Appliance Tech Now
Call now
Call now
Website
Call
Appliance Tech Now
All you want to do is put a roast in the oven and eat in about an hour. You go to pop that sucker in, but oh no! Your oven is busted and won't respond to any commands. What should you do? Order pizza instead? Sure, but you also need to call us at Appliance Tech Now! We're San Jose's premier full-service appliance repair company.

At Appliance Tech, we know how inconvenient it can be when appliances fail. That's why we're here to get you back up and running in no time. Our technicians are top-notch, and we service all the major brands. We haven't found an issue that we couldn't repair yet. Does your dryer keep reading an error message?
Services
Appliance Tech Now has been supplying San Jose with excellent appliance repairs for 11 years now. We opened our doors in 2009 and haven't looked back since! Since then, we've garnered a great reputation locally for being dedicated professionals that go the extra mile. Be sure to check out our pages of glowing reviews and testimonials as proof.
Are you looking for speedy appliance repairs in San Jose, California? Has your microwave seen better days? Then it's time to reach out to us at Appliance Tech Now! We've got the expertise and the manpower to knock out all your appliance repair needs! As you can see, we repair a ton of different appliances.
I am a die-hard customer of Appliance Tech Now, so far they have successfully fixed many appliances at my home and rental property. Such as replacing refrigerator door seal, reversed fridge doors, repaired 220v Electric Stove/Oven, repaired washing machine, repaired gas dryer, repaired dishwasher and ordered all missing parts, replaced on/off knob for one burner on Electric Stove, etc.
Reviews (22)
Angie J.
Angie J.
Jan 27, 2022
Report
This review is long overdue. The technician came out for a service request on our gas range in July 2021. He said he would order the parts and come back in 2 weeks. However, he never came back again. The home warranty didn't send out another technician due to something he told the home warranty. I'm very disappointed. He also told us he was moving to Texas. I wish him better luck in TX. Would not use him again even if he's back in CA.
Evelyn O.
Evelyn O.
Jan 25, 2022
Report
We have used Appliance Tech Now three times. Each time it has been a very positive experience. Jason, the technician who helped us, is very knowledgeable, reliable and respectful of home and property. He's a very nice young man who takes much pride in his work. We will always call Appliance Tech Now for all our appliance issues.
Mohamad Z.
Mohamad Z.
Jul 07, 2021
Report
Bad experience. The tech came out and was nice, no issues. But he told me the part would be ordered as he was ordering it and someone else would come out to install it.

A week later I never heard back so I called in. They said my claim was sent back to my Warrenty company as they couldn't resolve it.

I was upset and have been 2 weeks without a working fridge. They were rude to me on the phone and took zero accountability for their lack of communication.

I hope to never work with them again.
Katherine O.
Katherine O.
Apr 24, 2021
Report
Quoc Phu is amazing. 408.363.1208 I have a Viking refrigerator and the evaporate freezes up and the drain would remain frozen. I have a home warranty and they have called in 5 different companies. GREEN WIRE WAS THE WORST. GREENWIRE SENT OUT 4 DIFFERENT TECHNICIANS (HONESTLY I CANT CALL THEM TECHNICIANS) and They NEVER fixed my issue. They would send out a different tech who would come without parts and Do nothing. Literally look...kind of freak out and leave within 15 minutes.

Quoc from Appliance Tech Now came and was AMAZING. He inspected. Cleaned everything. Went thru all the details
Serafin P.
Serafin P.
Apr 10, 2021
Report
The positives: The technicians knew what they were doing and did a great job repairing the issue with my oven. They also kept to the scheduled date and time they promised. I can't say anything about their price rate since this was a warranty repair from Sears.

The negatives: The time window from the start of the interaction to the completion of the repair was way too long. The initial call was on time from what Sears promised. Appliance Tech Now then reschedules a home visit 3 weeks out because they said they were too busy. When the technician finally comes to my home, he spent less
Anil C.
Anil C.
Mar 26, 2021
Report
Unfortunately I had to deal with this company as it was employed by Fidelity my home warranty company. BEWARE of this company! In one of my rental units the microwave went bad in Feb and tenants reported the issue to me and we filed a claim with Fidelity and after a long wait the technician from this company got dispatched to fix it. After he opened the microwave, the technician claimed that the microwave was previously fixed by another person that left the microwave unsafe to be fixed. He also did some fixes and asked the tenant to power on the unit and it caused some sparks. The technician then
Adolf S.
Adolf S.
Mar 03, 2021
Report
I called SEARS on 01/29/21 for repair of our refrigerator, got appointment for 02/01/21. THIS company changed the repair date to 03/01/21. Tech came out, failed to do test as requested by SEARS. They called me to tell that, and set the next appointment for 03/16/21, so they could send "a better technician". Somehow they have an A+ rating with the BBB, ONLY GOD KNOWS HOW. When you call, they are very impatient with you. They say they are overbooked, backed up on getting to appointments. They will tell you ANYTHING to get you off the phone. DO NOT CALL THIS COMPANY IF YOU NEED SEARS SERVICE
Jim Greer
Jim Greer
Jan 29, 2021
Report
Home Warranty company sent them to repair my Fridge. Wasn't freezing well. Ice maker not working at all. First Tech came out and diagnosed the problem. He didn't have the parts needed and rescheduled another technician for us. Ouoc came out, replaced the ice maker, changed the "mother-board" and a filter. Noticed that the pressure was incorrect. Monitored that and fixed the problem. The company that company that "fixed" the same problem 3 years ago completely messed the system and caused the problems to continue until Quoc fixed them today. Very knowledgeable and professional!
Lorraine Walston
Lorraine Walston
Oct 06, 2020
Report
I'm currently on the 4th ice maker for my top-of-the-line Sears Kenmore refrigerator. Sears contracted to these people to repair it. Originally under Master Protection Agreement, but still covered because of the parts/labor warranty for 90 days. Or so they say! The 4th ice maker broke in a week, and I called, but no reply. Ok, it's Thanksgiving week. This repair is the worst one ever... the ice bin is locked in on 3 sides with ice/water flows. I can't remove it! ADD to this that the water must have flowed into the motor this time because the motor won't even try to turn. So no ice, no removal of
Pam S.
Pam S.
Aug 27, 2020
Report
Rating is 0

This company is a third party vendor for Sears for repairs. I have a Master protection agreement thru Sears. They have been out a couple of times to repair a washing machine. An appointment was set up for today. When I called to verify what time they would be out here. They said that they needed to verify what was wrong with the washing machine. I told them now that it looks like it is starting but within a few minutes shuts off. Then she said that it was in the records that my daughter overloads the washer so they were not coming out!!! I told her that it was the technicians responsibility
Tc L.
Tc L.
Aug 20, 2020
Report
Mr. Quoc was masked(nose covered)& wore gloves before entered our door to help Miele Freezer & Fridge problem, Knowledgeable, Professional & Courteous!
I'll get their service again if any Appliances related repair!
Natasha R.
Natasha R.
Mar 02, 2020
Report
LIARS - This is the best way to describe the impression of Appliance Tech Now that I am left with. I could say all the things that the media uses to say "lies" these days, such as "falsely claimed", "inaccurate statement", but LIAR is the best descriptor I can come up with for when a company puts whole sentences in my mouth that I never said in order to justify not repairing/replacing broken equipment.

A technician from Appliance Tech Now in San Jose had come to my place a month or so ago to repair the dishwasher arm and fix the refrigerator which wasn't working
Fred B.
Fred B.
Feb 06, 2020
Report
Absolutely horrible. Tech comes to check our fridge and man handles the top casing so hard he snapped off 3 of the 4 connectors, so now the entire top casing doesnt stay up....

As he is installing it back, I explain to him it wont work, and he assures me it will. His solution? Randomly screw in 2 screws into the casing.... I finally asked him to leave. Will be contacting management (though with the constant bad reviews here they dont seem to care) and Fidelity National Home Warranty to make sure they never use this company again!
Angie F.
Angie F.
Sep 05, 2019
Report
One year new Samsung front load washer, Appliance Tech Now said, "the washer needs 2 new tubs. He said, too expensive to fix, so buy a new one. Samsung machines aren't built to last."

This was the second time, I'd called them out. First time he said, the washer is sensitive and can't be over or under loaded. For the last year, we propped up a chair against the door to keep washer working.

Issue with the machine since it was purchased was it stops mid cycle. Washer is one month out-of-warranty.

Called Samsung, and they reinstated my warranty, and set up service call with
Salina C.
Salina C.
Aug 22, 2019
Report
This company was dispatched by my home warranty company for a leaking dishwasher. Appliance Tech called me and give me a window of when the tech would arrive. They also communicated the tech would call me when he was on his way. I appreciate the communication so I'm not waiting around. Tech did in fact call and said he was on his way. Jason Tran was my tech. He arrived and was able to assess the issue with my dishwasher. Dishwasher ended up being fine it was a different plumbing issue. Jason could have just left as there was nothing else he could do however he took the time to check the dishwasher
Rick Gaan
Rick Gaan
Aug 13, 2019
Report
They quote you one price then a magicly a new much higher price is charged when they arrive. TOTAL RIP OFF COMPANY
Days With The D.
Days With The D.
Apr 05, 2019
Report
It has been a while since I use their repair service and they had saved me my money again. They fixed my fridge because my previous tenant broke my ice maker caused the sensor for fridge and freezer temperature adjustment stopped working. He told me that it is a best change the ice maker first because with his experience, the board doesn't function correctly might be cause by the ice maker failure, since this ice maker broke in half by my tenant already.
I have to admit, at first I was a little concerned that he may be wrong because previous tech from another company that hired by my tenant
Van Chu
Van Chu
Oct 14, 2018
Report
This company is extremely UNRELIABLE .
THEY WASTE YOUR TIME. KEEP YOU WAITING AND NEVER FIX THE PROBLEMS
Most of the time no one pickup the phone.
My refrigerator is broken. 1st guy came and diagnosed the fan is broken so we have to wait for them to order part, which take them 3 weeks. Then they came and fix the fan but the refrigerator stil not make any cold air. We call again. 2nd guy came and said it the vent so they need to order the new vent system. They let us wait 2 weeks again. Then we call they said the part is on the way and would be there at Wednesday. We call again on Wednesday they
Helen M.
Helen M.
Mar 29, 2018
Report
Appliance Tech Now is listed as an authorized Speed Queen repair service. My experience with them was horrible. The tech they send out flat out lied to me. He told me that filters were different fineness so they would catch different sized particles. The filters are the exact same. Then he 'repaired' the washer to stop it from flashing the ER NF code.

The washer began flashing the code on the first load I did after he left. I called the office again. Tracy told me she would have to speak with the tech to see if he would approve her making another appointment.(So the washer isn&apos
Chris Speer
Chris Speer
Jul 17, 2017
Report
Horrible customer service really hard to understand doesn't even deserve 1 star don't know how they can diagnose something without taking a close look at the appliance what they did and charged for I could do myself didn't take apart to inspect the appliance also asked for a manager to call back but that never happened and when I called asking for the manager supposedly they were "busy" which is hard to believe
Lana S.
Lana S.
Jun 27, 2015
Report
4th visit by the same incompetent buffoon.
Apparently they gave him the wrong part again. Never again.
Daniel Sicotte
Daniel Sicotte
Aug 16, 2014
Report
I am a die-hard customer of Appliance Tech Now, so far they have successfully fixed many appliances at my home and rental property. Such as replacing refrigerator door seal, reversed fridge doors, repaired 220v Electric Stove/Oven, repaired washing machine, repaired gas dryer, repaired dishwasher and ordered all missing parts, replaced on/off knob for one burner on Electric Stove, etc.
I had water leaking out from the freezer side of my refrigerator on and off for a few months now. So it was time to get this fixed. So of course I called the place that has never let me down ---- Appliance Tech