Home Instead Senior Care
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Live Well with In-Home CareHome Instead offers personalized care services for those who choose to age happily at home. There are many reasons you may be seeking in-home care services. Age, illness, hospice support, transportation, and companionship are all important considerations when making the decision to stay in your home.

At Home Instead of [city, state], we understand the value of living in a place that's your own, whether it's for ten months or ten years. If you're looking for non-medical in-home care services for yourself or a loved one, we'll work with you to build a plan that fits around your family's needs. These foundational values are the bedrock of every relationship formed through Home Instead.
Reviews (10)
Patrick Lu
Patrick Lu
Oct 24, 2021
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Amazing customer service from Shannon and Johnny, thanks again for helping us out in our time of need. Our caretaker Mary was an amazing help and I cannot recommend Home Instead enough, they truly are the best at what they do.
Emma Narh
Emma Narh
Apr 17, 2021
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I have been a caregiver for Home Instead (Union City) for more than 5 years. Staff are very friendly and always work with your availability. This is the only Agency I have worked with who organizes family fun dates and Christmas giveaways. This Agency always makes sure caregivers are well equipped with supplies they need. I am proud to be a team member
Mala Arti
Mala Arti
Mar 26, 2021
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Have worked with this agency for past 7 years!
The staff are super friendly and work on your request in detail under the leadership of Shanon!
You guys rock Johnny, Agelina and Karen!!
L. D.
L. D.
Feb 09, 2021
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I was inquiring about the company as it’s not too far from my residence. Shannon, who I happen to speak with was very rude and unsympathetic to my questions about what separates Home Instead from the rest of senior cares. If I want to consider a care center, I would need to know what are the appropriate steps they will take to ensure my parents are safe and well taken care of. Home Instead is definitely a company I will not consider for any senior.
Zhen Zhou
Zhen Zhou
Jun 16, 2019
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We inquired their service (Union City) recently. The folks worked there were really professional and compassionate. The owner showed us that the company is licensed through department of social service for caregiving. All caregivers are employees and background checked with fingerprints (Lifescan) . There are strong processes and check points to ensure customized care are implemented properly. I was very impressed. They will be our first choice when we are ready to use home based senior service.
Peter Lake
Peter Lake
Dec 31, 2018
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I would highly recommend Home Instead Senior Care (Union City). We were in need of in-home care for my 88 year-old father who is in the beginning stages of dementia. We’ve had experience with other caregiving businesses and, comparatively, the Home Instead owner, Shannon, and her staff were very well qualified to answer all our questions, put our minds at ease, and have the patience to help us work through some unique situations. Shannon is such a caring person who has the ability to get a good read of the situation and then gently make suggestions to those who may not be ready to make changes
Joseph G.
Joseph G.
Sep 18, 2018
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The team at the Fremont area Home Instead were a great help during a trying time.
I needed to find good in-home care for my mother on very short notice. I looked at the various alternatives in our area and chose Home Instead. I am very glad I did.
Shannon is an amazing combination of compassion, professionalism, and energy. She came by our home within hours, did a detailed assessment of our situation, and provided us a comforting caregiver by early evening.
Shannon was poised, prepared, and empathetic during the assessment and beyond. She has a system in place that appears to cover everything
Ann Chavez
Ann Chavez
Jan 17, 2018
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I had the pleasure of working with Shannon and experiencing the services of Home Instead for our seniors. Shannon's work ethic is next to none and operates her business at a very high standard. She is very proactive in anticipating the needs of her clients and have always worked very closely and in partnership with the families. I always recommend Home Instead to families needing in-home care and support. Shannon is definitely a strong advocate for seniors. Kudos to her and her team.
Bob
Bob
Oct 02, 2017
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Shannon Chan is the president and owner of Home Instead Senior Care. I hope you never have to use it.
But if you do, use no other service. I am 86 years old and require senior care. Shannon has provided me with a guardian angel who is highly talented and responsive to my every need. She is available for as little as 4 hours a day, or as many as 24 hours a day. She is an excellent driver and has helped me with my grocery shopping. I do not believe I can bathe without her assistance. She provides minor first aid and daily encouragement. The rates are reasonable.
I would be pleased to recommend
Barbara Stocker
Barbara Stocker
Jun 08, 2017
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I have used Home Instead for the past 18 months to help my parents stay safe and healthy in their home. The caregivers sent by Home Instead have been compassionate and well trained. They truly love their geriatric patients. Caregivers are matched by their personality and level of care needed. My father has had two strokes. During his second stroke his caregiver immediately noticed the signs and called 911. Because of her quick action my dad has make a complete recovery. Shannon Chan is the owner and she monitors each patient frequently to insure quality care. She is available by phone or email