High 5 Residential
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High 5 Residential
High 5 Residential focuses on the goal of "Creating Exceptional Living Experiences" at a local level. Property Management Services in Nashville TN. Shelley and her team have been a revelation for Starlight. She is extremely knowledgeable regarding Nashville and its various submarkets and provides excellent advice on potential acquisition opportunities.

High 5 is very strong operationally & they don't just talk the talk they deliver exceptional results. Shelley has been fantastic to work with on our Nashville multifamily projects. I have not met anyone who is more knowledgeable, more competent, better connected, or harder working than Shelley. I would strongly recommend her to anyone with a multi-family need in the greater Nashville area.
Services
After more than 25 years in leadership roles for several leading Property Management firms, Shelley James launched High 5 Realty Advisors in the fall of 2017 where she worked directly for apartment owners as an asset manager and advisor.

At the urging of several clients, Shelley and her husband/partner, Steve James expanded the company in March of 2018 to include property management services under the name High 5 Residential with a goal of "Creating Exceptional Living Experiences" at a local level.
Shelley is President and founder of High 5 Residential, LLC where she is actively leveraging her 25+years commercial real estate experience to assist clients to increase the value of their real estate investments. Prior to launching High 5, Shelley served as Senior Director of Real Estate for Greystar where she was responsible for leadership of portfolio operations in Tennessee, Alabama, and Kentucky.
Choosing an apartment home is an investment in a lifestyle and the comfort of community living. We understand this investment and want to ensure all our residents are satisfied with the decision to call a High 5 community home. Please ask us about our 30-day satisfaction guarantee. For your convenience, we offer flexible touring options.
Reviews (10)
Cara Kunz
Cara Kunz
Oct 30, 2021
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Positive: Professionalism
High 5 Residential is an amazing company to work for. I have been an employee for 2 years and I am truly happy with High 5. I highly recommend working for High 5 and living at a High 5 community.
Rita Baroni
Rita Baroni
Jun 04, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Everyone on staff is so friendly and helpful!
Emily Bender
Emily Bender
Jun 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Hands down the best management company I’ve ever worked with. With High5 being a small boutique management company, I feel valued and appreciated as an employee. The core values High5 process are in line with my personal core values and morals. So very thankful for my team and the superior management provided by Shelley James.
David Baroni
David Baroni
May 31, 2021
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Positive: Professionalism, Quality, Responsiveness
I have interacted with the management on many special events at the Paxton and am impressed with the friendly, helpful and efficient service.
The grounds and apartments are clean, well appointed and comfortable. High fives all around!
J. B.
J. B.
May 25, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
In the process of building a home after selling and the team at High 5 have made the transition a pleasant experience.
Bobbie Condlin
Bobbie Condlin
May 15, 2021
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This company is a very friendly, and focuses on its residents and employees. All the staff I have met have been noting but friendly and are warm and welcoming, it was my pleasure to be introduced to this company and there warm and welcoming staff.
Christopher Hill
Christopher Hill
May 04, 2021
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High 5 Residential is disgustingly unprofessional. I lived in Paxton CoolSprings and had major issues with the property management team constantly harassing me about my dog that was on my lease. I reached out to High 5 Residential and they refused to talk to me. Eventually the receptionist started recognizing my number on the caller ID and stopped answering my phone calls. Getting away from this property management company was a blessing. Don’t be fooled by their “luxury” properties, Paxton was beautiful but was poorly ran, poorly constructed, had constant pest issues and they did nothing
Roger Brotz
Roger Brotz
May 02, 2021
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I’ve lived in the Franklin area in a number of apartments over the past 8 years and have dealt with probably 5 different management companies in that time.  Many of them were non-responsive to both calls and emails.
High 5 is by far the best I've experienced. The on-site management and senior leadership team is incredible.  I see Shelley on the property often checking on things.  They are very responsive to calls and emails and are always welcoming when you walk in the office. I have a very good working relationship with them and know that their priorities are their residents. They take
Joshua Burton
Joshua Burton
Apr 13, 2021
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Critical: Quality
Just know if the property is ran by this company, the quality of the property will drastically drop. Ive lived in Copperfield in Smyrna, TN and Paxton in Franklin. Trash overflowing the dumpsters are a problem, dogs are a problem, lack of response from the team, lack of solutions from the team.
Tiffany Frost
Tiffany Frost
Nov 01, 2018
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Shelley is a great leader and goes above and beyond to help. I would highly recommend High 5. They truly care about their clients! Top Notch and very professional!