Mac Help OC
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Mac Help OC
Mac Help Orange County provides full service technical support, iPhone and Mac repair to people in the Orange County California area who are looking for reliable and experienced IT providers for Macs and iPhones. Apple genius bar no help? We have 20 years of Mac training, tech support, service and repair.

We offer support in business or home environments at very affordable prices. We aslo offer iPhone supportand repair. Schedule a Apple Certified Support Professional at your home or business today. Hours of operation: 10-5 M-F, 11-4 Sat and Closed Sun. Contact us today to schedule your service. We repair out of Warranty Macs and iPhones.
Services
474 E. 17th St. Suite 204 Costa Mesa, CA 92627 (Next to Wendys) Hours of operation: 10-5 M-F, 11-4 Sat and Closed Sun.

Mac Help OC Provides Computer Tech Support for all of Orange County, including the folowing areas: Fountain Valley, Irvine, Tustin, Newport Beach, Aliso Viejo, San Clement, Lake Forest, Santa Ana, Costa Mesa, Laguna Beach, Orange County, Newport Coast, Foothill Ranch, Laguna Hills, Cypress, Fullerton, Westminster, Anaheim, Seal Beach, Stanton, Brea, Orange, Buena Park, Dana Point, San Juan Capistrano, Garden Grove, Los Alamitos, Laguna Niguel, Placentia, Rancho Santa Margarita, Portola Hills, Coto De Caza, Villa Park, Ladera Ranch, Long Beach and the South Bay.
Reviews (26)
Chris Rorrer
Chris Rorrer
Feb 03, 2022
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This is the most honest, helpful, and affordable computer repair place I have ever been. Matt at Mac Help OC is now my go-to computer professional. My 2010 MacBook Pro's performance can now compete with that of current models. This is especially helpful as I do a lot of field recording sessions and music editing on my laptop. Thank you for all your help!
Fairuz Jane S.
Fairuz Jane S.
Dec 13, 2021
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Never have I used Yelp to write a review, but Matt at Mac Help OC deserves it ten fold. Not only did he save me the thousands of dollars it would have cost me to buy an entire new MAC, more than money, he kept me calm and showed me I could trust him to resolve my issues - and he did.

In my fast pace, I hadn't even thought to back up my MAC, and had absolutely everything on my desktop - only to wake up one morning with a screen that had completely crashed. I had zero access to all of my work. Imagine. I had used Matt many times before but never for anything this big.

He worked so
Jim G.
Jim G.
Nov 17, 2021
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Excellent and expedient work, at a very reasonable rate. Matt saved years of work and calmed my rattled nerves after restoring my stuck / semi-crashed laptop. I came in scared and sort of hopeless, and four days later I had my Mac back, everything restored and the thing working better than ever. What a relief! This guy could be a therapist. :)
Ben M.
Ben M.
Nov 04, 2021
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This guy has saved my butt so many times with my computer and is the reason my 2008 and 2013 macbooks are still kicking. If you're out of warranty he's definitely the place to go to.
Scott Schaffer
Scott Schaffer
Oct 02, 2021
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We contacted Matt for a hard drive Issue with a 27 inch Mac. He showed up at the house quickly ran test and made the correct determination of needed repairs. To save time he took the Mac to his shop to make repairs and brought back the Mac all better and much faster. Matt really goes out of his way to make sure his clients are 100% happy. I will recommend Matt at Mac Help OC to anyone in the area for help with their Macs. Thanks Matt!
Scott S.
Scott S.
Sep 15, 2021
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Matt is a real straight forward business owner. He cares deeply for your satisfaction with his work and goes above and beyond what would be expected to insure his clients are satisfied. Very happy we met Matt and used him for our Mac repair. He is 5 stars all day long.
Dee N.
Dee N.
Aug 12, 2021
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I am so grateful to Matt at Mac Help OC for his expertise, integrity, and professionalism in getting my geriatric iMac running in tip-top shape again. I originally was planning to buy a new computer and wanted to pick his brain to find out what would best suit my needs. Matt advised me that he could install some hardware and software upgrades which would keep me going for quite some time, and he was as good as his word. Service was done for a very fair price and turnaround was as promised, and Matt was available for all my questions both before and after. I am so pleased to support a great local
Erika M.
Erika M.
Jul 31, 2021
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Often people only comment on their displeasure about a company. But this experience was AMAZING and I wanted to make sure that other people know that Matt is your guy for all of your computer needs. Great customer service amazing attitude and fantastic work. I will use you again and again. Thank you!
Kirk S.
Kirk S.
Jul 07, 2021
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The many other 5 star reviews say it all . . . and I have to wonder about the lesser starred reviews.

If you want (and value) friendly, fair, helpful, and informative, go see Matt at MacHelp OC. To say I'm ignorant of tech is an understatement. My ignorance often leads to a degree of animosity to the intrusions and complications that tech presents in my life. But it's 2021 and I needed a lap top and a smart phone and was confused and cranky over the myriad of choices. Matt steered me effortlessly and kindly to what was the best value for my money and needs. He answered many, many
Rafael Guajardo
Rafael Guajardo
Dec 28, 2020
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Matt is amazing. I just got my MacBook Pro repaired here at Mac Help OC. It was done so quickly. The service is phenomenal and the prices are fantastic. You got to come here if you need your laptop or desktop fixed.
An extremely happy customer,
Rafael Guajardo
Meghan B.
Meghan B.
Nov 03, 2020
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Where do I start with Matt & Mac Help OC? Let me first start by saying that Matt is truly a "Mac Saint" in every aspect of the word. Our family has used Matt's services for years (iMac rebuilds, data recovery, hard drive upgrades, etc) and he has surpassed expectations every time. So, clearly I experienced a MAJOR bout of amnesia when I took my newer iMac to a different place right next to my house in Laguna Niguel for what should have been a simple malware removal. Not only did the new place delete important data, wipe things that should not have been wiped, AND try and
Diana M.
Diana M.
Oct 16, 2020
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Matt is awesome. After the Apple store wanted two weeks to replace a hard drive, I called Matt at Mac Help OC. Not only did Matt do it in two days, but he installed a bigger and faster hard drive from the same manufacturer as the original (Seagate) AND for less money!

He also did many extras for free. He updated the operating system and added a useful diagnostic tool at no charge.

When I went to pick up the iMac, Matt noted some chipping on the edge of the glass screen and asked if it was there before or whether it happened in his shop. I replied it was not there previously. Matt immediately
Johnhova
Johnhova
Sep 22, 2020
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Matt is very competent and fair. Have worked with him twice with good results b
Doug N. Bodie
Doug N. Bodie
Feb 03, 2020
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Matt isn't big on advertising but he is big on customer service. Matt is very professional and fast with the turnaround time. Highly recommend.
Doug C.
Doug C.
Jan 02, 2020
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Matt is a good ole Southern boy that believes in keeping business relations for a lifetime and not just try to get all the customers money at first and hope he sees them again. Mac Help is very knowledgeable, respectable, fast and professional. We've been going here for a few years and will continue to support this small business.
Three V.
Three V.
Jul 01, 2019
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Had my lap top for 2 weeks...different quotes. Came to pick up and still wasn't ready. All he had to do was replace the trackpad. Second repair with the same problem. he never fixed it. Went to another place, screws were missing from track pad and he stripped a screw and had to replace the whole housing unit. I do not recommend!!
Aaron C.
Aaron C.
Jun 08, 2019
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I went to Mac Help OC this week and had my computer and phone fixed by Matt. I went to a couple other places before finding them. Both other places said they could not fix my phone, and wanted to much to fix my computer... When I brought it to Matt, he quoted me a reasonable price for both. He called the next day and I went to pick them up and was very happy. Top-notch service and pricing. I don't know why yelp says that they are closed, because they are open for business!... I highly recommend them to everyone. They rock!
Laura D.
Laura D.
Feb 24, 2019
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Love this place. Not sure why it says on yelp that it's closed , it's very much open! I've been here numerous times over the years with my iPhone and now with a Mac air laptop that my daughter just spilled juice all over . My husband was super Impressed by how well he fixed the Computer and even updated the battery and system. Runs like new. Matt is really cool and communicates very well. My mom also drives from Hb to see him too because he does such a great job.
Brooke B.
Brooke B.
Aug 06, 2018
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He disappeared with our IMac l, went by the shop there was a sign on the door that said he was out of town and his number has been disconnected. He has had our computer for 4 months!
Jennifer B.
Jennifer B.
May 21, 2018
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Best Mac tech support shop!! I've tried so many Mac shops and this one is by far the best. The owner rocks and is wonderful to work with. I highly recommend!
Huy N.
Huy N.
Mar 15, 2018
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Leave 0 if I could.
Never answers the phone and refuses to return calls. Computer has been there for over 2 months and I can't even arrange to pick it up from him. I originally gave him a month to fix it.
A. B.
A. B.
Sep 09, 2017
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Matt is amazing. He's very honest, quick and efficient. He is super chill to work with and very reasonable in price!

Has a very cute dog too that comes to work with him which is so nice. Your phone will look brand new. My screen cracked really badly and I brought it in with no appointment and he fixed it same day.

Highly recommend you come here!
Chris F.
Chris F.
Jun 08, 2017
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Matt and his team really know their stuff. You will get friendly service and a quick turnaround time, with the knowledge of a Mac expert to boot!
Super friendly. They were happy to explain all the things I did not understand and until I understood.
Walked away with, what I felt was just like a brand-new computer.
Don't waste your time anywhere else...
Mac Help OC help is the place!
DeeDee McCrory
DeeDee McCrory
Jan 20, 2017
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Matt is always professional, courteous, honest and just a NICE guy. He has consistently helped us with all of our devices from laptops to cell phones. I originally tried another local Mac support company and was very dissatisfied. Matt always goes out of his way to make sure his customers are happy and well taken care of. I highly recommend Mac Help OC!
Ryan M.
Ryan M.
Dec 07, 2016
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Such a life saver!

I am a pretty technical guy, so when my wife's SSD had some issues in her MacBook Air, I did as many diagnostics as I could think of. After a couple hours, I called Apple Care and they did the same stuff after waiting for 30 mins on hold.

Then I went to the Apple Store and they ran some of the same tests but were more focused with selling me a new SSD. They had no interest in getting the data off and short of just trying to reinstall the OS from the boot partition they did nothing.

Cost estimate from Apple for the new SSD: $750.

The referred me to Ontrack which wanted
Craig F.
Craig F.
May 06, 2016
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When I say that I accidentally "dropped" my MacBook, that wouldn't be the entire truth...not quite, anyway.

When I say that afterward when I picked up my MacBook, the screen was "shattered." That's a bit closer to truth. I mean, it was. It really was! Yet, again, "shattered" doesn't seem to rightly imply the impact that, upon opening, drove splinters of glass to rain upon my feet.

The embarrassing truth is that my MacBook slid from atop my SUV...while I was driving. Right turn, full throttle--it abandoned its perch and smashed onto the street