We screen new clients based on your preferences and determine if they're qualified or need to be referred elsewhere. Legal intake specialists take leads from initial contact to an e-signed contract, posting directly to your CRM or case management system. Respond to and capture high-volume TV, radio and online advertising leads using our best-in-class solutions and processes.
All data collected directly into your CRM or case management system, to improve workflow and increase revenue. Qualify leads and deliver results by email, warm transfer, appointment setting or by signing a new client. Detailed campaign reporting, so you're confident all processes are taking place to maximize ad conversions.
All data collected directly into your CRM or case management system, to improve workflow and increase revenue. Qualify leads and deliver results by email, warm transfer, appointment setting or by signing a new client. Detailed campaign reporting, so you're confident all processes are taking place to maximize ad conversions.
Services
Alert Communications specializes in the legal industry - we know your business, inside and out. Alert Communications supports law firms and legal marketing agencies nationwide by reducing missed calls, screening potential clients to identify the right cases and opportunities and converting those opportunities into paying clients.
Alert Communications keeps your practice moving forward 24 hours a day, 7 days a week, 365 days a year. We provide a customized answering-service solution that meets your specific needs. By partnering with Alert Communications, you will see significant cost savings and increased profits. We are proud to provide superior call center services, saving you time and money that might otherwise be spent managing your staff.
Divorce, DUI's and car accidents don't just happen between the hours of 9 to 5, Monday through Friday. Acting as an extension of your law firm, our highly trained and empathetic intake specialists are there to pick up the phone when you can't-no matter when the call comes in. Every missed call is a missed business opportunity.
Intake Services For Law Firms and Legal Marketing AgenciesSave Time With a Detailed and Empathetic Client Experience. Potential clients don't just need legal assistance between the hours of 9 to 5, Monday through Friday. Acting as an extension of your law firm, our highly trained and empathetic intake specialists are there to pick up the phone when you can't-no matter when the call comes in.
We know one size doesn't fit all when it comes to managing a law firm and communicating specific business practices. Our customized approach allows you to build client experience offerings that make the most sense for your firm and the people it serves, ensuring services are easily accessible and personalized to meet their needs.
Reviews (11)
Esther Uduak
Oct 31, 2021
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Mrs Beth you are the best female account manager so far, everything about you is trusted and reliable I'm very sorry I doubted you at first, nevertheless it was because of the bad experience I have faced so far from the hands of scammers . fool's who call themselves expert, but thankfully you have proven to me that you are not one of them keep up… your good work . I'm still surprised how you turn my one thousand dollars into Twelve Thousand dollars in just 5days , you're great you can reach out to mrs Beth through her Email:bethabrams85@gmail.com WhatsApp :+15513480454
Tania Krager
Jul 21, 2021
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Positive: Professionalism, Responsiveness, Value
Alert has taken the stress of missing afterhours calls away completely. Their pricing is fair and we highly recommend them. Our account manager, Farrokh, routinely checks in and is always quick to respond. Only good things to say about our experience with Alert!
Alert has taken the stress of missing afterhours calls away completely. Their pricing is fair and we highly recommend them. Our account manager, Farrokh, routinely checks in and is always quick to respond. Only good things to say about our experience with Alert!
Katelyn Smith
Jul 12, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
A must have! Extremely helpful when the office is busy and can't answer the phone all the time. Their system is easy and very helpful to filter through the calls. Farrokh Mokhtar is amazing! He's very tentative to our needs and is always there at any moment! Love having these guys on board!
A must have! Extremely helpful when the office is busy and can't answer the phone all the time. Their system is easy and very helpful to filter through the calls. Farrokh Mokhtar is amazing! He's very tentative to our needs and is always there at any moment! Love having these guys on board!
Martin Wolf
Apr 27, 2021
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When we needed help handling inquiries from potential clients, we chose Alert to be our outside call center. Our experience with other call centers was not great and we were skeptical at first. But Alert was highly recommended so we took the leap and our experience has been excellent. Alert is one of the most responsive and professional call centers (especially our primary contact Farrokh) we have encountered and I would not hesitate to recommend them to anyone looking for these services.
Mikeyla Figueroa
Mar 29, 2021
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Our office has been using Alert for a few months now, and we have found them to be incredibly valuable and so much better for afterhours communication for our incoming calls. Farrokh, especially, is always prompt to respond to our needs, courteous, and quickly resolves any issues or changes we have. They provide emails and SMS messages of all calls that come in, and it has been so easy to keep track of our leads, afterhours or whenever we happen to need our calls to be forwarded over to them. Highly recommend their services.
Debbie Byrd
Dec 22, 2020
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James Spiros
Nov 26, 2020
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We have really been enjoying having Alert as our after hours service. The operators are polite and professional, they follow our protocol, and are quick to make any adjustments when we need them. We have used two other answering services before finding Alert and Alerts product and customer service far exceeds the others. It is a bit more expensive but well worth the cost. One of the best parts about working with Alert is our customer service rep, Farrokh. He is incredibly quick to respond when I have a question or need to make an adjustment. He keeps an eye on our account to make sure we are on
Daphne Hecko
Oct 14, 2020
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Daglian Law Group
Oct 03, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
I have been using Alert Communications for about a year and I am very happy with the service they provide. My account rep, Farrokh, is especially attentive when it comes to modify our customized program. He is very diligent and makes every effort to resolve any issues in a timely and professional manner. I highly recommend them!
I have been using Alert Communications for about a year and I am very happy with the service they provide. My account rep, Farrokh, is especially attentive when it comes to modify our customized program. He is very diligent and makes every effort to resolve any issues in a timely and professional manner. I highly recommend them!
David Wayne O'Bryan
Sep 13, 2019
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Sumner Davenport
Aug 23, 2018
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