Rich's Car Works
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Rich's Car Works
Rich's Car Works, Inc. is an independent and family-owned auto repair shop operated by a husband and wife team, both born and raised in Naugatuck. Our shop is a certified NAPA AutoCare Center which allows us to offer great benefits like a nationwide warranty on qualifying services. In addition, you get to enjoy hometown service and will always know who is working on your vehicle.

Need preventive maintenance or tires? Come on over! From your next oil change to diagnostics and repairs, your vehicle is in excellent hands at Rich's Car Works, Inc. Call (203) 720-1447 or visit our auto repair shop. We're located at 27 South Main Street, Naugatuck, CT.
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Founded 1991, Rich's Car Works, Inc. is the trusted name in auto repair and maintenance services for families across our area. We're a husband and wife team, born and raised in Naugatuck. As a local and small business, we believe in supporting our community and other independent shops. We're also dedicated to providing the best customer experience possible.
Founded 1991, Rich's Auto Works, Inc. is the auto repair shop where you know your mechanic by name. We are a husband and wife team, serving Naugatuck, CT, Prospect, CT, Beacon Falls, CT, and surrounding areas. When you choose us as your service provider, Rich will get to know you and your vehicle over time, allowing for unmatched service.
At Rich's Car Works, Inc., we want our customers in Naugatuck, CT, Prospect, CT, Beacon Falls, CT, and surrounding areas to get the most out of their vehicles. What's the key to keeping your car running for a long time? Following the recommended maintenance intervals outlined in your owner's manual and checking for potential problems before they happen are essential to overall vehicle maintenance.
ASE-Certified Technicians: The National Institute for Automotive Service Excellence (ASE) is an independent, non-profit organization that tests and certifies individual automotive repair technicians based on skills, knowledge, and experience. All NAPA AutoCare Centers employ ASE-certified technicians.
There's no greater peace of mind than knowing you have one less worry by having your vehicles serviced by the professionals at your local NAPA AutoCare Center. At Rich's Car Works, Inc., Rich stands behind his work with the NAPA AutoCare Peace of Mind(R) Warranty. It's a written warranty that's honored at more than 14,000 locations nationwide-more than any other automotive repair brand.
Reviews (10)
Yoelo
Yoelo
Jan 02, 2022
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Horrible , super expensive for basic jobs and lady on the phone extremely rude , talks to you as if there doing you a favor
Gail Evans
Gail Evans
Oct 18, 2021
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Rich & Shellie have been servicing our cars for over 30 years. You can't find a better, fairer, place.
Carlos Hernandez
Carlos Hernandez
Oct 16, 2021
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Waste of time. They will try to take money from you in anyway possible. I thought they were honest, but unfortunately they only care about $. I have to keep searching for a trusted mechanic. Take my advice or go check it out for yourself.
Juan Rodriguez
Juan Rodriguez
Sep 05, 2021
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Great, fast auto repair shop in Naugatuck CT. I had my vehicle checked and repaired in less than 6 hours and I called the day before to find out if my vehicle could possibly be looked at. Very fast honest and friendly people. Highly recommend
Michael Mullins
Michael Mullins
Jun 16, 2021
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As many others have written, Shelly, the receptionist (claims she is Manager/Owner) is super rude. I was trying to get a rough estimate on a simple repair. As I was explaining the issue I said, “pretty sure it’s the water pump and” …she immediately cut me off and said, “I don’t do pretty sure it’s not worth my time”. When I said to her that I would find business elsewhere she said, “I don’t need your business - have you seen my parking lot?!” Ok well I’ll make sure not to add to your parking lot problem!
Caroline Meckel
Caroline Meckel
May 27, 2021
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Positive: Professionalism
This place is awesome! I had a bus full of high school athletes and we broke down close to the shop. They helped us get patched up and didn't even charge us for the work! Amazingly kind people! Please give them your business.
Service: General repairs & maintenance
K. Click
K. Click
Oct 03, 2019
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Brought vehicle to them and they did good work, had done the same day, reasonable price. Thank you very much!
Tyler Hatcher
Tyler Hatcher
Jul 12, 2019
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They are a great place to bring your car to be fixed. I have been to a bunch of differant places and nothing compares to their service and dedication. They really take pride in their work and always have a great attitude. I will save you a lot of trouble by telling you to go here first and always.
Leila R.
Leila R.
Jan 17, 2017
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Good experience, they know what they're doing. Pricing wasn't bad Very pleasant, would definitely go back
Joe M.
Joe M.
Aug 29, 2016
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I've been to Rich's a few times. It's a husband/wife working tag team. A well greased oil machine. They do it right the first time. I find them a bit pricey, so I haven't gone here in awhile, but you can't go wrong. Rich does take the time to make sure he got your problem fixed.