Our highly experienced team - with backgrounds in real estate management, sales, financing, development, and construction - constantly pursue the highest standards of customer service, all delivered with a human touch. We commit to always being at your side with 24/7 access, offering innovative technology systems and vendors you can trust.
The Better Business Bureau (BBB) is one of the largest and most respected independent business review organizations in North America, and they have awarded our company with their highest rating (A+) - a true testament to our business's success and longevity, our ethical and fair practices, and our commitment of quality to our customers.
The Better Business Bureau (BBB) is one of the largest and most respected independent business review organizations in North America, and they have awarded our company with their highest rating (A+) - a true testament to our business's success and longevity, our ethical and fair practices, and our commitment of quality to our customers.
Services
Matrix Association Management has been providing superior customer service to homeowner and condominium owner associations throughout the Greater Bay Area for over 10 years. Headquartered in Walnut Creek, CA, Matrix distinguishes itself from other HOA management companies through our people, our experience, our embracing current technologies to facilitate interactions and operations, and our level of customer service.
Matrix Association Management is one of the premier providers of community management services to association clients in the SF Bay Area. Focus on building trusting relationships with our clients that allow us achieve their goals. At Matrix Association Management, we believe that it is our responsibility to pursue excellence in everything we do!
In order to provide our clients the highest level of HOA and COA management service possible, we at Matrix Association Management, have made a commitment to stay at the forefront of technology. To that end, we have spent a considerable amount of time and resources researching and testing the many options for advancement in the Property Management Software marketplace.
Matrix is always on the lookout for qualified, talented individuals to join our team and help us continue to reshape what expert association management service looks like. We strive as a company to improve the quality of our services every moment we can, and we help achieve this through rigorous self-assessment and on-going professional training.
At Matrix Association Management we consider our partnerships with our developers as both a great honor and a tremendous responsibility. The level of service that we provide to our developers reflects on the perception held by homebuyers toward their new community. We know that holding down costs, building strong relationships and building goodwill in the community will result in enhancing the reputation of every developer we work with.
Reviews (5)
Kevin Ferrell
Jan 13, 2022
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Do not do business with this company!! Poor management at all levels. Not customer focused or friendly. Outdated tools for managing associations and refusal to use the tools they do have. Lack of communication, follow up with critical or time sensitive issues. Does not take feedback on how to improve. Incompetent in advising or our association resulting in litigation issues. Stay away! This company is circling the drain.
Eva Wick
Jun 20, 2020
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Matrix has been of no help when I contacted them about excessive noise violations by my next door neighbor using table saw 8 hours/day while I'm working online from home,using this saw in our shared driveway 5ft from my home,sent them videos and they responded I need to get a decibel reader! I pay my HOA dues for 26 years,this is the Worst management co our Townsquare Townhouses in Livermore has ever had,working against homeowners,not supporting CCNRs noise rules!
Mike Corseri
Jan 23, 2020
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Zero response ever, rampant parking issues, theft and destruction of property constant. They don't even follow their own rules documented on their website - wildly unprofessional.
Update: apartment sold in the last 3 months just had their motorcycle that was chained up stolen, not uncommon here. We pay yearly HOA but pool is only open for 4 months, no security cameras, no fobs no gates, nobody every gets caught for any crime here ever.
Update: apartment sold in the last 3 months just had their motorcycle that was chained up stolen, not uncommon here. We pay yearly HOA but pool is only open for 4 months, no security cameras, no fobs no gates, nobody every gets caught for any crime here ever.
Ivan Reid
Dec 28, 2019
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Only good with selling, but once it’s a management issue, you’ll be on your own. Most reviews here that were good were fake. It’s just a parking issue but will definitely give you a hard time. Most of our neighbors are trying to move out already because of the home owners association here have a really terrible management. Trying to get a new place now too.
James Dorschner
Dec 13, 2019
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Very happy that I was able to move out. Stay away from this greedy management, they will ask you to pay for a $100 parking fee but it is not guaranteed that you will receive a spot. Then a few months later, they will ask you to get another permit but with different rules, another payment, and etc. The HOA fee keeps on increasing too, but nothing is improving. This is the only place where you can’t park in your house. Reviews here are all fake, and this association is corrupt.
