Potter-Jones Agency
Call now
Call now
Website
Call
Potter-Jones Agency
Our mission is simple: to earn your trust by providing insurance value and protection, and assuring the peace of mind that comes from knowing that you have the Potter-Jones Insurance Agency working for you. The Potter-Jones Insurance Agency has been serving the insurance needs of Central New York for over 75 years.

As your local independent insurance agency, we offer you, our valued clients, a choice. We represent many fine insurance companies which enables us to tailor specific coverage to meet your individual needs. We will shop and compare rates from all of our excellent companies saving you valuable time and money.
Services
How do I remove a car from my insurance policy? You will need to surrender the plates to the DMV and provide us with the FS-6 receipt from the DMV. The vehicle comes off the day the plates are turned in, so don't delay. Why is my house insured for more than I can sell it for? The market value, or what you can sell the house for, and the replacement value, or the approximate cost to rebuild your home, are different.
We're conveniently located off I-81 at the intersection of Route 11 and Route 31 in Cicero, only minutes from Syracuse, Liverpool, and Central Square. Disclaimer: Quotes do not constitute a contract of insurance, nor do they provide coverage for any loss or claim. Coverage can only be bound by an agent with a signed application and a down payment.
Reviews (6)
Brian Evans
Brian Evans
Sep 07, 2021
Report
I recently switched my car insurance policy to Potter Jones Agency. Not only did I save $$$, but also got a policy with better coverage than I had with my prior provider.
Claudio Salomone
Claudio Salomone
Sep 05, 2021
Report
My family has always been with Potter-Jones for over 30 years. Evan has always done right by us. Whenever we have needed something addressed it has been taken care of. When we call Evan he knows exactly who we are. One time on a Friday late in the day we called because we had bought a pull behind camper. We realized we had not insured it until that moment when we were pulling it down the road. We called him and it was taken care of in that minute. I don’t think you get that of service from a random agent who answers a 1 800 number. If you want to feel secure in your insurance and have the correct
Melinda Bristol
Melinda Bristol
Aug 20, 2021
Report
We have been with Potter Jones Agency for 30 plus years. Any issues or claims we have had have been dealt with in timely manner and with a great outcome. We didn't worry about it as we knew we were in good hands and that they would handle everything. Definitely put our minds at ease. They look for the best prices and quality as well. Evan and Natalie really know their stuff! I highly recommend!
Melinda Bristol
MaryBeth Mosher
MaryBeth Mosher
Jul 31, 2021
Report
Positive: Professionalism, Responsiveness
I have always found them to be courteous & timely with any issues or concerns I have had, starting with the associate who answers the phone.
Julie Dauccio
Julie Dauccio
Jul 30, 2021
Report
Positive: Professionalism, Quality
Natalie that works for this agency is great with customer service
Ronald Allen
Ronald Allen
Oct 12, 2020
Report
Critical: Quality
Very poor customer relationship never in the office and never return phone calls I had to turn them in to the better business bureau then I got another insurance agent