Think you might be experiencing symptoms of hard water? Feel like your water smells or looks bad? Get quick answers for what might be wrong with your water by taking our quick water problem quiz. Are you an existing Culligan customer? We're here to help in any way we can, whether you're looking for billing information, maintenance or support with your Culligan solution, and scheduling service or delivery.
Want to find out if you have a water problem, and how to fix it? A quick, 10-minute test by our water professionals is the first step to fresher, better-tasting water in your home. In a world becoming more and more concerned about environmental protection, it has become highly reasonable to get a bottleless water cooler.
Want to find out if you have a water problem, and how to fix it? A quick, 10-minute test by our water professionals is the first step to fresher, better-tasting water in your home. In a world becoming more and more concerned about environmental protection, it has become highly reasonable to get a bottleless water cooler.
Services
We have been Culligan Men and Women serving California for 80 years. As a part of the Ising's Culligan family of dealerships, we have an unrivaled passion for water treatment coupled with the requisite expertise and equipment necessary to treat all of your water problems. So whether you are looking for a water softener in Livermore or a drinking water system in Oakland, give us a call at 925-447-3717.
The Culligan advantage can be measured in a better life for you and those you care about. Through the highest quality products and services, a complete range of expertise, and convenient support from our dedicated team, we are helping homes and offices everywhere experience the difference that cleaner, better tasting water can make in their lives.
Culligan International is one of the world's most recognized leaders in water quality solutions. As a Customer Service Representative for this recognized brand and industry. Delivering Culligan merchandise, such as Portable Exchange Tanks and Salt, efficiently. As a residential sales representative for this recognized brand and industry.
Hard water is the result of mineral buildup in your city or well water, most commonly from calcium and lime. The effects of hard water can be damaging to your home's pipes, appliances, laundry and even your hair and skin. If you notice that your skin is dry and itchy, your laundry is stiff, or your dishes and glasses come out of the dishwasher spotted then you have hard water.
The Culligan Aqua-Cleer Advanced Drinking Water System can be maintenance-free with Ising's Culligan Water handling everything from installation to filter changes! Only Culligan can offer you that. We also offer elegant designer faucets in a variety of styles to match any kitchen. Culligan water systems are third-party certified to perform as promised and are backed by one of the most comprehensive warranties in the industry.
Reviews (22)
Mingyi Yang
Jan 15, 2022
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They charged me 400 dollars for just changing a part - to be clear, we just installed the whole system for ~1 month and the control button of the filtration system is broken. The technician first said we need to re-install the whole system and they will charge me a few thousand of dollars. I was super angry about that. Later they said it just needs to change a part - which took ~400 dollars. I highly suspect they just want to charge me more at the beginning.
My time is valuable so I didn’t put too much time on that issue that day so I just paid them and changed the part. But I did tell them
My time is valuable so I didn’t put too much time on that issue that day so I just paid them and changed the part. But I did tell them
Grace V.
Dec 13, 2021
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Robert Herman
Sep 23, 2021
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Michelle B.
Aug 04, 2021
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Called to have my reverse osmosis system's filter changed. I was told it would be $75. The service technician arrived and the total he gave me was $188.20! He called the office and he was told she told me how much it would bewhen I called to schedule the service. No, you did not! He's already done the work, so what am I supposed to do?! I was having this done as a courtesy for the new buyer of my house and I would not have spent so much money to have it done if I had been told that up front. Bait & switch!!! I will not be recommending them to continue the soft water system with Culligan
Jill L.
May 10, 2021
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Sometimes they come and sometimes they don't but I get billed just the same. I have equipment that needs to be repaired, you can tell just by looking at it. If you work for a company and deliver service you would think you would notify someone that there was something wrong. For example the equipment is leaking or the equipment is falling off what it was installed against. Thankfully my landscaper noticed.
Angelo Campos
Jan 07, 2021
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Dishonest business practice. They continued to deliver bottles of water for months even after I notified their office that I no longer wanted their service. The water turned green and had to be dumped. They nonetheless billed me and sent me to collections after I had notified the office manager of the bottles of water shouldn't have been delivered. There are better water companies out there. I wouldn't deal with this company.
Todd L.
Aug 03, 2020
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Robert Jl T.
Jun 02, 2020
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Heads Up: Working in Office Without Masks
May 28, 2020
This is a great company. It's been a solid part of Livermore for years. I'm happy to be a customer. Good people. Excellent customer service and product. If you need to pick up water in person during the pandemic, I recommend avoiding entering the office. Just park outside and call them. They'll bring the water out to you. Funny thing, the yard worker who brought the water out to my car was wearing a mask.
May 28, 2020
This is a great company. It's been a solid part of Livermore for years. I'm happy to be a customer. Good people. Excellent customer service and product. If you need to pick up water in person during the pandemic, I recommend avoiding entering the office. Just park outside and call them. They'll bring the water out to you. Funny thing, the yard worker who brought the water out to my car was wearing a mask.
Don L.
May 29, 2020
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I have been an Ising's customer for 11 years. Original system install, service along the way and system updates. Well water treatment equipment is a little pool supplies - more pricing than you might think.
But their service and staff are excellent. Highly reliable and informed.
Cesar came to check several issues today and knew exactly what to do and what wasn't needed. He is very good technically and honest. And fixed something I hadn't mentioned in the job call with his well stocked service vehicle supplies. I recommend him and Ising's without reservation
But their service and staff are excellent. Highly reliable and informed.
Cesar came to check several issues today and knew exactly what to do and what wasn't needed. He is very good technically and honest. And fixed something I hadn't mentioned in the job call with his well stocked service vehicle supplies. I recommend him and Ising's without reservation
Jay A.
Dec 26, 2019
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Horrible company to work for. The office is ran poorly, the people in the office are constantly trying to throw the people in the field under the bus. Supervisors don't allow you to take breaks and cheat you out of hours. If you make the slightest mistake you get screamed at by your boss and your job and your safety threatened. If you don't do your job as fast as humanly possible you get threatened with your job. Don't work here and don't support this company that treats it's employees this way.
James Koenig
Sep 04, 2019
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I had an excellent experience with Ising's Culligan. The sales rep (Ken) was
very knowledge and worked with me to get a competitive price. Also, the installer (Colby) overcame all the install issues eg. water line connections
re-vamping, install of the extra-long drain line and connection to the main house clean-out pipe, etc. He also was very receptive to my ideas
regarding the install. Overall a fantastic experience, plus .... the water
really feels soft!
very knowledge and worked with me to get a competitive price. Also, the installer (Colby) overcame all the install issues eg. water line connections
re-vamping, install of the extra-long drain line and connection to the main house clean-out pipe, etc. He also was very receptive to my ideas
regarding the install. Overall a fantastic experience, plus .... the water
really feels soft!
Michael B.
Aug 23, 2019
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Filled out a contact form on their website to see what products they offered got a call a couple days later from a woman who put me down to have sales call me back. A week went by o called them back and asked about when they were going to call me tell me what they offered. She apologized and recommended that I setup an in house consult for water quality, so I did that then assured me that the sales guy would call me before the appointment to answer any questions. And a week went by so the day before the appointment to come to my house I cancelled and spent my money someplace else. This place is
Annelise Judd
Jan 31, 2019
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I've found Ising's Culligan staff to be courteous and responsive when I had questions or a problem to be resolved. We subscribe to monthly water conditioning tank delivery, with a set schedule; Ising's sticks with this schedule. Also, Leslie, their sales rep out in the field, is friendly and well-informed regarding water hardness issues. Ising's has a wonderful customer service team--thank you!
Darcy Horne
Dec 28, 2018
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I have had their service for many years. In the last couple of years I have had to call repeatedly to get my tank changed early. The system is not keeping up and nothing has changed in our usage of water. I don't like to leave negative reviews but yesterday my husband called to complain about the water spotting the dishes and faucets and Brittany (yes, I know her voice after all the calls) actually laughed at him. Wow, worst customer service!! I like Martin, he can usually get the tank changed that week, but goodness why should I pay for what I'm not getting? I'm afraid I need to get a new company
Eric S.
Jul 13, 2018
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We have rented a water softening unit from ising's for the last couple of years at about $60/ month + salt delivery. The good news is that lately I haven't spent much on salt delivery because they just don't seem to want to deliver any.
Over the past year I have had at least 3incidents where the salt tank was 100% empty. Call them up and it's always at least 3 days for them to make the delivery they should have made weeks prior. In the meantime, we have had many issues with the equipment it self. At one point the flushing valve stuck open. For how long I don't know,
Over the past year I have had at least 3incidents where the salt tank was 100% empty. Call them up and it's always at least 3 days for them to make the delivery they should have made weeks prior. In the meantime, we have had many issues with the equipment it self. At one point the flushing valve stuck open. For how long I don't know,
D. M.
May 29, 2018
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Drew B.
May 24, 2018
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We contracted with Cullilgan Service for home water softening. After six months of repeated service problems, I had to finally throw-in the towel and cancel the service. The delivery of the softening service was very unreliable. I patiently worked with Chris at Culligan to allow them to correct their service delivery, and today they provided another excuse as to why they missed their delivery. Very disappointing!
Libin
Jan 14, 2017
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I need to file a complain to Daphne (one of your customer representative) who threatens their customer.
I was trying very hard to schedule time to remove the Water Softer in my garage. It is from the previous house owner. Not me, I do not need it at all.
I take shuttle everyday to my company at 8:40am and returned home by 6:30pm, so time is not flexible to me. The only exception is Wednesday, I can be available before 10am. I explained to her VERY clearly that my Time Window are (1) Wednesday before 10am, or (2) after 6:30 every weekday, or (3) Weekend.
BUT she insist to meet/schedule me 11am
I was trying very hard to schedule time to remove the Water Softer in my garage. It is from the previous house owner. Not me, I do not need it at all.
I take shuttle everyday to my company at 8:40am and returned home by 6:30pm, so time is not flexible to me. The only exception is Wednesday, I can be available before 10am. I explained to her VERY clearly that my Time Window are (1) Wednesday before 10am, or (2) after 6:30 every weekday, or (3) Weekend.
BUT she insist to meet/schedule me 11am
Amy Paulsen
Nov 22, 2016
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Once you are in their system they will haunt you forever. We got a quote about 8 months ago for water service, but we were considering a housing change, and read mixed reviews about the service, so we cancelled our installation appointment. We continue to receive calls from their drivers and automated appointment reminders for service we never began. We even got an installation bill; they did cancel it. But with the poor business records and practices, you have to worry they will refer a non-client to a collection agency. AVOID THESE GUYS.
Max L.
Aug 31, 2016
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These guys do a great job. I initially called Alhambra, and had the worst customer experience of all time. I tried to set water up with alhambra, and after getting water delivered with no cooler, and spending over 6 hours on the phone waiting and I finally gave up.
So I called Isings, and someone picked up immediately. They got a cooler and water out the next day. They have always been super nice, whether I stop by in person or speak with them on the phone. Water is always clean and delicious, and I find that it's much better than the tap or filtered water in my area.
The only knock that
So I called Isings, and someone picked up immediately. They got a cooler and water out the next day. They have always been super nice, whether I stop by in person or speak with them on the phone. Water is always clean and delicious, and I find that it's much better than the tap or filtered water in my area.
The only knock that
Anna S.
Jul 25, 2014
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Poor customer service. I signed up for Culligan's water softener service and it's just not working. I recently got the classic symptoms of hard water - dry, itchy skin, flat hair and a layer of white residue on my skin. I called them several times and each time the ladies said they would return my call within an hour but still no call back.
This was not my first issue with Ising. It took me several tries to get someone to come out to sign a contract with them (you would think they want new business). I asked the rep to have someone come out to replace the filter on my Culligan
This was not my first issue with Ising. It took me several tries to get someone to come out to sign a contract with them (you would think they want new business). I asked the rep to have someone come out to replace the filter on my Culligan
Chris J. Siebel
Jul 18, 2014
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Terrible company. I called to have our softener serviced, and they said it would be two weeks. They said that they only have two technicians and both had been out on vacation. I explained that my unit was running and did not sound good (after referring to the manual before I called). I find it interesting that they can have someone (sales to your house) immediately, but once you are a customer, don't expect good service from there! Manager made it seem like it was my problem and was extremely rude. After being in personnel and customer service most of my life, I recommend going with a company that
