Forty years later, many of her original customers are still buying from Cascade Flooring America. Only now, Cascade's customers are not limited to flooring, they can also purchase slab countertops and Hunter Douglas window treatments, feeling confident that they will receive the same level of boutique service at value pricing that they've come to expect.
Cindy established the business with only a desk, five carpet sample books, and a crib for her toddler, Sunny. Cindy's determination to provide excellent customer service brought continued growth, and in 1988 Cascade moved to downtown Vancouver. Sunny grew up to become a respected and successful sales consultant and by going to job sites with installers, he learned the basics of installation, developing his vast knowledge of the business.
Cindy established the business with only a desk, five carpet sample books, and a crib for her toddler, Sunny. Cindy's determination to provide excellent customer service brought continued growth, and in 1988 Cascade moved to downtown Vancouver. Sunny grew up to become a respected and successful sales consultant and by going to job sites with installers, he learned the basics of installation, developing his vast knowledge of the business.
Services
Cascade Flooring America is a family owned company that has been serving Clark County; Portland, Oregon and locations further afield for more than 40 years. We specialize in selling and installing flooring, countertops and Hunter Douglas window treatments. Cascade Flooring America employees understand the meaning of customer service.
Cascade Flooring developed K & B division to offer our customers, cabinetry & renovation services. Cascade Flooring America's K & B division is here to help you with your kitchen and bath design from concept to completion. Utilizing the latest cabinet design software, we provide a customized plan to your needs at a price that fits your budget.
Let the Certified Flooring, Countertop, Window Treatment, Cabinet and Remodeling/Renovation Specialists at Cascade Flooring America help. We take the guess work out of your project and measure the surfaces for you. There are no surprises with our professional pre-measure. To get started, please complete the information below so that one of our specialists can contact you.
We asked our employees why they think customers keep returning year after year. Here is a summary of what they had to say: Customers come to Cascade Flooring America because we are a locally owned and operated store, offering competitive pricing, with great customer service and warranties. We're an honest company that goes out of the way to stand behind our products and installation.
Do you have a concern about any aspect of your project that we installed? Once the form is submitted with the details and the supporting photos or videos are attached, allow up to 7 days for management to review and forward to the appropriate party. It does take some time to arrive with a resolution in some matters so we will keep in contact with you throughout the investigation process.
Reviews (5)
Charles Grider
Dec 22, 2021
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John Hanley
Nov 26, 2021
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Stacy E.
Nov 17, 2020
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Wow what a fantastic experience! From Kevan in the showroom, helping us pick out exactly what we needed. Really doing an exceptional job with setting our expectations. To Rich who came to measure and explained not only what he was doing but why it mattered. To the installation crew, Gary, Jay and Alonso who were fast, efficient with great attention to detail. The new floor is gorgeous, and the customer service is second to none!
Sammi Itatani
Aug 04, 2020
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I wish I could give 10 Stars for the Cascade Flooring America team, everyone was beyond helpful and showed so much professionalism. Our flooring installation was delayed originally due to Covid but Jeff was right on it in getting us rescheduled as soon as we were able. Vladimir was our installer and he was one of the hardest workers I have ever seen! He demo’d and installed almost 800sqft of flooring by himself in just two days! Thank You Cascade Flooring for making our home look brand new!!
Douglas Wood
Aug 28, 2019
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