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U. S. Craftmaster Water Heaters are some of the most energy-efficient water heaters on the market. Maximum efficiency plus maximum hot water equals maximum savings! U. S. Craftmaster offers ENERGY STAR certified products that will lower your energy bills and qualify you for money-saving rebates! U. S. Craftmaster Electric Water Heaters offer excellent energy savings while delivering maximum hot water.
Reviews (7)
Samuel Osborn
Samuel Osborn
Jan 18, 2022
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Is it the brain go out within a year to control gas valve in the pilot the pilot can get to where they won't stay functioning and all they want to replace the pilot but they expect people to wait a week to get the part back this in my opinion is totally wrong and since they know the brain is going to be the problem or the gas control valve then they need to make sure that that is on hand at their dealership
Shawn Grass
Shawn Grass
Dec 19, 2021
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Well I've had issues with the new heater and within a few days I've had to replace both heating elements and for the last 3 weeks I've had to hit the reset button die to kick off. Both times I've called the company and was taken care of with new parts. If something happens again I will expect a new replacement
Sam Green
Sam Green
Apr 04, 2021
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They had the part we needed on hand and shipped it to us in 36 hours. How could one not be happy???
Edward Eric Shisler
Edward Eric Shisler
Aug 17, 2020
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Left on hold for over 28 minutes with classical music playing. A person never picked up. Needed to find out if water heater I was working on was under warranty. Lousy service!!!
Kari Anderson
Kari Anderson
Dec 20, 2019
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Atrocious customer service. Karen in technical support is terribly rude and the most unhelpful woman I have ever encountered in my years in the hardware business.
Lev Dzyuba
Lev Dzyuba
Jun 13, 2019
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Rudest customer service i have ran into in a while. I have called to get a part, already have part #. The lady wanted serial number, model number and other information that is completely irrelevant to my inquiry. Refused to help me without me giving that information. Appears to me just a button pusher who is not able to think outside the box.
Fallon English
Fallon English
Sep 20, 2018
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We had a US Craftmaster water heater in our house that was warrantied for 6 years. It was installed in 2003 and we are just now replacing it 15 years later. We never had any problems until we replaced it. Great quality product.