Touchstone Property Management LLC is the premier property, and housing/community association management firm for Northern Colorado including Fort Collins, Loveland, Windsor, Wellington, Cheyenne, Wyoming and surrounding areas.
We understand the financial goals of property investors and strive to perfect our services in order to optimize profits while delivering unrivaled customer service not only to our property owners, but to our renters as well.At Touchstone Property we not only collect rent and Association fees, we offer unparalleled programs for maintenance, marketing, collections and rentals of investment properties, and much more.
We understand the financial goals of property investors and strive to perfect our services in order to optimize profits while delivering unrivaled customer service not only to our property owners, but to our renters as well.At Touchstone Property we not only collect rent and Association fees, we offer unparalleled programs for maintenance, marketing, collections and rentals of investment properties, and much more.
Services
Touchstone enhances the quality of life for our customers in residential and community association management. We strive to continuously improve on this commitment, while creating a stronger sense of community for all of our neighbors. Touchstone Property Services, LLC is rental and our management company located in Fort Collins, Colorado.
From apartments to houses Touchstone Property Services has the perfect home to suit your needs in Fort Collins, Colorado and the surrounding area. We focus on customer service. Our fully staffed business office is available to answer questions, show available properties, respond to residents, process payments, and solve your housing needs.
Are you a property owner/investor needing assistance in managing your Northern Colorado housing rentals in Fort Collins, Loveland, Windsor, Wellington and surrounding areas? Touchstone Property Services has an impressive track record for placing quality residents in investment properties. We believe this success is due to our effective marketing efforts, screening processes, and a commitment to superior service.
An Association Board of Directors has the responsibility of protecting the interests of its members by making sure that resident's/member's needs and concerns are being heard, properly distributed and bylaws upheld. Collecting dues, sharing news and information among the members and maintaining community property for safety and aesthetics enhances value are a few of the services we provide to our partners.
Reviews (10)
Holly Poitra Holly Hall
Jan 13, 2022
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D. Ac
Dec 28, 2021
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These people are oh so friendly but have virtually zero follow-through. Can't think of anything I like (oh, yeah- they are smart enough to smile and be friendly) but here are some of their gaps based on 3 yrs experience with them:
- absolutely zero follow through but they are happy to charge the HOA for additional charges due to their lack of action;
- poor communication in general;
- disorganized and cannot keep the email distribution even remotely up-to-date for our HOA of far less than 50 houses;
- arrive at HOA meetings unprepared;
- their web site for HOAs is a sad joke;
- offer no means
- absolutely zero follow through but they are happy to charge the HOA for additional charges due to their lack of action;
- poor communication in general;
- disorganized and cannot keep the email distribution even remotely up-to-date for our HOA of far less than 50 houses;
- arrive at HOA meetings unprepared;
- their web site for HOAs is a sad joke;
- offer no means
Lee Stevison
Aug 30, 2021
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Jasmine B.
Apr 17, 2021
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Chuck Patchen
Apr 10, 2021
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I am a real estate agent who needed to work with Touchstone on behalf of a client. I started out with them on the wrong foot and originally gave them one star for being unprofessional. But I really appreciate the fact that they took time to listen to my issue and then to fully and quickly make it right! In my book, that is the definition of professionalism!
H. MacMillan
Feb 03, 2021
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I have been dealing with this company for 8 years. Annually I go in to pay my HOA fees, and annually they're extremely rude. Admittedly, I am only dealing with the people in the front office, but it always appears like it's a major chore for them to do their job. Today the secretary rolled her eyes at her coworker when I asked for a receipt for my payment. I asked if I had done something wrong? She got my receipt (which was just soooooo annoyinggg for her) and did not respond. I was not impressed and I snatched the receipt from her very quickly and walked out. I dont have a choice in working with
Lisa Botham
Nov 08, 2020
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I rented an apartment managed by Touchstone Properties for 1 1/2 years in Fort Collins between summer 2019 and January 2021..From the initial search and application process to the final inspection I found the staff to be very warm professional, and helpful. On those occasions that I required assistance with a problem they were prompt in addressing my concerns and had professionals at the apartment in a timely manner to remedy the issue.
They were clear and upfront about the property rules and billing procedures and when I had questions or a concern they responded very fast.
I especially appreciated
They were clear and upfront about the property rules and billing procedures and when I had questions or a concern they responded very fast.
I especially appreciated
Kaitie Bland
Jul 06, 2020
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I'm just about to start my lease. I've worked with both Dana and Lisa. They seem very down to earth and have thus far been very easy to work with. Despite my lease starting at a very busy time for them, response times have been prompt, they have been easy to get in contact with. They were available to show us the unit we were interested in within 24 hours. They also got us new flooring in before the start of our lease, which was much appreciated! They were also very accommodating in regard to my emotional support dog. They have been flexible working around my husband's very busy work schedule during
Caroline Hurlbut
Jul 03, 2020
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Lived in a basement unit for 2 years. I’d give the company 4 stars and the unit I lived in 2 stars, so I’m averaging it out to a 3. Cons: The house was very old and my unit had a ton of problems, the biggest one being the main water line backing up every 6 months to a year and if I didn’t catch it in time it flooded my apartment. It actually did once, a third of the carpet was soaked and it took a week to dry it out and they ended up tearing the whole thing out and replacing it. Holes in the wall, multiple leaks from the ceiling and windows when it rained, cracked tiles, cracks in the walls
A. B.
Oct 21, 2019
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My husband and I are really loving our apartment, which we rent through Touchstone. Our experience has been quite positive! The staff we work with is kind and has worked with us through any and all work orders we've brought to them. The various crews they've chosen to work with (appliance specialists, handymen, etc) have not only done a great job, but were incredibly professional during each and every interaction. We are happy working with Touchstone!
