The Mailroom
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The Mailroom
We specialize in custom packaging or crating of antiques, artwork, and other fine items that need special care while being packed and shipped around the world. If you need to ship with any of the major carriers UPS, FedEx, USPS or need specialized transit we will get it done. We provide rented mailboxes so we accept packages from any carrier so they don't get lost or stolen from your doorstep.

The MailRoom provides a host of services to make your life more convenient. The various things we can do at the MailRoom are to numerous to mention. Give us a call and we will be sure to provide you with first class service. If we are not able to help, we will recommend one of the hundreds of business owners in the Lexington area we partner with who can.
Services
We LOVE what we do here at The MailRoom! We help people get their special items from here to the destination by sending packages across the street, across the country and all around the world We ship care packages to soldiers, papier mache sculptures, framed original oil paintings, household goods, antique china sets and antique clocks of all sizes.just to name a few.
An area in which we have expertise, is packing delicate items like antiques, artwork and electronics. We will help you determine which shipping carrier meets your needs best by checking UPS, FedEx, and the Postal Service. DHL is also an option for international shipments. We pack according to the carriers' standards to ensure that everything will arrive safely.
Need a document notarized? We have two notaries on staff. You can call ahead and make an appointment but walk-ins are welcome. Bring in a valid photo ID, such as a driver's license, for each party getting a signature notarized. Our Notary Service starts at $10. If you or someone you are helping cannot travel, we can come to you for a travel fee.
Along with your postal mail you can receive UPS, FedEx and other packages. Your address is our street address NOT a PO box. It's perfect if you're starting a new business, updating a current business or just don't want packages sitting outside your front door. If you travel often, you might consider our mail forwarding service.
Since 1985, we have been packing and shipping antiques all across the world. We are now the preferred shipper for most of the auction houses in Central Kentucky. Your items are handled like they are our own, with special care to ensure that they arrive safely. Whether you have porcelain, glass, or any other fragile item, we will pack it according to the carrier standards with a little extra padding to make it safer.
Reviews (14)
Mary Davis
Mary Davis
Jan 13, 2022
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I love the speed of service at The MailRoom! The staff are super friendly and go above and beyond to help with shipping anything. My time is valuable, so instead of waiting in line at the U.S.P.S. for postage, especially at tax time, I drop off letters and packages at The MailRoom without waiting. I highly recommend them!
Talina Melenchenko
Talina Melenchenko
Oct 14, 2021
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They did a superb job of packing. Great communication! Thoroughly impressed with their work.
Yana Restrepo
Yana Restrepo
Oct 13, 2021
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Great customer service! Chad was fast, efficient, and very professional shipped international! Thank you.
Cody Perkins
Cody Perkins
Jul 11, 2021
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I’ve been renting a mailbox for the last year or so and my experience every time has been very positive. The staff are friendly, the prices for a P.O. Box are reasonable and it’s usually no hassle going in and out.
M. A. Martha Ashton
M. A. Martha Ashton
Sep 26, 2020
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I ordered an item online from a nearby auction house, and after working with the auction house and The MailRoom they were able to obtain and ship the item to me a few states away. The item was packaged superbly and arrived in good condition, and the customer service and level of communication was incredible throughout via both email and phone. I can highly recommend doing business with them!
Audrey Raiche
Audrey Raiche
Jun 09, 2020
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Lenora was so very helpful to me today and went above and beyond what any store owner would normally do. I came In her store with loads of questions that she happily answered and explained to me exactly what I needed to get. On top of that, I did not have cash on me and instead of charging my debit card the $3, she gave me the small box on the house! You can tell she knows what she’s doing and likes doing it every day. She cares about customers and for that I’ll be back for her notary and mailing services!
Sharlet Pickering
Sharlet Pickering
Nov 30, 2019
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The MailRoom is the only place I will ship from. The staff is so friendly and knowledgeable I know my package will arrive on time and for less than those BIG companies that don't know you or keep any of your favorite addressees on file. Thank you for being the best shipping store in Lexington!
Leigh Ann Evans
Leigh Ann Evans
Oct 03, 2019
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Lynn and Chad (I think was his name) were amazing! Lynn was so patient with me and helped me thoroughly while obtaining my passport for a trip. I had to have it in a hurry and they were SO helpful! I would highly recommend them for any mail needs! I work in the same complex as them and will definitely use them for any mail needs in the future. I can't even begin to explain how much they comforted me during the experience. Thank you! Thank you! Thank you!
Jeff P.
Jeff P.
Jul 24, 2019
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Incredible customer service! Came to get a moving truck and the gentleman at the desk gave us the newest truck on the lot since we had a long drive. He also helped us get our best discount with AAA. Definitely recommend to anyone requiring their services!
Cheryl Bickley
Cheryl Bickley
Oct 10, 2018
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I had a large portrait that needed to be carefully packed and shipped. I went into store to inquire. Chad told me to just pull up to curb and he would get it out and package it and would call when it was finished. I went back the next day and paid. It was so easy and friendly. Very best service and they ship by all carriers.
Caleb R.
Caleb R.
May 31, 2018
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I only need to mail about one package a month but this is definitely the place to do it. They will pack it for you, find the best shipping rate and just about anything you can think of for a surprisingly low price.
Aj H.
Aj H.
Mar 28, 2015
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The Mailroom came recommended by a local auction house. I used them to pack and ship some items that I won at auction. The items were well packed. The price was quite reasonable.
Shyanie K.
Shyanie K.
Aug 02, 2014
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Great service. They packed all my things for me and optimized the cost!! They were so nice that they pulled the prices for ups and usps to make sure I had the best deal.

Definitely recommend and will be using them for all my shipping needs!
Brandilyn Collins
Brandilyn Collins
Nov 12, 2012
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Lenora at the Mailroom was fantastic and professional. Her packing was meticulous. Everything came through perfectly--furniture, heirloom dishes, valuable artifacts. When you inherit things, they aren't just "things." They're memories and treasures. Lenora treated them as such. She was very quick to track down a package that hadn't arrived and get them to deliver that day. I'll trust her again when I need to ship more items from her area.