1 CLEAN SWEEP Chimney Service

Inspection and cleaning was scheduled and completed without issue. Chimney integrity Issues were uncovered during the inspection, some being listed as “urgent”. After completing the proposal for repairs and providing downpayment, I have not had any of my calls, voicemails, texts, or emails returned. It has now been two weeks.. I’m going to have to cancel my check to avoid losing hundreds of dollars because I can’t even verify that it’s been received. Communication is simple and critical, but seemingly a challenge for this business.
Update: Urgent work was finally completed, but the full

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Derek did a great job cleaning a clogged flue and our pellet stove. I recommend him highly!
Services: Stove & fireplace cleaning, Chimney flue cleaning

I had an inspection and they were on time. Derek was very good with details and I paid the $75.00 for the inspection. He told me he would have a quote to me that evening with 2 options. I have yet to receive the quote, and I've left him a message as well. Have not heard back, so I don't know what I did to make him ignore me. He did cash the check though. Hmm

I am very impressed with Derek's professionalism and he is extremely pleasant to work with. His website allowed me to schedule the appointment online - so helpful! - and then I got two text reminders of the appointment. He ran very slightly late and called to notify me of this. His evaluation of our aging chimney was exactly what I needed and he gave me some alternatives for approaching the structural and code issues he identified. I was thoroughly satisfied with Derek's work and intend to hire him to do the remediation of these problems.

We had some pretty extensive exterior brick damage, and a cracked chimney liner that needed replacing. Derek fit us into his very busy fall schedule (schedule your cleanings for the spring) to get the work done before wood stove season. He went above and beyond to color match our new bricks to the existing ones, and worked into the dark to finish our tricky chimney liner. Our chimney looks great again, can’t wait to fire it up tonight! Derek is very respectful and cleans up any mess that is made in the process.

I highly recommend 1 Clean Sweep Chimney. Derek was very professional and honest. He did an excellent job repairing/repointing/capping my furnace chimney.

Derek was very thorough and provided us with an honest, comprehensive estimate for repairs. I highly recommend his services in the Seacoast area.