Powell Power Equipment, Inc. is a family operated business located in the Powell community at 7145 Clinton Highway. Our doors opened in the Spring of 1979. Over the ensuing forty-two years we have endeavored to meet the home-owner and commercial landscaper's needs for exceptional quality power equipment.
We offer America's number one selling mower, eXmark, and hand held power tools, STIHL. Battery powered tools are a recent and promising trend. We seek to constantly improve service to our customers by employment of well-trained technicians and the latest and best technological analysis systems. Our vast parts inventory benefits even those who have purchased equipment other than brands we sell!
We offer America's number one selling mower, eXmark, and hand held power tools, STIHL. Battery powered tools are a recent and promising trend. We seek to constantly improve service to our customers by employment of well-trained technicians and the latest and best technological analysis systems. Our vast parts inventory benefits even those who have purchased equipment other than brands we sell!
Services
Powell Power Equipment Inc. founder and president Bill Shupe founded his business on customer service when he opened his doors way back in 1978. It's a concept he has never veered from. Forty years later, familiar faces are still coming back to the popular Clinton Highway business for their outdoor power equipment needs.
We have three full time, factory trained technicians with over sixty years combined mechanical experience. We have expert grinding services for rotary mower blades, chainsaws, and a variety of other garden and yard tools. Powell Power Equipment, Inc. has been in business since 1979 under the same ownership and we look forward to serving you.
We have over 18,000 different part numbers in our inventory. We stock parts to fit the equipment listed on our products page plus parts for many other brands. We have a cross-reference of over 150,000 part numbers. Contact us at 865-938-2400 with the model, type, and serial number of your machine and give us a list of parts you need.
They are Very knowledgeable here. Ready to assist in any parts you need and explain the issues that causes the bad parts failure. Also able and willing to put you in a new mower! Thank you for all you do here. These folks have been in the business for decades. They have been helpful for years with getting all the parts that I need and with advice on how to fix something.
Reviews (8)
Eric Fye
Dec 18, 2021
Report
Josh Armstrong
Jul 22, 2021
Report
Always overbooked service department, and prices are high. The only reason they're still in business is because there is no other dealer close to this location. No one likes this place! * Edit: Comment below is proof of depleted customer service focus, and an 8 year response time is further representation of their priorities. They used to have a bit of class in the old days, not so much anymore.
Atamori
Jul 22, 2021
Report
Took 8 years to respond to my review. Poor just like their customer service. They give the same generic reply to everyone who leaves a bad review. "We strive extremely hard to make everyone a happy, satisfied customer!! However, not everyone has a happy heart...
If you are reading this review, we would love to have the opportunity to serve you and let you form your own opinion. Please bring us all the information we need to assist you, like receipt (for warranties), model number, spec/type number and serial number (for parts), then mention this review by name, and we will give you 20% off any
If you are reading this review, we would love to have the opportunity to serve you and let you form your own opinion. Please bring us all the information we need to assist you, like receipt (for warranties), model number, spec/type number and serial number (for parts), then mention this review by name, and we will give you 20% off any
Mikemike Thomas
Jul 21, 2021
Report
Katie Ballinger
Jan 16, 2021
Report
Dave Simmons
Jul 28, 2020
Report
Lowe's warranty sent our riding lawn mower to this service. Pickup person informative and very helpful. Asked about a tuneup, he said $80 including blade sharpening. Also said should take 10 days.
Called at 10 days for status. They hadn't even looked at it.
This low review is caused by the owner. Caustic, argumentative and generally terrible customer service. Basically called me a lier as I asked about the tune up. He said plus parts (not what pickup said). And told me I was not telling the truth and proceeded to causticly lecture me about tuneup processes.
Just told them to return the unit
Called at 10 days for status. They hadn't even looked at it.
This low review is caused by the owner. Caustic, argumentative and generally terrible customer service. Basically called me a lier as I asked about the tune up. He said plus parts (not what pickup said). And told me I was not telling the truth and proceeded to causticly lecture me about tuneup processes.
Just told them to return the unit
R. Scott Frank
Jul 21, 2020
Report
These folks have been in the business for decades. They have been helpful for years with getting all the parts that I need and with advice on how to fix something. It is a very important business in this community and they seem to be very honest. Parts are not cheap but it is a lot cheaper than buying new mowing equipment and they have or can get all the odd parts you need. I've never needed to have anything repaired there but I recommend them completely.
Robert Armstrong
Nov 28, 2019
Report
