Heinens Fine Foods

Heinens’ deli restored my mom’s faith in humanity!
My mom had been treated really poorly at Zagaras so she went to Heinens instead and she came home glowing with a story about how the guy who helped her was SO kind and even double checked that the ham was sliced to the right thickness, and even helped her pick out the right cheese. I’m sure for him it was just another day on the job, but let it be known that these small interactions can make a whole person’s day! Thank you!

Kind of a strange layout for this store.
One entrance and exit, a little confusing locating your cart.
Very slow checkout. Plus you can't take your cart out into the parking lot. I would only come to this Heinen's if it is a emergency.

Love this store. I have never been to a Heinen before coming to this area and I have to day I am very impressed. I have been to other Heinen since and this one is my favorite. The employees are very knowledgeable about their products. And it almost seems like they have a passion for what they sell.
From what I have heard is the employees are well treated which is amazing and it definitely shows.
Very nice products and environment. This Heinen is now one of my top stops for my weekly groceries.

I really like Heinens. I normally shop in strongsville but went to this location because it was closer to my mom. The bakery, cooked shrimp and selections of cheeses is incredible.

Usually pretty crowded. But nice. I get my lunch from here some times. Recently I got my pumpkin for my porch. It's December and it's STILL whole!

Heinen's is darn proud of the fact that its downtown flagship store - located inside what appears to be an ornate former bank building and rotunda - is the only supermarket ranked as a top-10 destination in a major American city. Justifiably so if you take the time to visit.

As Lauren K. mentions, this Yelp listing isn't a duplicate for the main supermarket - instead, it's one for the wine and beer bar upstairs. Yes, sort of like wine and beer bars you might have seen at Whole Foods outlets all across the country, but with a tall, handsome staffer/bartender when I stopped by, self

This was originally the home of the Cleveland trust company. The three-story rotunda is topped with a Tiffany stainglass dome. Marketis beautiful, prices are fair. We purchased food that we enjoyed in the rotunda. There is wine & beer on the2nd floor balcony.

Higher end supermarket. Not as expensive as Whole Foods but more expensive than Trader Joe's. Good selection of products, nice and polite employees, pleasant cashiers. They load your groceries for you, if desired. (No tipping necessary) The parking lot is always clean and clear of shopping carts.

I typically just shop here for the Heinen's specific products like prepared foods and bakery and it never disappoints. Today I purchased some white and black cookies for a cookout and some tea and they were delicious as always. The gentleman, Abrahm, working the register was polite and efficient. Yet another great trip.

I always have a pleasant experience here. The staff is very friendly. The produce is always fresh. The meat and fish departments always have wonderful selections. Everything from the curbside service to the specially crafted selections in the "hot foods department" is wonderful! My only complaint is that the flowers always seem to be wilting.

I love Heinen's! It's a foodies' paradise! They always have everything I need. Produce fresh. Great deli items. Absolutely Beautiful fresh flowers for sale. Best customer service. No complaints...❤

This Yelp listing is the for the coffee shop inside the Heinens, not the grocery store as a whole, so that is what I am reviewing. I live across the street and come here often. They have a loyalty system so that you can get every 10th drink free (and with no size/extras restrictions so you can make that 10th drink very big and full of syrup and toppings if you want!).

In my humble opinion, the best place to get coffee in downtown Cleveland. Almost hands down. The coffee and espresso always wake me up and give me a lot of energy, and are never bitter, which I could sadly say about some other shops

This Yelp listing is for the espresso bar so that's what I am reviewing here. Lots of coffee and espresso choices, a few fresh bagel and muffin choices, and a refrigerated case with lots of cold drinks and breakfast sandwiches and breakfast burritos that they can warm up on their toaster press. My breakfast burrito came out really good and didnt taste like a wrapped sandwich from a refrigerated case.

I ordered a Cafe Americano with breakfast and it was excellent.

They open at 8 when the rest of the complex opens at 9.

W O W. This is the only time I think I've EVER wanted to give a place SIX stars. The rotunda of this grocery store is absolutely breathtaking. Heinen's manages to provide an urban food outlet while saving a historic landmark and still not charging astronomical prices. I paid about what I would anywhere. Come here. Even if you don't need food. Even if you aren't hungry. Even if it's the only thing you see in Cleveland! I stayed right across the street at the Kimpton Schofield (another beautiful and historic flagship property). Cleveland is doing it right! I can only hope

My friend suggested visiting this place for lunch. He was sure I would love it. Boy, was he wrong. I must be the Grinch of Grocery Stores. I just wasn't that impressed. It's a Grocery store in a fancy old building. That part is cool, but I found the store itself hard to get around and it was hard to find things. We never did find the elevator to the 2nd level.

The Deli/Prepped food area is huge, but the process to select/buy things is confusing at best and there is absolutely no logical traffic flow. If the food was amazing

I love this Heinen's location! Such a fun spot to go downtown. The historical bank that it's located in is just beautiful.

Best part of the store is the upper rotunda (where the wine is!!!) They have a great wine selection and I love the tasting aspect. We have a "wine card" that we load money on to try wine. So much fun!

This place is amazing. It was recommended to us when we were trying to find a store with beer choices available by the single can. Something hard to find it appears in Cleveland. So glad we decided to drop in.

First off, it's beautiful in here! The lower level has Prepared Food, Desserts, Sushi, a Deli, Fresh fish station and more. There is also the traditional grocery store isles. Need more? .... Head to the the upper level. It blew me away as did the Self-Serve wine stations which I have never seen before! You also have the ability to sit and have wine or beer by the glass. It is a bit

I just loved this grocery store so much do that I stopped in twice during my stay in Cleveland. The setting is gorgeous with the round rotunda and colourful products and fresh food displayed around.
I really enjoyed the coconut macaroons and salad bar and later stopped in for a quick bite of $5 sushi trays on Wednesday.
This place really reminded my of Sebastian's market in my old city of London Ontario. It is s great modern use of the old classic building. I really hope Cleveland can do similar things with other downtown architectural gems that make the city beautiful.

Probably one of the best places to bring a casual date. You can do a stop and shop and peruse the aisles together and get a glimpse of what your life together could possibly be. Honey, will it be whole milk, two percent, or soy? Will it be grass fed cage free or an 18 count for two bucks?? You can learn if your potential pair is any good at picking produce, if they share your covetous snack preferences, and how much they're willing to spend on steak. Buttery grass fed Angus Ribeye Cap. Stop. Juicy, Marbled Wagyu ANYTHING. (They don't sell wagyu here...just saying you can get into this

I have been a fan of Heinen's Grocery Store since I was a toddler visiting the University Heights location with my mom. I know it was always good for at least a sample of fresh squeezed orange juice, and probably some form of treat from the cashier.

Fast forward to today and I am able to experience the grocer in a whole new way working downtown. It's convenient to be able to grab groceries to take home, or to stop for lunch, enjoying the many prepared food options - all done fantastically!

My only complaint would be, with lines forming in multiple areas of the store it is hard to navigate

Picturesque local owned whole food which has tons of cooked and raw food at high price points. Awesome environment, 1 bathroom without stalls.
Poke was mediocre about on par with most grocery restaurants.

You have to microwave any cooked foods which completely ruined the taste for my purchase.

Not like Harrods food mall which it's trying to be.
Nor does the cooked food quality like Whole Foods in California.

Incredible old bank now grocery store though.

SO much more than just a grocery store!

Heinen's is a local chain of family owned grocery stores stretching from Ohio to Illinois but this location place is super unique.

This location sits in the historic Cleveland Trust Company building that dates back to 1908. It has stunning architectural details featuring a rotunda with a stained glass dome. I never would have had the concept of restoring this building and using it for this purpose but it was genius.

On the first floor under the rotunda is casual dining for their cafe' that features salad bars, a deli, grill, sushi, and a bakery

This Heinen's was my go to lunch spot when I was working downtown this summer! The rotunda is filled with different options for a quick meal. Every time I stepped inside, I was overwhelmed with all the choices I had. You basically can't go wrong, but I was a big fan of the seaweed salad and a wrap from the pre-prepared section! It hit the spot when it was 90 degrees outside.

Aside from the fast casual dining they offer, there's a deli counter, a bakery and a full grocery store. There was a pretty considerable selection.

Beside the stained-glass ceiling, my favorite part of this

Well this is probably the prettiest grocery store in America. Situated in an old bank building and chock full of gourmet fare. You will find deli counters and the salad bar under the rotunda. There is a wine bar on the second floor. The food is delicious and the staff super friendly. Even if you buy nothing its totally worth visiting here just to see the architecture. Highly recommend.

All we kept saying while visiting Heinen's was "why doesn't our city have one of these???"

So much more than a fancy grocery store, Heinen's offers a food court style place to grab lunch on the first floor (choose from sandwiches, prepared foods, sushi, poke, rice bowls, salad and soup, and a bakery) along with the coolest little self serve wine bar and store on the second floor.

My husband got a Korean pork wrap while my friend and I grabbed some sushi and we headed upstairs to get ourselves one of those awesome wine cards we'd read about. After putting $20 on

I like the grocery store itself. I find the selection of goods to be just what I need, plus a selection of premium or specialty items to try out. The seafood always looks good as well.

This is much more than a grocery store though. It is a nice central location to get lunch, coffee, happy hour ($1 off balcony food & beer M-F 4p-6p+) or go before seeing a show at Playhouse.

From the balcony food menu I enjoy the selection on the charcuterie board. The Naan Flat Bread is also very good - really more substantial than a flatbread. The Burrata Primavera...while the salad was a big bland, the

Two words: WINE CARD. Do yourself a favor and check out the second floor of Heinen's to stumble into the best self-serve WineStations you'll ever see. With glasses ranging from $1-$16, you can try a sip (or a giant glass!) of any wine that floats your boat. If you're like me, and are hesitant to splurge on new, fancy wines you haven't tried-- here's your chance to preview!

Since I always see others wondering how this works, here we go:
1. Sign up for a free, non-expirable wine card at the upstairs station. Pre-load any amount.
2. Peruse any of the 4+ stations to find just

Well, this is the best grocery store I've ever been in. Taste, quality, fresh food, and great customer service. Heinen's has it all. I've stopped in twice so far and I plan to stop in many more times.

I ordered a chicken bowl with veggies and rice and it was just as good as Chipotle, if not better. I really liked it. To top it off, the bowl cost less than $7! Can't wait to try another bowl.

The venue is gorgeous. I love the idea of converting a historic, circular bank into a grocery store. Who would have thought?

Love it! Must see!