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Virginia Wesleyan University Alumni Agent since 1987 Ambassador Life Qualifer Legion of Honor Qualifer Bronza Tablet Qualifer Harley Davidson Enthusiast Long time resident of Ft. Living with adult children back at home can be a great way for kids to save money, but it is important to stay mindful of your own finances.

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Reviews (10)
Kris Na
Kris Na
Sep 06, 2021
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Bill Ball is rude just like his daughter Jennifer Ball. Do not pick Bill Ball as an agent please pick someone else because he is not it! His team is unprofessional and rude and very smart and sassy on the phone. Old man go out of business!
Dawn we not even going to start on her smh next story. Dont do it worst agent ever
Rhiannon Walker
Rhiannon Walker
Apr 21, 2021
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I've been working with Bill Ball and his associates, Jennifer and Dawn, since I first started driving. They've always been extremely helpful, and it was a very cool full circle moment buying my first car. I called them the day after the car arrived, and they were able to quickly get my paperwork together, so I could quickly enjoy the new car. Jennifer initially helped with the consultation after I put the deposit down. Bill, her father, got my package prepared once the car arrived, and Dawn completed putting it together. I appreciate Dawn tremendously for taking the time to listen as I was explaining
Gina
Gina
Feb 12, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I have been a client of this State Farm agency for over I think 8 years and I always receive excellent customer service from my rep Dawn Ferguson. She’s always on top of things and responds promptly. I highly recommend this State Farm office!
Pamela Kelly
Pamela Kelly
Aug 17, 2020
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Dawn Ferguson was a breathe of fresh air with her kind and helpful spirit. And she gave me some great tips. I’m glad she’s on your team , Mr. Ball. Kindness goes a long way and I appreciate her for it!
Be blessed
Sattina Parrish
Sattina Parrish
Aug 17, 2020
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Positive: Professionalism, Responsiveness
Dawn gives awesome customer service. She is always professional and always polite. In speaking with her, its like we are family because she is just down to earth and just treats you like family. You will never be disappointed in doing business with her.
Kurt Davis
Kurt Davis
Jul 28, 2020
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Mr.Ball's agency is the absolute best auto agency I have ever been involved with during my 39 yrs. of driving. Mr. Ball"s staff provides customer service that is not seen much in today's world and Dawn is always so helpful and pleasant to speak with. Thank you for all the years of service you have provided my family and I.
Kurt R. Davis
Tiffany Jones
Tiffany Jones
Jul 03, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Great customer service from Dawn all the time. She is the best at what she does. The receptionist is so warm and welcoming when you call as well. Keep up the good work.
Joseph Harrell Jr
Joseph Harrell Jr
Jun 17, 2020
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I super appreciate all the assistant that Bill Ball and his staff have provided me throughout my relationship with them. Dawn and Jennifer are the best. Just today I spoke to Dawn (da bomb) and her knowledge of her trade and responsiveness to my questions was outstanding! I love the personal service. It is such a pleasure to be greeted like a friend everytime I call the office. When you do business with this agent the Welcome mat is always rolled out. Thanks for all you do!
Kychia Wright
Kychia Wright
May 13, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
I love my team at this office. They are always on point and call when there is an issue or even a discount that benefits me. They are a great team to handle all your needs for all insurance needs.
Jean Myrick
Jean Myrick
Jul 30, 2019
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Bill Ball and staff are simply wonderful! I recently moved and had to make a lot of adjustments, which included my car and new home. Bill and his staff was never too busy to listen to me as they guided me through the storm. I sincerely appreciated the professional and helpful manner in which they answered my questions as they reassured me that everything will be just fine. I'm so glad to have Bill Ball as my State Farm Insurance agent!