Our goal is to look out for your best interests and do the best job we can for an honest wage. We're not out to present a polished image, but to build a trusted personal relationship where you can feel at home. Repairing modern cars is flat-out expensive, but because we really do "look out for your best interests, " we will likely save you thousands of dollars over the years.
We don't use the typical sales quotas, goals, spiffs, bonuses, or other tools to drive sales. Our service recommendations are based solely on the safety, performance, economy, and reliability of your vehicle, tempered by our understanding of your desires, preferences, and current situation.
We don't use the typical sales quotas, goals, spiffs, bonuses, or other tools to drive sales. Our service recommendations are based solely on the safety, performance, economy, and reliability of your vehicle, tempered by our understanding of your desires, preferences, and current situation.
Services
CarScope started out in 1988 as Revive-A-Car, a mobile repair service that made "house calls." A few years later we moved into a rented building and operated for several years at 458b Battlefield Blvd. In 1997, we were blessed to have a dream fulfilled by building a shop beside our home on Bells Mill Road.
Engines need regular repairs (not to mention maintenance) long before their main internal parts are worn out. We can help you keep your engine going, and even replace it, should that be needed. The cooling system is vital to your engine's operation. Without cooling, the engine is gone. Cooling system leak repairs commonly include radiators, water pumps, thermostat housings/gaskets, heater cores, and hoses.
We take the time to know the best course of action is before recommending transmission work. What does that mean? It means we won't sell you an entire transmission if all it really needs is a sensor. As we implied above, we've been able to get our customers "out the door" with less money spent by repairing a transmission problem without replacing the whole unit.
Mufflers and pipes do "wear out, " get rusty, and break down. It's a pretty tough neighborhood in the exhaust pipes and muffler. A lot of heat, corrosive chemicals, moisture from condensation; and the parts are relatively thin. Not to mention road water and even salt if you get snow. Discount muffler shops usually use generic or economy parts, or straight pipes, and custom bend them in the shop.
The right tools and information coupled with many years of experience allow our technicians to find the problem in the fastest, most economical way.
We use a huge array of diagnostic equipment, from digital storage lab scopes and graphing multi-meters to scanners that communicate with your car's multiple computers; Mechanical pressure and vacuum gauges, smoke machines to check for leaks, sensor and computer simulators- and a lot, lot more, way too many to list them all.
We use a huge array of diagnostic equipment, from digital storage lab scopes and graphing multi-meters to scanners that communicate with your car's multiple computers; Mechanical pressure and vacuum gauges, smoke machines to check for leaks, sensor and computer simulators- and a lot, lot more, way too many to list them all.
Reviews (10)
Kimberly Haggard
Feb 06, 2021
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I am not an engineer of any kind--I know very little about cars and I know even less about fixing them or what said fixes might cost. That being said, if I were to take my car into a big-name car shop, the chances of them taking advantage of my lack of knowledge are very high. With CarScope, I brought my car in with no idea what was wrong with it. Lights were going on and other such nonsense. Turns out, there was more going on than just the lights due to some less than professional work that had been done previously. CarScope took care of my car professionally and thoroughly. They called several
SetH Zop
Feb 02, 2021
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Fred Augustin
Oct 08, 2020
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Positive: Professionalism, Punctuality, Quality, Value
I brought my diesel truck into the shop for a possible turbo problem. He did his diagnosis and found that a broken wastefuel valve was the problem and fixed it right up. His honesty and professionalism saved me thousands of dollars.
I highly recommend this repair shop.
Service: Engine repair
I brought my diesel truck into the shop for a possible turbo problem. He did his diagnosis and found that a broken wastefuel valve was the problem and fixed it right up. His honesty and professionalism saved me thousands of dollars.
I highly recommend this repair shop.
Service: Engine repair
Readingfann
Dec 20, 2019
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Amy Kirk
Jul 10, 2019
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Spencer Hull
Dec 12, 2015
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The care and skill level that this team delivers is unmatched, We've been bringing both of our vehicles, a Buick and Volvo, to CarScope for a few years now, and they are consisitent with their estimating and communications, There are no surprises with this team and they fix the problem(s) right, the right way with quality parts. It's nice to be served with honesty and integrity. We highly recommend Carscope.
Jordan C.
Sep 15, 2015
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Where to start? Daryl and the team were so thorough with my Jetta! There is something to be said about family run businesses... It was evident they are looking for lifelong customers and excellent experiences. I have been to other "honest" mechanics and shops who were just that: honest; however they were not patient and they put no thought into the customer's experience nor did they communicate clearly like the team at Car Scope does! I will continue to take my cars to Daryl... And I won't think twice to refer anyone!
Jeannette Jacob
Nov 01, 2014
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We have been bringing our vehicles to CarScope for years, and have always been very pleased with the service. This is a family-operated business run with integrity and excellence. CarScope is not a "cheap" repair shop, but cheap auto repairs can be disastrous (especially for folks like us who have little automotive knowledge). CarScope does excellent work at fair prices, and if anything isn't right you can bring it back and they will keep working until you are satisfied. We trust the Hicks family; over the years, they have never led us astray on work that needs to be done. We strongly recommend
Wendy Wendywhy
Jul 08, 2013
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Darrell at CarScope warned me that my friends' diagnosis of my cars' problems may not actually be correct but to bring it in and he would fix what was causing the vibration in my tires as I drove. He was right! He took me on a short test drive and identified the problem quickly. He gave me a few options that would fix the car both for long term or short term fixes. He helped me to understand what was happening every step of the way. Every one there at CarScope is helpful and pleasant to deal with. I am thrilled that my car was fixed so excellently! Darrell even fixed my dripping windshield so it
Jobie Speck Ginger-Headed Jester
Jul 29, 2012
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After I removed and installed my water pump and belts on my own the timing seemed a little off on my Jetta. I was recommended by Merchant's Tire to CarScope because they didn't do timing there. I am so glad that I got that referral. Daryl personally checked out my car and agreed to adjust the timing for me at a very reasonable rate. I was given a ride home and when my car was ready Daryl picked me up in the evening to make sure I had my car that night. I was very impressed with the personal care that I received at CarScope and am relieved to find a reliable shop in Chesapeake.
