Sew Smart of Wausau/Rhinelander has been serving our sewing communities for over 15 years. Both locations offer a wide range of project samples to inspire your creativity, classes to teach you the tricks on how to make them most successfully, and high quality merchandise to ensure your appreciation of the final product.
We are central Wisconsin's largest creative sewing center and the preferred destination of many sewists of all skill levels. We're committed to continuing education of all our staff to ensure that the products and services we provide are the finest the industry has to offer. Our knowledgeable, well-trained staff specializes in personalized service, whether they're helping you select fabrics or a new machine.
We are central Wisconsin's largest creative sewing center and the preferred destination of many sewists of all skill levels. We're committed to continuing education of all our staff to ensure that the products and services we provide are the finest the industry has to offer. Our knowledgeable, well-trained staff specializes in personalized service, whether they're helping you select fabrics or a new machine.
Services
Baby Lock has been a leader in the sewing industry for over 40 years. Today, the company offers a full line of products that enhances the love of sewing, including technically advanced sewing, quilting and embroidery machines, sergers, accessories and industry-leading Gold Standard service and support.
Reviews (10)
Chris R.
May 02, 2021
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Alora Quirijnen
Apr 19, 2021
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Unfriendly and condescending store clerk. Took out my debit card to pay, was met with a snotty “Oh, you don’t have cash?”. She then proceeded to literally give me a mini lecture on how small businesses suffer when you don’t pay cash, in the most passive-aggressive manner. Great fabric selection, will never go back.
Jody Gehrke
Jan 15, 2021
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All I can say is nothing but Great things about Mary and her employees! Any time I need help with my machine they are there! I even had an issue with my long arm and because I live near the store Mary was so kind enough to come and help me at my home with it! Now that is service above and beyond! Always a smiling face there and the classes are awesome! The classes are what really fine tuned my skills! Thanks Mary Wilke for all you and your staff do!
Iz & Phil Phil
Nov 07, 2020
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Very unpleasant, unprofessional, mean, and degrading experience. Almost as if it's their goal to make you not come back!
On top of that, very pricey. I got my sewing machines tension fixed. (Easy job) I wasn't provided a quote, just told the price when they were done. It was almost $80 and my sewing machine can be bought new for $88 and shipped to me in 2 days. This simple repair/adjustment took them over 2 weeks to get finished. 🤣
Next time I think I'll skip the horrible experience and by a new machine.
- Update -
My wife took our sewing machine back in to ask for a refund due to the machine
On top of that, very pricey. I got my sewing machines tension fixed. (Easy job) I wasn't provided a quote, just told the price when they were done. It was almost $80 and my sewing machine can be bought new for $88 and shipped to me in 2 days. This simple repair/adjustment took them over 2 weeks to get finished. 🤣
Next time I think I'll skip the horrible experience and by a new machine.
- Update -
My wife took our sewing machine back in to ask for a refund due to the machine
Jt
Aug 22, 2020
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I purchased my Janome sewing machine at Sew Smart, the staff made sure all my questions were answered and offer complimentary lessons if needed.
Their service on machines is excellent and priced fairly. Mary, the owner, is wonderful to work with, she is honest and very knowledgeable, as is her staff.
Keep up the good work Sew Smart!!!!!!😘
Their service on machines is excellent and priced fairly. Mary, the owner, is wonderful to work with, she is honest and very knowledgeable, as is her staff.
Keep up the good work Sew Smart!!!!!!😘
Janet Klosinski
Jul 30, 2020
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Sew Smart is simply the BEST!!! Best staff, Best machines, Best accessories, Best Classes, Best Projects, Best Inspiration and Best Selection!!! Owner, Mary W., and her staff consistently provide outstanding service in all aspects of sewing; machine selection, machine maintenance and repair, machine accessories, fabrics, and a steady source of inspiration! I love the projects and classes offered. Each time I visit, there is something new to see. My picture features one of the awesome classes offered last year by Sew Smart. Lunchbox Quilts founder Angie Stevenson was in Wausau for a workshop. At
Debby Beachy
Jun 27, 2020
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I have bought 4 sewing machines over the years at Sew Smart I wouldn't think of going anywhere else. Mary and her team have great customer service skills, knowledge, and all a sewist would ever need or want when it comes to sewing machines, accessories, classes, and repair. I am a returning customer and so grateful to have such a store in the community of Wausau.
Linda Michalewicz
Nov 12, 2019
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Yvonne LaPorte
Jul 24, 2019
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I love this quilt shop. I can always count on them to help me with what ever sewing or quilting question I may have. Very friendly staff. Today I took my machine in to drop it off to be fixed. The stitches were not right.I was planning on leaving it but to my wonderful surprise they took a look at it, Mary saw the problem and fixed it right away for me. They definitely do what ever they can to make their customers happy.
Cheryl Tauferner
Oct 10, 2018
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Wonderful first time experience! I called yesterday about having routine maintenance done on a machine that I am gifting for Christmas. I believe I talked to Mary and she was so helpful. I brought the machine in today the 11th of December and told them I knew I was asking for a lot at this late date. I was told they would try but made no promises. Everyone was so pleasant. I went on my way and did other shopping in town. Just a bit over an hour later I received a call that the machine was done! I was told she saw that I wanted it for a gift for Christmas and she decided to see if she could do it
