Knowing taxi etiquette can go a long way towards making your taxi ride more enjoyable, not only for yourself but also your driver and any other people who may be trying to hail a taxi as well. Whether you are ordering a taxi ride to/from airport, a fleet of taxis for a company event or a someone who may be blind or disabled, here are some tips for enjoying safe and affordable taxicab service.
First of all, if a taxi driver is running a meter make sure it is set properly and does not have fees registering on it before it is turned on. Otherwise, make sure that price of your trip is negotiated in full with the driver before you set out. You should also negotiate flat fees in the case when if you hire an airport taxi service.
First of all, if a taxi driver is running a meter make sure it is set properly and does not have fees registering on it before it is turned on. Otherwise, make sure that price of your trip is negotiated in full with the driver before you set out. You should also negotiate flat fees in the case when if you hire an airport taxi service.
Services
Alliance Cab Company in Walnut Creek was established in 2012 with a goal of becoming the most professional, clean and comfortable transportation in Walnut Creek. The difference is tangible from the moment you step into our clean and beautiful Lincoln Town Cars until the moment you are delivered punctually to your destination.
Reviews (25)
Mary Ann M.
Jun 17, 2021
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My husband and I needed transportation to a medical appointment from Rossmoor to Concord. A few days prior to the appointment, I called
Alliance Cab to find out if we could use their service. The individual to whom I spoke told me to call the night before the appointment to schedule as their mornings were generally busy. I called as directed and was told to call the taxi driver himself. I did, left a message and never received a call back. I had indicated in my message that this was a medical appointment and was very important. Very disappointing.
Alliance Cab to find out if we could use their service. The individual to whom I spoke told me to call the night before the appointment to schedule as their mornings were generally busy. I called as directed and was told to call the taxi driver himself. I did, left a message and never received a call back. I had indicated in my message that this was a medical appointment and was very important. Very disappointing.
Jones Katherine
Apr 26, 2021
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When my driver pulled up to pick me up...there was no big taxi sign on the car, he was very polite, quite the gentleman. Beautiful engaging conversation during my ride home. Simply. Alliance Cab. 5 star my a** . A billion. Uber. Better look out. I think I found something I really like. Alliance Cab. Thank you.💪
Clara Zou
Jan 27, 2021
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Lorna Geldermann
Jan 22, 2020
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Arrived shortly after I called to schedule which was great, very timely. The driver was friendly, professional, very polite.... and interesting. We had
a good conversation on the way to my destination
which I enjoyed. I recommend this company without
hesitation and will definitely use them again. The car was clean in good shape and he was a safe driver!!!
a good conversation on the way to my destination
which I enjoyed. I recommend this company without
hesitation and will definitely use them again. The car was clean in good shape and he was a safe driver!!!
Megan Krause
Dec 27, 2018
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Courteous, punctual, personable, basically everything you want in a cab company. I would call out somebody specifically however I'm horrible with names. But every single driver would have to be listed that I have encountered thus far. I take a cab about three to four times a week and that's probably being modest. They are always ready, able, and on time. I can't tell you how refreshing it is after using places like Yellow Cab and others. Sorry to give you the thumbs down yellow but when you have competition like Alliance, stop complaining about why you don't get any fares and step it up.
Lisa F.
Oct 05, 2018
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I'm the daughter of a cab driver/dispatcher and so try to support cab companies whenever possible. I also don't usually write bad reviews but feel that people should be aware of the poor service. I booked the cab the day before we were leaving for New York. When it didn't show on time, I called the company and was told, "It's five minutes away." Five minutes later, still no cab. When I called again, I was told that the driver was across town and had mistaken the time by an hour. I made numerous calls, was told that the driver would be fired, and then that he was 2
Sarah Barker
Sep 30, 2018
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Juliet M.
Jun 15, 2018
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Elizabeth M.
Apr 19, 2018
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Very happy with this cab company. Today was my second time using them for travel to and from medical procedures for my spouse. I do not drive so they help me be the designated "driver" for his surgery visit. The ride was booked the day before and we slept well knowing we would have good taxi experiences like last time and we did.
All the drivers have been prompt, friendly people and their cars have been comfortable with soft seats and very clean. They use FasTrak transponders to go in the paid lane which got us to the destination quickly this morning and made the ride cost less due to
All the drivers have been prompt, friendly people and their cars have been comfortable with soft seats and very clean. They use FasTrak transponders to go in the paid lane which got us to the destination quickly this morning and made the ride cost less due to
David H.
Mar 14, 2018
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Update to specifically address the comment on 22 March by Alliance Cab. I called Alliance Cab (using the phone number on their Yelp page.) They answered the phone and introduced themselves as Alliance Cab. The cab that arrived did not have an Alliance logo on the side, however. This review is not for another company.
The car that arrived to pick me up didn't have an Alliance logo, which threw me off at first. It was raining heavily the day I used Alliance and I had to ask the driver to run the window defogger because the windshield had a visible space smaller than two dollar bills (the rest
The car that arrived to pick me up didn't have an Alliance logo, which threw me off at first. It was raining heavily the day I used Alliance and I had to ask the driver to run the window defogger because the windshield had a visible space smaller than two dollar bills (the rest
R. T.
Nov 16, 2017
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This was my first time using Alliance Cab. Everything went picture perfect. When I called the company to reserve a cab for the next day, my call was answered immediately (and not put on hold), and it was easy to make the reservation.
The cab was there 1 minute early. The driver was polite and helped with baggage in and out of the cab. The cab was spacious and clean. The driver drove safely.
When I called to make the reservation, they said that they will contract out if necessary, or something like that. The cab that picked me up had a different company's name on the side (I don't recall
The cab was there 1 minute early. The driver was polite and helped with baggage in and out of the cab. The cab was spacious and clean. The driver drove safely.
When I called to make the reservation, they said that they will contract out if necessary, or something like that. The cab that picked me up had a different company's name on the side (I don't recall
Katherine Dever
Nov 15, 2017
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Steve Sanchez
Aug 21, 2017
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Donna F.
Jul 13, 2017
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Janet M.
Mar 21, 2017
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Rin A.
Nov 21, 2016
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J. W.
Nov 19, 2016
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Caitlin S.
Nov 11, 2016
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I made a yelp account to leave this review. I scheduled a cab to BART early in the morning. I scheduled the cab the day prior. I called when he was 5 minutes late. He had forgotten. He said I'll be there in 10 minutes. 5 minutes later he called and asked for the address and said some choice words and said that I'll need to call someone else. He said my next ride is free but I don't think I'll be relying on this company again. Hoping I don't miss my flight.
Diana W.
May 03, 2016
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Tim L.
Apr 13, 2016
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After checking Yelp for a good local cab company I went with Alliance. I needed transport to a surgical center. Talk about stellar service. Professional. Courteous. Clean. And a Lincoln Town Car for a cab. My driver was personable and funny and provided a nice ride and a good rate to my destination. I will use him again if I need a cab out this way.
Anthony A.
Oct 14, 2015
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Vanessa R.
Sep 08, 2015
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Sonnia P.
May 11, 2015
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Lindsay C.
Jan 26, 2015
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Great choice! I'll totally use them again! I called several companies trying to get a decent pick up time. Not only were they the fastest, but they had the best customer service hands down. I don't take cabs often, cause its usually a creepy and horrible experience, but these guys were great! Clean, friendly, prompt, no cigarette smell... My new go to cab company!
Nicole S.
May 20, 2014
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We used Alliance Cab for a trip to SFO when we had to be there at 4:30 a.m. We've taken limos (when work paid :)), town cars and taxis before and I have to say, I really felt like this is the best service we've had! Brad was on time, courteous, did not complain about our mountain of luggage and the car was spotless, smelled nice and very comfy! Really, the car was as nice as a limo and did not really look like a taxi. I cannot believe that we can have this kind of a service for the price of a cab!
We recently hired Alliance again when our son's grad night dictated a 3:30 a.m.
We recently hired Alliance again when our son's grad night dictated a 3:30 a.m.
