Direct It
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Direct It
Direct iT provides comprehensive and affordable technical support to small, medium and enterprise-level businesses looking to increase the return on their IT investment. Direct iT has years of experience implementing both custom and turn-key cloud solutions for our customers, with a selection of services to match your needs.

Direct iT's Voice over Internet Protocol (VoIP) phone systems offer a range of benefits, from vastly increased functionality to drastically reduced monthly telecom costs. Our 60-day money back guarantee when you sign up for our support programs - no fine print, we cut you a check right away if you aren't satisfied.
Services
Direct iT's team members have worked at places like NASA, Harvard, Fidelity, MIT, as well as at myriad small and medium businesses. A system information tool made by one of our engineers is recommended by Microsoft and has been downloaded millions of times and used by virtually every IT organization in the world.
Direct iT: HELPING NEW ENGLAND BUSINESSES WITH COMPLIANCE, SECURITY AND AUDIT PREP FOR OVER 18 YEARS. Department of Defense contractors and subcontractors are scrambling to prepare for their upcoming CMMC self-assessments and audits. C3PAOs (certified third-party auditing organizations) are being certified and processes finalized, but even now defense contractors are obligated to perform and upload self-assessments to the DoD for their review.
Small and medium-sized businesses need to focus on growing their profitability and employee satisfaction. Their IT systems should enable these goals, not stand in the way. If you are wasting time just trying to manage the system that's supposed to improve your productivity and improve network security, you need to turn to Direct iT.
Direct iT provides the ultimate in powerful network security with our RemoteNet managed network security and maintenance service. This service utilizes our in-house Bluebox network management system. Designed from the ground up for the needs of our customers, Bluebox is a big part of why Direct iT can deliver network security so effectively.
The scope of the Vulnerability Assessment service includes all IT assets that are connected to an organization's network. Vulnerability Assessments provide an insight into an organization's current state of security and the effectiveness of its countermeasures. Identify high-risk vulnerabilities that may be difficult or impossible to detect with scanning software to keep your business protected from potential threats.
Reviews (10)
Cindy Reardon
Cindy Reardon
Jun 12, 2021
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Our company has been a customer of Direct iT for over 14 years. We operate 24/7 and require their services on a regular basis. The tech support team respond in a timely manner and are quick to assist. Remember the blizzard of 2015? One of their senior techs was on site the following morning to help us recover from a server crash. It was mission critical and he worked many hours to get us back up and working.
Diane Frohnapfel
Diane Frohnapfel
May 04, 2021
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I have utilized Direct IT for IT support for well over 10 years in my position as technology support at two different companies. Their staff has always been very professional & knowledgeable. They are able to work with our team members who struggle with technology and solve their issues. In one instance we had a server failure over Thanksgiving weekend & they responded quickly & even provided us with a loaner server until we could get a replacement. I highly recommend their services for any business looking for hardware & software support
Marc Gucciardi
Marc Gucciardi
Mar 03, 2021
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We have had Direct IT for over a year now and I have had no major problems with the company. I send an email for a problem and the problem is resolved within a reasonable period of time. Direct It has also given me recommendations for upgrading our our system. Matt WIlson is very knowledgeable and extremely helpful all the time I request his services. The staff goes out of their way to be helpful and solve my issues as quickly as possible. They are a very good IT Company.
Jeannette Romeo
Jeannette Romeo
Feb 05, 2021
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Positive: Responsiveness
We are a small business who has relied on Direct IT for the past several years to assist us with equipment set ups, network security, and a variety of other tech issues. They have always been professional, courteous, and quick to respond.
Aleah LeBlanc
Aleah LeBlanc
Jan 31, 2021
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Positive: Responsiveness
Direct IT has been awesome to work with! They are incredibly responsive to our needs as a company. The employees are so easy to get along with and helpful at solving our problems. We are very happy to have them as a vendor!
Cori Barry
Cori Barry
Jan 16, 2021
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Direct IT delivers consistently on rapid response, clear and proactive communications, and they provide cost-effective IT solutions for your business. They are flexible to meet your needs, while helping your company build an IT platform for future growth. Their expertise in security training/ awareness, and other proactive threat management solutions is invaluable.
Lloyd Sanders
Lloyd Sanders
Nov 29, 2020
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We have been using Direct IT for our law firm's IT for many years. They are responsive, knowledgeable, and have always been there when we need them, whether its upgrading our server and all systems, or just everyday questions. We highly recommend Direct IT!
Ben Hardy
Ben Hardy
Jul 09, 2020
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Positive: Professionalism, Responsiveness
We have been a customer of Direct IT for over 6 months now and are absolutely thrilled with the level of professional knowledge and service this company offers. For the 1st time in 10+ years being the IT Manager I feel completely at ease knowing Direct IT is in control of our it infrastructure.
Sean Osborne
Sean Osborne
Jul 07, 2020
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I think being in the IT support industry is a difficult place to be. It's tough to make everyone happy and get them to understand the limitations of what can be done and to accept the cost of what should be done. Direct IT has done a good job of communicating, listening, and responding to what we've needed while charging competitive prices. I'm happy to recommend them.
Shellie Dyke
Shellie Dyke
Jun 13, 2020
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Our company's experience with Direct IT Corp has been second to none. Their team remains on top of the latest industry trends and provides proactive training. Almost more importantly in this age, they are well educated in protecting our company from potential threat.
You will always find their engineers professional. They are ready to help you with something as simple as a password reset or a major IT project with the same friendly manner, always ensuring you are comfortable before ending the call.