Who we are - Sparrowood Jewelers opened in 1989 with the dream of creating a customer oriented jewelry shopping and repair business. Too often customers have been sold to, rather than listened to, the founders, Jo Sparrow and Henry Wood wanted to change that. Not only would they provide beautiful pieces of jewelry, but exceptional service as well.
Why we do it - Jewelry for us is personal. Finding the perfect piece for just the right person is the highlight of our day. We develop personal relationships with our customers because it's important to know who they are to find what they need. Where we've been - Primarily starting in watches, jewelry repair, and more classic jewelry we have expanded.
Why we do it - Jewelry for us is personal. Finding the perfect piece for just the right person is the highlight of our day. We develop personal relationships with our customers because it's important to know who they are to find what they need. Where we've been - Primarily starting in watches, jewelry repair, and more classic jewelry we have expanded.
Services
Our typical turnaround time is 7 days, and we will thoroughly clean and inspect your jewelry in addition to documenting it's value. We accept walk-ins Monday-Saturday but recommend you call or email us if you have specific or unusual questions like estate assessments. We have diamond and metal testers in house and a jeweler who can answer almost all of your questions!
Reviews (22)
Stephen Cook
Dec 14, 2021
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Kunrui P.
Nov 11, 2021
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5/5 - this woman-owned business is incredble! I came here to get an engagement ring. Painless, worry-free, everything you would want when you're buying something so special.
Positives:
* Jo Sparrow was professional and clearly knew her craft. She had an artist on-staff, Gretchen, to sketch out potential designs, and that definitely helped us envision the ring.
* Knowledgeable about lab grown diamonds and natural diamonds
* We wanted to design our own ring, and it came out stunning!
* Jo chose 5 stones, with a great variety of sizes, colors, cuts, symmetries, etc. to accommodate our price
Positives:
* Jo Sparrow was professional and clearly knew her craft. She had an artist on-staff, Gretchen, to sketch out potential designs, and that definitely helped us envision the ring.
* Knowledgeable about lab grown diamonds and natural diamonds
* We wanted to design our own ring, and it came out stunning!
* Jo chose 5 stones, with a great variety of sizes, colors, cuts, symmetries, etc. to accommodate our price
Madison Kelley
Jun 05, 2021
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My family has been going to Sparrowood for over 20 years, and they have always been incredible at what they do. Jo and Grace worked so hard to make sure that my engagement ring was everything I imagined and more, and did it all within our budget. They were always available for any questions I had and sourced BEAUTIFUL stones to build the ring of my dreams. I am in love with the ring we ended up with and can’t wait to wear it for years to come. I cannot express how thankful we are for Jo and Grace.
Ruth Cooper
Apr 16, 2021
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I was referred to Jo by another jeweler who recommended Jo to me because of her willingness and success in being able to do a appraisal on my jewelry. I was very happy with the appraisal and placing them on consignment has been a very rewarding experience. The communication and follow up has been very prompt and professional. I highly recommend Sparrowood Jewelry for your jewelry needs. Support this small business.
Jon Johnston
Apr 15, 2021
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Bill Davis
Feb 28, 2021
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This a small shop, but unparalleled in quality and service. If you want it, Jo can find it or probably make it. I personally won't go anywhere else for real jewelry. I discovered this place when I went in there when I lived nearby in 1991, but now I'll travel a long ways to go to Sparrowood when it comes to the important pieces, or even just to find something fun for someone. it also is good to know and trust your jeweler as life goes along!
Jacob Jewell
Jan 19, 2021
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Vickie Price
Jan 01, 2021
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Susan Myers
Dec 08, 2019
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I was introduced to Sparrowood Jewelers in the early 80's. I have not found a better group than Jo and her team in all the years since then. They go out of their way to find exactly the right piece desired while making the customer feel appreciated and important. Whether it's watch repair or a special item, they always deliver superior quality, service and price. Thanks, Jo, for being the best!
Barrett C.
Feb 18, 2019
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If you're searching for a jeweler to craft you something beautiful, unique, and truly special, then look no further. Sparrowood quickly outshined the multitude of churn and burn diamond stores in my search for an engagement ring and made choosing them a no brainer. The staff is wonderful and really cared about accommodating my needs for a custom made ring using an unconventional design and a stone I already owned. They took the time to identity the vintage of my diamond and sought out other complimentary stones to match the cut for a reasonable price. The casting was superb, and the ring came
Stephen J.
Dec 26, 2018
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Sonya J.
Aug 15, 2018
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THANK YOU Sparrowood Jewelers!!! I really wanted a unique wedding band so I stopped by one afternoon after seeing a photo on instagram of an amazing ring their custom jewelry designer, Audrey, had created. I met Deb when I came into the shop and she picked up on my style almost immediately! Over the next few weeks she and Jo helped me create the wedding band of my dreams using a mix of new stones as well as several worn by my late mother. When my fiancé came by the store to see the design, he loved it so much that he decided to have his band custom made as well. Our rings turned out absolutely
Billy D.
Jul 25, 2018
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Our go-to resource. They have repaired watches including a movement replacement on an elderly Luminox for which Luminox said no relacement was available, innumerable batteries, watchband pins and ring cleaning and inspections.
As attractive as their display of unique in-store jewelry pieces is, we were wowed when they redesigned and custom built a ring to replace one we lost. Very reasonably priced for the stones and craftsmanship of their creation. If you have a design in mind, do yourself a favor and ask Gretchen about it. Highly recommended!
As attractive as their display of unique in-store jewelry pieces is, we were wowed when they redesigned and custom built a ring to replace one we lost. Very reasonably priced for the stones and craftsmanship of their creation. If you have a design in mind, do yourself a favor and ask Gretchen about it. Highly recommended!
Drew H.
Jun 10, 2018
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Excellent. I recently worked with Jo and Deb to purchase an engagement ring and couldn't believe how much fun I had throughout the process. They prepared for our initial meeting by having a number of loose stones and settings ready for when I came in. Jo took a ton of time educating me about diamonds and showing me different stones; I really felt like I could trust them which was important to me on such a large purchase.
We didn't find the perfect stone that day, so Jo and Deb worked with me over text and phone, sending me updates when they found what they thought would be the right
We didn't find the perfect stone that day, so Jo and Deb worked with me over text and phone, sending me updates when they found what they thought would be the right
Brent N.
Jun 06, 2018
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Recently purchased an engagement ring from Sparrowood Jewelers and had the best experience!! Deb and Jo we're extremely helpful and were also awesome about letting me take my time and find exactly what i wanted. Good news is my fiancé also loves it!! I couldn't imagine a better experience. A+ Customer Service A+ Value
Elizabeth Jarman
May 20, 2018
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Jo and her team built the most amazing pendant from scratch for my mother at Christmas! They were so patient with the design process and it turned out amazing. The design process was seamless. I would highly recommend Sparrowood Jewelers for all your jewelry needs ... no job is too small or too big. It was such a great experience with positive outcomes and I can’t wait to use them in the near future. I love supporting local business’ that provide quality products.
Maureen W.
Feb 27, 2016
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Thank you Jo and team for helping me create something so special for my daughter's 21st birthday. I had no idea how to approach the task, I just new that I wanted to take the ring her dad bought me and have it reset to something special for her 21st birthday. With very little to go on, you and your design team were able to create exactly what was in my mind. The ring is better than I could ever imagined it to be and you made the process so easy. I appreciate the email updates and photos through out the project. She will cherish it forever. You and your team really take service to the
Natalie S.
Oct 07, 2015
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Incredible place with people who will go above and beyond to help you find exactly the piece you're looking for. After a mishap with the shipping for my wedding jewelry, Deb helped me find and order a bracelet three days before our wedding ceremony. Not only that, but since our wedding was out of town, she overnighted the jewelry to get it there in time and coordinated a pick up with one of my friends who was still in town when it arrived. I couldn't be more pleased with the bracelet and, even more so, overwhelmed with her willingness to go help me track something down within such a small
Anila Y.
Feb 23, 2014
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Woohoo small businesses!!! I have this gold chain that I never take off--I've been wearing it for the past five years and it broke for the second time recently. I called in and the sales associate told me it would probably be about $25 to fix the broken chain, which was amazing because, when I went to the retailer of the gold chain, they told me that it wasn't fixable and I would have to buy a new chain for over $100. When I went in, after they observed the chain, they concluded price was $25 as predicted. They told me it would be a maximum of 2 weeks, but probably less. They kept their
Ryan M.
May 07, 2013
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Highly, highly, highly recommended.
Earlier this year, I wanted to start shopping for a diamond engagement ring, but had no real idea where to go. I consulted yelp and spent a few weekends visiting the favorably rated stores in the triangle, and pretty quickly I decided that I wanted to give this store my business.
I worked mostly with Gretchen and Jo, and right off the bat, got a great vibe from them. Engagement ring shopping can be a rather daunting task, but they really helped me feel comfortable every step of the way. Their small store really leads to highly personalized care, which is above
Earlier this year, I wanted to start shopping for a diamond engagement ring, but had no real idea where to go. I consulted yelp and spent a few weekends visiting the favorably rated stores in the triangle, and pretty quickly I decided that I wanted to give this store my business.
I worked mostly with Gretchen and Jo, and right off the bat, got a great vibe from them. Engagement ring shopping can be a rather daunting task, but they really helped me feel comfortable every step of the way. Their small store really leads to highly personalized care, which is above
Michael H.
Aug 18, 2012
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Sparrowood Jewelers ROCKS. This was the fourth jeweler I went to for engagement ring shopping and it was by far the best! Jo was the best person to talk to for information and for her honest opinion. I wanted an emerald cut stone and she brought in 7 stones for me to view. She was very patient and allowed me all the time I needed to choose the stone with the best look. She then helped me understand the differences in wear for platinum and white gold. In all, Jo made the whole engagement ring shopping an absolute pleasure. My fiancée and I went back to choose our wedding bands and got the exact
Chris K.
Feb 22, 2010
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When no other jewelers in the area would help out on short notice, Sparrowood stepped up, saved the day and did an outstanding job. The staff are not only friendly, they take an interest in the stories behind each jewelry repair, purchase or custom order. Everyone there is very knowledgeable, and their goldsmith is outstanding. I can't recommend them enough.
