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When it comes to tankless water heaters, it is imperative that all potential customers understand the ins and outs before they take the plunge. Let's face it, tankless water heaters are NOT a "one-size-fits-all" solution and a myriad of considerations need to be taken into account before you spend your hard earned money on a fix that causes more problems than it solves.

There is a questions and answers section at the bottom of every single heater on our website and we have dedicated staff answering online inquiries. We've also compiled an educational series called "Tankless 101," that dives a little deeper into tankless water heater technology. We cover topics like "what tankless water heaters are, " "how tankless works, " and "whether or not it'll work for you, " to name a few.
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Provide our customers with the facts about tankless water heater technology so that you can make an educated decision about one of the smallest, "LARGE" appliances you will ever buy for your home. At Tank The Tank we don't have just a staff, we have an expert team of dedicated people that are prepared and excited to answer all of your questions about tankless water heaters.
Tankless Water Heaters must be installed by a licenced professional who has obtained the appropriate permit[s] from your local municipality to insure code compliance. You, the buyer, must do your due diligence prior to making a purchase. Check with a licensed electrician to conduct a load calculation first.
There is at least one thing we know for a fact. The word "tankless" is not in the dictionary! It has however, over the years, become a term that is well known in the industry. In fact, according to several trending sources, the word "tankless" is one that actually registers on their scale of trackable search terms, which is no easy feat.
Adjusting the temperature on a Titan water heater is simple, however, there is one very important thing that you need to do first. The red and blue buttons on the front of a Titan water heater only respond if the heater's flow switch is active. In order for that to be true, water has to be flowing through it.
Reviews (9)
Gustavo Heras
Gustavo Heras
Jan 03, 2022
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My water heater went out late in the night, I called and left a voice mail and 15 mins later received a call back from one of the most knowledgeable and respectful business owner I have ever had the pleasure of speaking to.
Chuck kept it real with me and through the phone, was able to guide me step by step on fixing the issue and get my water heater running again!
Thank you, Chuck! I will be recommending your business.
Jafet Cordeiro
Jafet Cordeiro
Dec 08, 2021
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Had a problem after post installation and unit wouldn’t work. It was 11:30 pm and I noticed on the installation manuals a phone number accepting call until midnight. I called right away and I got a response immediately. Was not expecting it at all. My problem was resolved which was most important. I highly recommend tankthetank team for their professionalism and prompt response.
Don
Don
Nov 27, 2021
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Excellent customer service! I have been using tankless Water heaters for about 12 years. When I have a problem, these guys always get me in and out super fast and are extremely knowledgeable. I highly recommend this company. They are very fair and affordable. They showed me what was wrong and helped me to make the best decision for repair / replacement.
Victor Bencomo
Victor Bencomo
Oct 24, 2021
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Called for support thinking there was an issue with my heater and spoke with Chuck. He was Awesome! He took the time to troubleshoot over the phone and he determined the issue was not related to the heater and that it was related to home plumbing. He was 100% right! Thanks Chuck!
Kristy Fernandez
Kristy Fernandez
Oct 20, 2021
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I came to this place recommended and it was a great experience. They are honest ,straight forward which you don’t find anymore. I was in and out in less than an hour. Definitely look for them for all your water tankless heaters.
Nani Santana
Nani Santana
Aug 02, 2021
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I came here on friends recommendation. Chuck the owner treats everyone like family. Really knows his stuff. Prices are execrllent and received a free kit with my Titan heater. Don’t waste your time going elsewhere. Thank you guys at tank the tank :)
David Butler
David Butler
Jul 20, 2021
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What a great company to buy a tankless hot water heater. First off I called the owner who answers his phone. I bought the wrong tankless hot water heater. I called Chuck and he has a great knowledge in electrical and told me that I had the wrong item. He then set me up with the right product and walked me through how to set his product up without using an electrician because of his knowledge in not only selling the product but to install it. No other company I have been associated with goes out of his or her way to take care of the customer. I can't say enough about this company and the owner.
Tina Romano
Tina Romano
Jun 01, 2021
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My name is Tina Lisa Romano Pompano beach Florida. I purchased a Stiebel Eltron Tempra 20 Trend from Tankthetank and I personally met the Owner Chuck! A great GENTLEMAN and I received great service and guidance from the owner when my husband was busy installing the unit. I would recommend anyone to go to that business if you need purchasing a tankless water heater! The Siebel Eltron tankless water heaters can be compared like the Porsche BEST OF CARS, SAME LIKE these GERMAN MADE TANKLESS HEATERS, BEST OF HEATERS!!! BEST ENGINEERING!
SEE PICTURE ADDED!!
Alan Lopez
Alan Lopez
Aug 03, 2020
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Great Customer service, best prices and extremely helpful with post purchase questions I had. My water heater broke and I needed a replacement ASAP. Chuck explained my various options and had a replacement for me in no time.