We've not only been servicing the area of Louisville for ages - we've been exceeding expectations. When you're under the tarp of collision damage, there's a lot going on; nobody understands that better than us. Family owned and operated, we put our heart in soul into your collision repair.
We're a family that's been there before - we understand how much is already on your plate, and aim to make your time with us the most stress-free part of your post-collision to-do list.From our paint technicians, utilizing manufacturer's paint codes to contour to your make and model, all the way to extensive customer service and back again.
We're a family that's been there before - we understand how much is already on your plate, and aim to make your time with us the most stress-free part of your post-collision to-do list.From our paint technicians, utilizing manufacturer's paint codes to contour to your make and model, all the way to extensive customer service and back again.
Services
Servicers of Louisville for years and years, Coal Creek Collision is the most-trusted one-stop shop for all collision repairs, from paint to parts and more. We're a team of technicians that understand exactly what you're going through post-collision. We're governed by core principles and beliefs, surrounding the realm of customer service, quality control, and thorough analysis.
Using state of the art computer software, we are able to match your vehicle's factory finish paint. A clear bra is the most popular option available in order to protect your vehicle's paint finish. This almost invisible film application can be attached to your car's hood, bumper, door posts, and mirror housings to reduce damage to these specific areas from road rocks, salt, road grit, bug acids and general weathering.
Do not take chances driving a wrecked vehicle if it is obviously unsafe. Check to see if the repair facility or insurance company can provide or arrange towing for your vehicle. Understand that you have the right to have your vehicle repaired at the facility of your choice. No insurance company can mandate or require that you use a particular repair facility.
Choosing a quality repair shop is an important decision in assuring your satisfaction. At Coal Creek Collision Center, we work with insurance companies every day and would be happy to save you any undue aggravation and worry. Our employees are professionally trained craftsmen who will do a quality job of restoring your vehicle at a fair price.
Coal Creek Collision Center is the best auto body experience I've had in my 40 years of driving vehicles. Bruce and Mike in front office made the experience from estimate, rental car onsite, quality of work, and keeping my insurance company in line a breeze. I've recommended them to many other of my friends and patients in auto collisions and all came back with same sentiment.
Reviews (10)
K. Thomsen
Dec 22, 2021
Report
Tasha Jamroz
Dec 20, 2021
Report
Excellent experience with this local company. They were quick to provide an estimate and schedule the work, fairly priced, and did an excellent job with body work/painting repairs. Also, work was completed ahead of schedule with clear communication throughout. Highly recommend!
Services: Body & Trim, Painting
Services: Body & Trim, Painting
Philip Wright
Jul 16, 2021
Report
Roberta Walbert
Apr 02, 2021
Report
I had an excellent experience with a repair on my Nissan Rogue recently. The work looks fantastic and professional with every detail attended to. They also threw in a complimentary vacuum and clean, which I so appreciate during these cooler months. Thanks so much, guys, I will definitely use you again for future repairs.
Service: Painting
Service: Painting
Veronica Garcia
Jan 02, 2021
Report
I had my 2015 Honda Fit repaired by them and they did a fantastic job with the body work. After initially getting an estimate through Caliber Collisions, whom my insurance company always suggests I go to, Coal Creek Collisions offered the same exact cost for their estimate as well, while also setting the expectation it could end up being more once they really got in to do the work. The end cost ended up being exactly what was quoted to me- thank goodness!
Coal Creek not only did a fantastic job with the body work, price, and timeliness of returning my car, but it was cleaned inside and out! My
Coal Creek not only did a fantastic job with the body work, price, and timeliness of returning my car, but it was cleaned inside and out! My
Jim Snyder
Sep 06, 2020
Report
Positive: Professionalism, Punctuality, Quality, Value
Excellent service, beautiful work and fair price... couldn’t be happier. Great guys to work with and vehicle returned clean and show room ready. Steve and team were professional and extremely friendly. Nice family business!
Services: Body & Trim, Painting
Excellent service, beautiful work and fair price... couldn’t be happier. Great guys to work with and vehicle returned clean and show room ready. Steve and team were professional and extremely friendly. Nice family business!
Services: Body & Trim, Painting
Sarah Giammaria
Jun 29, 2020
Report
Cameron was amazing! He took care of my car from start to finish, and was in constant communication with me throughout the repair process. Coal Creek worked seamlessly with my insurance and Enterprise rental company to make sure everything was as easy as possible. They made by car look and feel like new, inside and out. Couldn't be happier and will definitely use them again!
Elan Wenzel
Jun 24, 2020
Report
Work and service were always great for 20 years until I had to call about a repair from Coal Creek. The person I spoke with was rude, condescending and refused to help for a small repair that should be on their dime. He was pushy and pushing me into a more expensive option that was not necessary. I asked for the store manager (Mike) whom I have a long history with but has been furloughed due to COVID. Mike would have taken the proper steps to clear this matter up. When I told the person who I was speaking with that I’d shop around he hung up on me without saying thank you or good bye... so now
Alyx Falis
Jul 30, 2019
Report
I was thoroughly impressed with Coal Creek Collision Center. Over a year ago I backed into a tree that caused bumper damage. It didn't bother me until it led to excessive squeaking due to rubbing with with trunk latch.
The quote they gave me was very reasonable for me to pay out of pocket. It was actually less their their initial quick assessment. What impressed me most is that they quoted for a part they didn't need, so my final payment was LESS than my quote. Just an anecdote for the honesty and integrity of this shop.
It took one more day than they originally expected, but they were very patient
The quote they gave me was very reasonable for me to pay out of pocket. It was actually less their their initial quick assessment. What impressed me most is that they quoted for a part they didn't need, so my final payment was LESS than my quote. Just an anecdote for the honesty and integrity of this shop.
It took one more day than they originally expected, but they were very patient
Taylor Nicole
Jul 11, 2019
Report
Wonderful experience with this place! I had minor repairs that needed done. They were able to give me an appointment within 2 weeks, the repairs were done on time, and they helped communicate with Enterprise and with my insurance company. They even cleaned the inside of my car before I picked it up! By far the best vehicle repair experience I have ever had. Great customer service and great work on the vehicle.
