INTEGRA specializes in providing full service management for Condominium & Homeowner Associations. Effective condominium management results in better quality, better value, and fewer headaches for board members. INTEGRA delivers results. Real property management involves more than making phone calls when something goes wrong.
Our company serves condominium associations with a more traditional management approach - using the tools of professional management (planning, organizing, etc.), to deliver improved quality and efficiency. Integra Property Management has been working with condominium and homeowner associations just like yours in the community Whatcom county.
Our company serves condominium associations with a more traditional management approach - using the tools of professional management (planning, organizing, etc.), to deliver improved quality and efficiency. Integra Property Management has been working with condominium and homeowner associations just like yours in the community Whatcom county.
Services
Condominium management serves condominium associations based on the principle of stewardship. INTEGRA Condominium management serves condominium associations based on the principle of stewardship. Stewardship is an old concept that refers to taking care of someone else's property as if it were your own.
It is our ultimate goal to provide you the quality service you deserve at the highest level of professionalism. INTEGRA Association Management provides a full range of services for residential property owners, allowing them the opportunity to utilize their time more effectively. We focus on creating and maintaining good client relations and loyal tenancies through highly effective real estate management.
Reviews (10)
Nj Gp
Jun 12, 2021
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Kat DeVaney
Oct 27, 2020
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We have had multiple interactions with Integra in which they have lost keys, blamed us for it, yelled at us and then told US that we were unprofessional, incorrectly identified who the owners of the property were, and generally have been very unpleasant to deal with.
Edit: September 2020. Cindy and Tess have threatened to drop our HOA as a client if I was elected to the board, and told our current board members Good Luck finding another property management company to take you. How much more unprofessional can you get?
They also took 6 months to resolve a simple ceiling tile that fell onto our
Edit: September 2020. Cindy and Tess have threatened to drop our HOA as a client if I was elected to the board, and told our current board members Good Luck finding another property management company to take you. How much more unprofessional can you get?
They also took 6 months to resolve a simple ceiling tile that fell onto our
OnTheRoadAgain
Oct 28, 2019
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Yes, yes, yes! Sadie Sullivan, the absolute most unprofessional of the bunch. No clue how to speak to homeowners. Thank you so much to all of the other reviewers who are posting about their negative experiences with this company. I am thinking these reviews should be sent to the better business bureau. I could tell my entire story but it would be the exact same as every one of you. Worst customer service ever, they try their hardest not to fix anything or spend money in any way even when it's their legal responsibility. My experience with the maintenance guy they were using to respond to any repairs
Mareyoko Butler
Sep 21, 2019
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I rented a condo in birch bay through Integra years ago and had the WORST experience I have EVER had with any kind of business of that kind. I always look back on it and laugh at the irony of their name. From my experience they are completely lacking in integrity. They did not inform me about the home owners association fees until I had already paid a down payment and i felt like I was surprised by other extra costs I was not originally informed about. The people I dealt with were rude. I got out of that lease as soon as I could. They did NOT make that easy and I lost a lot of money. That part
Scott Brown
Jul 12, 2018
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I am a long term Board Member of an HOA in Blaine Wa. I and our association have been associated with Integra and Tess and Cindy Rae for more than 10 years as our Property Managers. We have always found them to be very professional, extremely helpful and experts in providing the oversite and planning we require.
Ed DeVaney
Nov 29, 2017
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In response to Integra's response to Kat DeVaney:
Your response is simply false. It is plain you have no problem being dishonest with your customers. At your company's request, to accommodate fire inspections for which we would not be present, we have dropped off no fewer than three keys with your company, two of which you have no record of. These were handed to the secretary who promised to keep them on file, which never happened.
Regarding changing the owners of the property, it makes sense that someone would need to change the record in person. That is a reasonable request, and not the issue
Your response is simply false. It is plain you have no problem being dishonest with your customers. At your company's request, to accommodate fire inspections for which we would not be present, we have dropped off no fewer than three keys with your company, two of which you have no record of. These were handed to the secretary who promised to keep them on file, which never happened.
Regarding changing the owners of the property, it makes sense that someone would need to change the record in person. That is a reasonable request, and not the issue
Pres Play
Nov 08, 2017
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I'll preface by saying, based on my recent encounter with Integra I was quite shocked to see all the negative reviews. I can only presume that my positive experience with Integra is perhaps a result of that feedback and reflection on how a company should engage with it's customers or it's customer's customers.
Recently I had learned that my HOA had changed brokers, I also realized my HOA fees had not been getting deducted because of the change (technically my fault). I called Integra and the lady I spoke with gave me some good advice on options. About 20 minutes later I drive to their location
Recently I had learned that my HOA had changed brokers, I also realized my HOA fees had not been getting deducted because of the change (technically my fault). I called Integra and the lady I spoke with gave me some good advice on options. About 20 minutes later I drive to their location
Erin Smith
Aug 31, 2017
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I couldn't agree more with the other reviews! This company has the absolute worst customer service I have ever experienced. They don't seem to understand who the customer is and how they get paid. They are horribly rude on the phone when you call for any reason, which would be fine if they could at least manage the simple task of processing our dues payments correctly. I will be talking to our HOA about finding a new property management company.
Ms. Down To Earth
Aug 21, 2017
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I talked with Tess on the phone because I am in the process of buying a condo under her management. She was rude and seemed to resent answering my questions. Finally she told me she gets paid for answering questions. My mortgage broker contacted her and found she wants $250.00 for filling out a questionnaire that I have to have. The attitude Tess displayed just makes this already stressful process more so. I hope they are fired soon.
Dee Brown
Aug 13, 2016
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Awful company. I couldn't agree more with the previous reviewers.
I deal with Integra as a tenant. They have threatened to evict me and have also threatened me otherwise - for no good reason. I am a solid tenant. My rent is always paid on time and take exemplary care of the property I inhabit.
Unfortunately, the damage has been done and my rating likely won't go much higher than this. After a horrible couple of days dealing with Tiffany and Tess, the owner, Cindyrae stepped in and we were able to find some common ground.
Avoid this place.
I deal with Integra as a tenant. They have threatened to evict me and have also threatened me otherwise - for no good reason. I am a solid tenant. My rent is always paid on time and take exemplary care of the property I inhabit.
Unfortunately, the damage has been done and my rating likely won't go much higher than this. After a horrible couple of days dealing with Tiffany and Tess, the owner, Cindyrae stepped in and we were able to find some common ground.
Avoid this place.
