Laurel Glass & Mirror

Great salesman and very nice staff. There is a small issue typical of a family business when a new generation takes over. Some want to work and be part of something great and others want to slack off,go bowling,play golf or catch crabs. In the breech come loyal employees and customers who need to believe

We had the weirdest experience with Laurel Glass and Mirror. We asked for an estimate to replace some windows in our house. They scheduled a visit and the person arrived as expected. He measured the windows and said to expect an estimate via email in a few days. After a week we replied back to the original email message they sent to setup the estimate. No reply. Then a week later we called and were told an estimate would be sent. Still nothing. After another few days we gave up and started from scratch with a different company. We lost 3 weeks waiting on them. The second company did the work without

Not very good service. Pricing is above average. I'll just go to Caplan next time.

Received excellent service as the nice lady at the counter provided me a custom cut piece of glass at a great price and limited waiting time (got lucky with the waiting time)! Walked in right before she closed up and she helped with no fuss. Would come here for any glass needs.

I had a very simple order and everything went very well. I got a large rectangular mirror delivered to my house on time for a very reasonable price. It is an old family business so expect your interaction to be more folk than corporate. I will definitely use them again.

My glass table top broke 2 weeks before Christmas. The base is marble. There it sat in our family room. Kendall Hardware in Clarksville recommended we take the broken piece to Laurel Glass and Mirror, and as we entered we were approached by Mary. She is gracious, accommodating and very efficient. Three days later our 100 lb, or more, glass top was delivered to our home and setup-it looks fabulous. We are so appreciative as expected to have base with no top for the holidays-totally exceeded our expectations.

I had a small project - a 5'x2.5 mirror for residential. They were attentive, quick and very reasonably priced!

I had originally ordered the mirror from Lowe's and it was supposed to take 2 weeks. It was somehow delayed and was going to take and additional 4-6 weeks. The manager at Lowe's recommended Laurel Glass & Mirror. They were less expensive and turned it around within the week!

Unfortunately, I chipped the corner during install. I returned the mirror to LG&M and they cut it down while I waited. I don't want to say what exactly, but the charge was ridiculously

Horribly-run company who does not provide honest, realistic updates on the status of fabrication/delivery. We waited two months for glass we were expecting in one month, and when we requested updates the response was always that shipment was imminent. It turned out they had farmed out the glass fabrication to a company in Ohio, and by the time we found out, installation of glass was holding up occupancy of our building. They then refused to sign a waiver that allowed us to inspect the glass in Ohio where it was being fabricated, even though we made clear there is zero margin for error and there

We've been using Laurel glass for our go- to supplier for glass shelving, glass for artwork and replacement glass for mirrors and antiques for over 20 years. You'll feel secure in your purchase. Their updated showroom may reflect your new look too!

A very good company, well knowledge in glass fabrication I would recommend this company to anyone looking to purchase special order or standard size glass

I used this company to measure and install a frameless shower door. I waited weeks for the product to be installed, only to find when they finally brought it out that they had measured the door opening wrong! So, I had to wait another several weeks to get the correct shower door installed! Worst thing is, they didn't apologize for their error! I will never use this company again-- customer service is a low priority for them.

Need glass or a mirror cut to your specifications? This is the place! The employees were all friendly professional and polite. The four pieces of glass fit perfectly into the doors. The order was ready early and they phoned to let me know. They even helped me carry my order out to my car.

Maybe it's better for big companies but if you are a homeowner or light contractor don't waste your time here. I spent over $2 K here but that isn't enough to get good service.