Tufts Medical Center's proud and distinguished tradition began in 1796, when a group of public-spirited Bostonians, including patriots Paul Revere and Samuel Adams, established the Boston Dispensary as the third permanent medical facility in the country and the first New England.
The Dispensary's founders funded tickets that enabled the city's poor to receive medical care; one of the original tickets signed by Revere can still be seen today at the Massachusetts Historical Society.Using the Bible's "Good Samaritan" parable as its model, the Dispensary grew rapidly and continued to find new and innovative ways to care for the city's underserved working and poor population.
The Dispensary's founders funded tickets that enabled the city's poor to receive medical care; one of the original tickets signed by Revere can still be seen today at the Massachusetts Historical Society.Using the Bible's "Good Samaritan" parable as its model, the Dispensary grew rapidly and continued to find new and innovative ways to care for the city's underserved working and poor population.
Services
When you refer one of your patients to Tufts Medical Center or Tufts Children's Hospital, you are trusting us to partner with you and provide the highest quality care possible for your patient. We never forget that at the heart of every treatment, every research discovery and every visit is a patient and family needing support and care.
Staying overnight in the hospital can be stressful for you and your loved ones. The team at Tufts Medical Center promises to make your stay here as comfortable as possible. A list of suggested items to bring, as well as some items you should consider leaving at home. Resources to help you get around the hospital, as well as a link to our campus and buildings map.
Tufts Medical Center and Tufts Children's Hospital provide a number of services to our patients and their visitors. If you need any assistance, please don't hesitate to ask a member of your care team. Are you a family member planning to visit a loved one in the hospital? Information in this section includes visiting hours, nearby ATMs, discounted accommodations, places to eat and more.
We accept all forms of credit cards, debit cards and personal checks. This change allows us to ensure proper documentation of your payment. We apologize for any inconvenience and thank you for your understanding. This new policy applies to outpatient clinics only at Tufts MC. The pharmacy, Emergency Department and the dining options within Tufts MC will still accept cash.
If you live in Massachusetts, you may be able to get health insurance or help paying for your healthcare bills through state programs like MassHealth, the Health Connector, or the Health Safety Net. Each program has different rules and income limitations. Patients who have the means are expected to pay for services received at Tufts Medical Center.
Reviews (10)
Selma Yilmaz
Jan 11, 2022
Report
Doctors and staff is nice but they never send the results to the patients. If you don't call you never know about your results. And the billing system is awful. They send seperate bills for every single thing as an sms and hardcopy. The patient portal doesn't work. I'm so disappointed with Tufts Medical Center👎
Han Jin
Jan 06, 2022
Report
I would give a 0 star if I could. Trying to book an appt urgently but the lady on the phone told me that my primary care doctor doesn’t match my insurance even though I’ve been seeing my doctor here for almost a year and no one has mentioned that’s an issue before…not to mention how rude, utterly unhelpful and astonishingly cold she sounded. Plus for the record I just was able to book an appt here two days ago through another lady- unbelievable! Is that how we deserved to be treated when we are already sick??? Don’t have your pcp here unless you want to get sicker before you even get
Robert Doak
Jan 03, 2022
Report
If you have a high deductible plan best to avoid this facility. It's important to realize they charge you a medical center/hospital charge in addition to whatever your physician charges are even though this facility seems anything but a hospital. They aren't upfront about the amount of this additional hospital charge and tuck the mention of it into the bottom of the financial agreement you need to sign as you check in for your appointment.
Daniel Ryan
Jan 01, 2022
Report
Practical
Jan 01, 2022
Report
I have had many issues with customer service. Usually when they say they will do something they don't. It seems they lack the proper training to guide clients. I have also been told conflicting information many times. It made the experience very difficult.
I was surprised how high the cost of the service is, I could have never imagined such a high cost for a consultation. I was also double billed, a mistake I had to call in for and file a dispute. I was explained that the 3rd party financial services are not aware when a client makes a payment in the hospital (I'm not sure why they wouldn't have
I was surprised how high the cost of the service is, I could have never imagined such a high cost for a consultation. I was also double billed, a mistake I had to call in for and file a dispute. I was explained that the 3rd party financial services are not aware when a client makes a payment in the hospital (I'm not sure why they wouldn't have
Jessica C.
Dec 21, 2021
Report
Tufts medical center neuro intensive care unit is truly incredible. Every single person that took care of my grandfather was so kind and sweet. From explaining what their doing to playing Christmas music and decorating his room. I will forever appreciate what they did for my family. And a special shout out to Celeste who is an amazing nurse!!
Thank you Tufts
Thank you Tufts
Daniel Bernal
Dec 17, 2021
Report
Aabosaa
Dec 12, 2021
Report
Patient portal is not working for months now. Scheduling online appointment is a pure fiction. You will never get any confirmation or follow up email/call after apointment date is submited. To get a MD to see you takes on average two months, unless you opt for a registered nurse. My primary care physician accepts new patients, according to TUFTS primary care web site section, but I, as an existing patient, can not make an appointment. To get a live person to speak on the phone with you is like winning a lottery. Dediced to move from this hospital and find a primary care physician (and other specialists
Scan
Oct 14, 2021
Report
Great hospital. Doctors/surgeons are excellent. OR. PACU Nurses are great. Nurses and Nurse Technicans are very good and extremely helpful. Inpatient food is even very good. Only down side is the TV, one of the only things to do while in hospital, not only are the TVs very small but the few available channels are horrible!
ADOS'Ness
Sep 26, 2021
Report
Please go elsewhere. This hospital is not state of the art or current. I have had to file complaints repeatedly to get the incompetent and unprofessional staff to do their actual jobs. The buildings, hospital rooms and waiting rooms are long overdue for a make over. Hold times are exceedingly long, you simply can't get anyone on the phone or follow up without calling repeatedly. Calling there is a job in and of itself. Some of the Dr's are arrogant, defiant and incompetant. Some of the Dr's are elderly bordering being senile.
