Helen, Rick and the crew do it all. I let them know I was doing a track day and needed an inspection report. Not only did they complete the inspection but gave me some advice and pointers for maintaining the car as well. Can't say enough about how good HM is.
HM Motorworks is Southern New Hampshire's premier luxury automotive repair facility specializing in Acura, Audi, BMW, Cadillac, Infiniti, Land Rover, Lexus, Mercedes Benz, MINI, Porsche, Tesla, Volkswagen, and Volvo.We are conveniently located at 26 Columbia Circle in Merrimack NH, easily accessed from points North or South via the Everett Turnpike, and D.W. Highway.
HM Motorworks is Southern New Hampshire's premier luxury automotive repair facility specializing in Acura, Audi, BMW, Cadillac, Infiniti, Land Rover, Lexus, Mercedes Benz, MINI, Porsche, Tesla, Volkswagen, and Volvo.We are conveniently located at 26 Columbia Circle in Merrimack NH, easily accessed from points North or South via the Everett Turnpike, and D.W. Highway.
Services
HM Motor Works is Southern New Hampshire's premier luxury automotive repair facility specializing in Acura, Audi, BMW, Cadillac, Infiniti, Land Rover, Lexus, Mercedes Benz, MINI, Porsche, Tesla, Volkswagen, and Volvo. We are conveniently located at 26 Columbia Circle in Merrimack NH, easily accessed from points North or South via the Everett Turnpike, and D.W. Highway.
HM Motor Works is your source for high quality, trustworthy, and transparent automotive service in Merrimack, NH. We are fully prepared and ready to perform service on your late model BMW, Land Rover, Mercedes-Benz, Audi, Acura, Lexus, Infinity, Mini, VW, Porsche, and Volvo.
HM Motor Works has invested in the latest in diagnostic computer scanning technology, specialized tools, equipment and training for our staff to ensure that our service meets and exceeds any dealership experience.We will thoroughly check your car to find problem spots to ensure the safe and reliable operation of your vehicle.
HM Motor Works has invested in the latest in diagnostic computer scanning technology, specialized tools, equipment and training for our staff to ensure that our service meets and exceeds any dealership experience.We will thoroughly check your car to find problem spots to ensure the safe and reliable operation of your vehicle.
Had a timing belt replaced. Estimate was specific, work was done in the span of one day, cost was exactly as estimated. Communication was excellent and friendly. They provided a complete review of the car's condition with pictures at no additional cost. Honest, knowledgeable and efficient- I trust the team and the technicians know their stuff!
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Reviews (24)
Danielle Peters
Jan 15, 2022
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I went to HM motors after the JEEP dealerships in Nashua, NH quoted me almost $4,000 for one headlight change, fix the steering that was leaking fluid and the front brakes and rotors. I declined and went to HM motors.
They looked over my car and gave me a quote of $1000.00 to fix the steering and front brakes.
We decided to change out the tires and alignment because It was going to be due soon. Overall it cost roughly $1800.00.
$2200 less than JEEP and that’s with new tires! I highly recommend them. I’ll be back for my inspection :)
They looked over my car and gave me a quote of $1000.00 to fix the steering and front brakes.
We decided to change out the tires and alignment because It was going to be due soon. Overall it cost roughly $1800.00.
$2200 less than JEEP and that’s with new tires! I highly recommend them. I’ll be back for my inspection :)
John Longan
Jan 13, 2022
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Naomi Lamper
Nov 30, 2021
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Kris Diamond
Nov 03, 2021
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HM was amazing! I was recommended by a coworker to bring them my 2015 Audi S4. I wanted a oil change and a full deep look through of the whole car as I had just bought it and wanted to double check it was all healthy. I received a text message with the full inspection and pictures of everything! Super nice and professional crew, had all my questions answered and even questions about performance upgrades of what to do next on the car. If you need a simple oil change done, or a big performance upgrade job done, this is the shop you need to go too! Thanks big time guys!
Isander Horne
Oct 30, 2021
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They said I called them a liar which is far from the truth. I simple ask if they had performed the work yet and they said no I said great I’m gonna come get my car and bring it somewhere else. Since they wasn’t able to do the programming anyway so why have the
Diagnostic done there for no reason. So they ask me not to bring my car back because of this.
Diagnostic done there for no reason. So they ask me not to bring my car back because of this.
Sean Bryson
Sep 14, 2021
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Susan Ledoux
Sep 02, 2021
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Positive: Professionalism, Punctuality, Quality, Value
We have been taking our vehicles to HM motors for over 5 years and have been extremely satisfied. Their knowledge, quality of work, professionalism and friendly staff have made it a pleasant experience every time.
We will continue to use HM for all of our vehicle needs
We have been taking our vehicles to HM motors for over 5 years and have been extremely satisfied. Their knowledge, quality of work, professionalism and friendly staff have made it a pleasant experience every time.
We will continue to use HM for all of our vehicle needs
Bransgirl
Sep 02, 2021
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Positive: Professionalism, Punctuality, Value
Always professional! Had my car back quickly and didn’t cost me a fortune!! Team is always willing to explain and the information they send you when the car is diagnosed is super informative. Check out is easy via text and the key box to pick up makes it very convenient. Would definitely recommend
Service:Â Check engine light diagnostic
Always professional! Had my car back quickly and didn’t cost me a fortune!! Team is always willing to explain and the information they send you when the car is diagnosed is super informative. Check out is easy via text and the key box to pick up makes it very convenient. Would definitely recommend
Service:Â Check engine light diagnostic
Lauren Farinha
Aug 23, 2021
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Always had wonderful staff.. but I went here a few times, years before and there was an older man who really went over the top to take care of things. I had check engine diagnostics done which took 5 minutes and was not charged afterwards. The next time they sent me pictures, and showed me the issues and they fixed the problem for a very good reasonable price. This time, I was charged $150 for the diagnostics, which took about an hour- and a $150 to fix a problem that should take 5 to 10 minutes. I fixed the problem on my own for $86. This place was my go to place a few years ago, but I'll probably
Ashley B.
Aug 19, 2021
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What used to be a 5 star shop has turned into a joke. We brought our vehicle in for repairs before a 1500 mile road trip.
We never got calls from them that the part was delayed, pushing service down to the wire to be completed the day of travel.
They guaranteed service would be done by a certain time, when we called around that time, work hadn't even been started (twice).
They lied to our faces on multiple fronts so we had to cut our time loss and buy the part locally (which they said it wasn't available locally, but the first Google result said otherwise) and bring it to another
We never got calls from them that the part was delayed, pushing service down to the wire to be completed the day of travel.
They guaranteed service would be done by a certain time, when we called around that time, work hadn't even been started (twice).
They lied to our faces on multiple fronts so we had to cut our time loss and buy the part locally (which they said it wasn't available locally, but the first Google result said otherwise) and bring it to another
David T.
Jan 21, 2021
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Mike M.
Dec 07, 2020
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Joel D.
Aug 21, 2020
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Kathy A.
Aug 20, 2020
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Honest A.
Mar 05, 2020
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They perform reliable work using good materials, however they charge Dealership pricing. They are more accommodating in scheduling appointments than Dealerships and perform smaller jobs in a reasonable amount of time while you wait. Your call whether to use them for convenience or go to a certified Dealership.
Paul B.
Mar 04, 2019
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This was my first experience with Haleem and HM. I brought my Jeep in for a lift kit install and new wheels and tires mount and balance. They did a great job. Price was good, they were done when they promised and they did a nice job loading old tires inside without getting everything all messy. I will definitely go back with my Jeep or my wife's car when I need additional work.
As a bonus they are active in the community, Merrimack, donating money to local sports teams. It is nice to get quality work done locally. Keep up the good work
As a bonus they are active in the community, Merrimack, donating money to local sports teams. It is nice to get quality work done locally. Keep up the good work
Eric W.
Feb 08, 2019
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Martin B.
Oct 09, 2018
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My car is vibrating when I on bumps and axceed 55 MPH. I brought my car to HM Motorworks because they are soposed to be specialist on Audis. After the "repair", they claimed that they test drove my car. They said that the repair improve the ride of the car. But when I drove the vehicle I did not see any change or improvement in the ride of the vehicle. The vehicle is still vibrating on bumps and at 55 MPH or greater.
They stated on my invoice that the vibration I described is normal Audi vibration. I find it hard to believe that that a vehicle such as Audi would have this type of
They stated on my invoice that the vibration I described is normal Audi vibration. I find it hard to believe that that a vehicle such as Audi would have this type of
Donna D.
Mar 19, 2018
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Kevin N.
Mar 24, 2017
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In desperate need of a brake fluid change, I decided to head to HM Motor Works as it was the closest Motul dealer to UMass Lowell. Haleem was very easy to reach over the Facebook page and coordinated with Rick for me to pick up my DOT 5.1 fluid.
In the excitement of witnessing the assortment of German and Italian cars in the garage, I had forgotten about taking back my debit card after my transaction with Rick. When I finally found out where my card was, I was very happy to hear that Rick had held on to my card and was even willing to mail it to my home if I preferred. Since I wanted to thank
In the excitement of witnessing the assortment of German and Italian cars in the garage, I had forgotten about taking back my debit card after my transaction with Rick. When I finally found out where my card was, I was very happy to hear that Rick had held on to my card and was even willing to mail it to my home if I preferred. Since I wanted to thank
Erik D.
Mar 24, 2016
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This place is PHENOMENAL! I've been taking my 2010 BMW 3-series there for the past couple of years. Haleem and his crew are beyond amazing! They provide excellent service at very reasonable rates. Everyone there is friendly and knowledgeable and they treat you like family and don't try to sell you stuff you don't need. It's great having an alternative to going to the dealer for service. I can't say enough about this place!
Matthew G.
Jan 18, 2016
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Michael D.
Dec 02, 2015
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Awesome service for European cars. Fair, fast, and very accommodating. Brought my 2005 Volvo S80 there for service twice. Rick makes you feel like you are a family friend and treats you as such. Prices are more than fair...and I'm convinced I would have paid at least 2 or 3 times as much at a dealer. Will be taking my Volvo here From now on. Wonderful friendly people make the difference. They are honest and explain everything thoroughly...and they don't try to sell you on work you don't need. So glad I found them.
Gary C.
May 30, 2015
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