Hi-Tech Import
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Hi-Tech Import
Owning a European car is both an investment and a status symbol. Drivers want to protect their investment the best way possible and take pride in owning a well maintained European car that is sure to turn heads. With the added features of a European car also comes a longer list of maintenance items that need to be followed in order to preserve the driving experience you cherish.

At Hi-Tech Import Automotive, we understand that quality of service is just as important as the services themselves. With over 50 years of experience working with European vehicles, we have proudly become the Downers Grove area's go-to shop for all services & repairs. At Hi-Tech Import Automotive, our certified mechanics have decades of experience working with European vehicles.
Services
Since 1990, Hi-Tech Import car repair and service has provided Guaranteed Superior Service for European and Asian vehicles for any inspections, repairs, or preventative maintenance services that you need! We are a family-owned and operated business and we take great personal pride in servicing and meeting all of your automotive needs.
We service all imported car models Mercedes Benz BMW Audi Volkswagen Volvo Jaguar Toyota Lexus Acura Infiniti Porsche. Hi-Tech Import Auto Service is Downer Grove's neighborhood auto repair and service center. At Hi-Tech Import we treat your car like a member of the family. You depend on your car, so don't let just any mechanic put repair or service it.
Each summer, car owners turn on their A/C units only to find them blowing hot air. High-end import vehicles, known as some of the best quality manufacturers in the world, will experience A/C issues from time to time as with any other brand. Keeping your A/C healthy and lasting for years is essential not to find yourself driving in a car during hot weather.
The best safety feature on the vehicle you own is not an airbag or collapse zones built into the car. These are important, but if you can stop the vehicle when needed, these features aren't necessary to protect you from a collision since it won't happen. Brakes are critical to your safety. They are one of the automobile's oldest and most essential safety features.
Quality import vehicles from Europe and around the world have a legacy of design that includes state-of-the-art technology. Advancements and innovations in technology have helped brands outpace their competitors for years. One of these advances in technology is the advent of diagnostic systems built into these cars to make troubleshooting issues much easier.
Reviews (22)
Andrew D.
Andrew D.
Dec 08, 2021
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Hi-Tech is amazing, my trusted advisor for my family's vehicles for years. I am sharing this review now because I am celebrating going over 250,000 miles in my car (Mercedes S63 AMG) which I bought with 50,000 miles. Hi-Tech, Matt and the team have provided amazing service over the years with honest advice, cost effective excellent service, and insights that have helped me get to this amazing milestone. I have brought them my family's other vehicles also, with similar strong results. Thank you Hi-Tech!
Alt
Alt
Nov 27, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Called in and dropped my car off for a lot of work got it back the next day running better then it ever has all and all one of the best shops around for German cars!
Tim Lockerby
Tim Lockerby
Nov 26, 2021
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Brought my BMW here for a basic service / oil change and any other issues they would find during the service interval. They performed the oil change, rear brake replacement, some other fluid changes, and other BMW recommended services in a timely manner and at a great pricing point. Picked up my car much cleaner than the way I left it and most importantly in perfect mechanical order. And lastly - very friendly staff.
Leslie Westergren
Leslie Westergren
Oct 29, 2021
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Positive: Professionalism, Punctuality, Quality
I have the utmost greatest respect for Hi-Tech Import. Currently they are the only ones I take our 1987 Saab to for servicing. Mechanics are tops in their field. When our sweet ride is happy, we are happy. Thank you Hi-Tech Import!
Mary Jo Keenan
Mary Jo Keenan
Aug 01, 2021
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Matt here was understanding, took time out to explain the situation of car, he looked into problem and gave me Direction to where to take the car for future repair because was covered under extended warranty . It was nice to be able to go to a place and feel welcomed, people were friendly and Matt took time out and explain things to me, I would highly recommend Hi-tech Import and I will go back in the future. Thank you to Matt and his team!
Kevin S.
Kevin S.
Jun 20, 2021
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Check-in 6.28.2021
I still bring my car to Hi-Tech Import for routine items such as oil changes and check engine lights. No matter how busy, Matt always takes the time to talk to me, address my concerns and, if needed, connect the computer to my car and suggest a recommended repair. Sometimes, this just means resetting the warning light to see if it was a one-off glitch or an actual problem with the car. This level of service is greatly appreciated and not always easy to find. Thanks, Matt
I took my car in for service and received a desperately high quote from the Downers Grove dealership. Finding
Johnny S.
Johnny S.
Jun 16, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Took my wife’s Audi to another shop was told the compressor needed to be replaced. Called Hi Tech Import for a 2nd opinion and wasn’t a compressor issue just low on Freon. Honest, clean, trustworthy, and great work all around!
Services: A/c installation & repair, Air conditioning
Heather Hughes
Heather Hughes
May 31, 2021
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Took my car to Audi of Westmont for a repair and they gave me a price for a thermostat only, even though when I looked closely at the mechanic notes he recommended a water pump too which was not included in the cost. Typical bait and switch from a dealer. I called Hi Tech, he told me it was a connected unit and gave me an estimate that was way less than Audi and included the water pump. Great service, honest, straightforward communication, and a job well done! I have recommended to everyone I know, and will continue to take my car there for any repairs. You will not be disappointed!
Bradley Chatman
Bradley Chatman
Apr 30, 2021
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Very satisfied! I ran into a check engine light on my 06 Tacoma while I was preparing for a long road trip. They were able to get me in fairly last minute (Talked to Matt 4 business days before the trip, brought it in 2 before), addressed the CEL and some other stuff, and I was out the door just in time! Would definitely recommend and will definitely be coming back with other cars.
Ethan Meier
Ethan Meier
Feb 10, 2021
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Positive: Professionalism, Punctuality, Quality, Value
I took my BMW here for the first time today, and I am nothing short of impressed with the quality of work and professionalism of this shop. They were able to get me and complete the work the same day, seems like they have a great team. I will be taking my car back for any future work. I would recommend this shop to anyone.
Kevin S.
Kevin S.
Aug 10, 2020
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I took my car in for service and received a desperately high quote from the Downers Grove dealership. Finding that quote unacceptable, I decided to speak with Matt at Hi-Tech Imports. To keep it short, Matt completed the same repairs at 1/10th the dealership estimate. Having this firsthand experience, I can honestly say Matt treats his customers properly and is an honest businessperson that can be trusted to repair your vehicle. Not only was my VW GTI put into fine working condition but, Matt also saved me a bundle of money compared to the dealership. Thanks, Matt!!!
Marija K.
Marija K.
Jun 20, 2020
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With a newer BMW other shops would always upcharge me yet whenever I come here they respect my vehicle and never charge me more than needed. Such a great place, I recommend it to everyone I know!
Raimundas A.
Raimundas A.
Jan 13, 2020
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Have only used them once so far, but will be back. Fixed my problem, showed me the parts that had needed replacing, and offered advice on a few other matters for the future. Cost was reasonable and I liked the owner and the one mechanic he had working at the time. Will return there for service, happy with result.
Ferdi D.
Ferdi D.
Jul 02, 2018
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This is the third service I have had from Hi-Tech Import. I will be returning for the fantastic service. This is the only mechanic shop that has been honest with me from the get-to, and handled things in a timely fashion. Highly recommended.
Andi G.
Andi G.
May 02, 2018
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Sooo I'm a infinity girl and always went to infinity with work to both of my trucks , then a good friend recommended HI-tech, prices were so reasonable and everything was explained well and I'm very satisfied with the work and the friendly staff. Had some bigger work done but I'll even go for an oil change here .
Jonathan M.
Jonathan M.
Feb 10, 2017
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Im not new to Hi-Tech I take all of my cars and trucks to them(3 trucks 3 cars) we have both foreign and domestic models and Matt and the gang always take great care of my vehicles. I'm writing this review because I can't believe there has been a single bad review on these guys because honestly I've been to a few different garages in my day and Hi-Tech is by far the best. I highly recommend them to anyone who's looking for a great and honest garage to take care of any car you own. LOVE THESE GUYS!!!!
Chef Cherise Y.
Chef Cherise Y.
Apr 12, 2016
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I drove here from NY in my BMW X5. When I arrived I got a warning telling me my car wouldn't start in 200 miles. I took it to the dealership and could not afford the bill. Didn't prepare for this to happen. I went to another shop and he informed me that he couldn't fix it but referred me to Matt. When I arrived he was waiting for me. For 6 hours he worked on my car. Well past closing time he was working on it. He needed to take the car on a trip to reset the code and called me to get permission to take it on the highway. When that didn't work he came back and tried something
Darl B.
Darl B.
Jun 29, 2015
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Scenario is bmw out of warranty and not willign to take to dealer and get killed on cost. this guy recommended. most inexpensive in the world? No. Does a solid a job and tells it like it is and gets the job done right? yeah. so ill make him my go to guy. figured that was worth a nice yelp since ya never know whaz up with mechanics sometimes.
Anita S.
Anita S.
Aug 17, 2014
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They know their stuff. They saved us a lot of money on our Miata. Good customer service. And if your a woman they don't try to over charge you. At least they didn't me. That's rare
Ruth A.
Ruth A.
Jan 13, 2014
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I wish I could give this garage ZERO stars........
So one day on my way into work my low pressure tire light came on. I stopped at 3 gas stations to put air in my tires in the pouring rain....first one had no air, second one air was out of service and the third one I put air in my tire, but without a tire pressure gauge I had no idea of whether or not I put enough air in.

Anyways I decided just to stop at this garage and have a "professional" check my tires. I parked and walked inside (in the pouring rain) where no one was manning the desk. A man in the garage area waved to me and
Nick S.
Nick S.
Jun 27, 2011
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I was referred by my friend. Rohrman Honda does a great job, but they're very expensive. Hi Tech is very good and about 30% cheaper.

I had a general tune up and they did a great job.
Jennifer S.
Jennifer S.
Feb 23, 2010
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Had the timing belt changed on my Honda mini-van. The owner was really nice and helpful. I did have to take the van back because it was leaking fluids, but the owner fixed the problem and it is running well now. I also had the oil changed and tires rotated.