Click Computers

I brought in a laptop that the screen and power port went out on. They called me and let me know that my computer was still under warranty and that I could have the repairs done under the warranty. They emailed me the warranty information and link to make a ticket through the warranty and provided the information I would need to do so which was beyond helpful. Integrity and assistance doesn’t get any better than that!
Customer service was on point as well. The interaction on drop off and pick up was genuine, pleasant, and informative. The service is honest and expert. The warranty company jumped

Positive: Professionalism, Quality, Responsiveness, Value
I am very happy with Click Computers! They fixed my laptop; cleaned it by getting rid of malware and viruses. They explained what needed to be done and got my approval before they did anything. They are very professional, knowledgeable, and respectful. Thank you Kevin, Luke, & Nate!

Kevin was extremely helpful and spent about 45 minutes assessing my HP All-in-one before telling me that he did not think I needed to
spend $300 that initially he thought I would have to for a new hard drive. He cleaned up a few things and gave me great advice. When I asked how much I owed, he said nothing! He could easily have told me I did need to replace the hard drive and I would have been none the wiser! I will definitely go to Click Computes again for any problems I experience.

I have worked at Click Computers for 6 years now. I have seen this business struggle and grow. But whatever we come across the team that has been assembled always finds a way to get the best to our customers. We always put our customers first and strive for excellence in our field! We will always work with you to get you what you need!

I've been using Click ever since they opened, through 3 moves. Yesterday I went, with my laptop which had been dropped, to their new location on Shell Rd. They were incredibly helpful, professional, and "Covid-safe". I am very grateful for their service and highly recommend them.

I cannot say enough about this company. Kevin walked me through some bogus emails and potential hacking and saved me from so much grief! He did it remotely and made me comfortable every step of the way. What a tremendous company! Prior to this they have helped us with other computer issues and are fair and careful with all they do!! What a relief to know they are available! He could have handled this as an irritating interruption in his day. Instead, he treated my unexpected problem with warmth and treated me with dignity!!! Thank you Keven and Click Computers! So so glad you are in Georgetown

The staff were very friendly and efficient! They saved me a huge headache and fixed my computer within 24 hours after getting a bit of water on my laptop. They were communicative and helpful in regards to needed parts and service. 5 stars all the way! *Shout out to Nathan (technician)*

Positive: Professionalism, Quality, Responsiveness
I needed a part changed out on my home-built PC. Relatively simple job but not something I was comfortable taking care of myself. The people here were friendly, professional, and extremely prompt with the fix. I was back up and running in no time! Would definitely recommend them if you are looking to get your computer repaired.

My 2yo XPS gave the “blue screen of death”, not sure what happened be used if used the laptop earlier that day. I pay for so called Dell premium support and worked with a support tech via phone for over an hour, with no success. The instructions they gave me were to find someone with a windows laptop to do a lap to lap transfer and then they would help to reinstall the OS. I mentioned that given I pay for premium support it would help if they have an in person tech support office. I’m sure they hear this a lot! I called Click Computers, described the scenario. Took my laptop in and left it

Their customer service is unmatched. They dealt with a tough situation with my laptop, gave great advice, and even helped salvage what was able to be. If you have a problem with your computer, this should be your first stop.