Frustrated with the lack of responsiveness and slow service from your current IT provider? It's time you got the level of support your business deserves. We are committed to staffing our help desk with technical extroverts; experienced IT professionals that are easy to communicate with and have a proven track record of getting the job done right on the first try which means were not wasting your time or your money.
We maintain one of the lowest technician to client ratios in the industry, which gives us the advantage of being easier to reach, more customer-focused, and incredibly responsive. We strive to know your organization, anticipate your needs, quickly solve your problems, and exceed your expectations. Working with us ensures you'll always get the attention you deserve.
We maintain one of the lowest technician to client ratios in the industry, which gives us the advantage of being easier to reach, more customer-focused, and incredibly responsive. We strive to know your organization, anticipate your needs, quickly solve your problems, and exceed your expectations. Working with us ensures you'll always get the attention you deserve.
Services
Your business depends on your IT systems. We're confident that we are the only Managed IT Service and IT Support company in the Chicagoland area that provides these benefits to your business. Quick response - Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system.
The story of OverDrive IT starts with our founder and CEO, John Schultz. He began his technology career in 1987 customizing manufacturing applications on IBM's midrange platform to fit a variety of unique business requirements. Back then, if you were a small manufacturer, the cost to run and maintain IBM software required a significant investment and many small business owners just couldn't afford it.
As President and founder of OverDrive IT, Mr. Schultz has over 30 years of Information Technology expertise in the areas of business development, project management, networking, e-business architecture and systems communications. Head of Service Desk, Mr. Johnson has been delivering managed services for over 15 years.
If you are a small to midsize business in the Chicagoland area, and want to turn technology into a power tool that can move your business forward instead of a problem that costs you time and money, then we can help!. Our clients typically have 10-150 workstations, and rely on their computers, network, and Internet for daily operations.
As a manufacturer, you need a well-oiled, worry-free IT infrastructure. Any downtime is not an option for you and your company because your success depends on delivering the right products at the right time. With managed IT services from OverDrive IT, you'll have a partner who understands how manufacturers work and the technologies they need to stay competitive and secure.
