Get your primary care just the way you like it. Intermountain myGeneration Clinics are designed to provide comprehensive primary care for adults with Medicare Advantage. From twice the time with your care team to access to Intermountain specialists, you'll get personal attention not found in most primary care clinics.
While our name is changing, rest assured our dedication to providing you the highest-quality healthcare services stays the same. You will still have access to the same providers, care teams, locations, and services you have come to expect from HealthCare Partners Nevada. Excellent healthcare starts with listening to you.
While our name is changing, rest assured our dedication to providing you the highest-quality healthcare services stays the same. You will still have access to the same providers, care teams, locations, and services you have come to expect from HealthCare Partners Nevada. Excellent healthcare starts with listening to you.
Services
Our home is unlike anywhere else in the country. Las Vegas is famous worldwide for its top-notch hospitality and entertainment and its gorgeous Mojave landscape. As a community, we hail from all over the country and from all corners of the world.
As Nevada continues to grow, it requires a healthcare system that can match its world-class reputation and support it with high-quality, affordable care from skilled providers and caregivers who are strongly committed to serving our community.
As Nevada continues to grow, it requires a healthcare system that can match its world-class reputation and support it with high-quality, affordable care from skilled providers and caregivers who are strongly committed to serving our community.
Ready to receive quality care right in your area? With 40 medical practice locations directly in Las Vegas, attention and care is always just a stone's throw away. As members of the Southern Nevada community, we are committed to serving residents of the Las Vegas area with compassionate care at every life stage.
Pahrump residents deserve quality, convenient care - and we're here to deliver. In 2017, Intermountain Healthcare, formerly HealthCare Partners Nevada, opened our 58,000-square-foot medical building providing primary, specialty, and urgent care all under one roof. We make sure that you have access to quality care when you need it.
Lower height countertops at the front desk, wide hallways, and oversized exam rooms are easy for wheelchair and walker users to navigate. On-site care manager collaborates with you and your provider to ensure you understand your health conditions and have the tools and resources to follow your treatment plan.
At myGeneration Senior Clinics your care is focused on what matters most to you! And we see better outcomes because your care team works with your Medicare Advantage plan coverage to keep you healthy. At myGeneration Clinics, your primary care provider (PCP) takes the time to get to know you and listen to your unique health concerns and goals, so you're not only seen - you're heard.
Reviews (27)
Melissa Boatright
Jan 22, 2022
Report
The visit at the Craig location was my first doctor appointment in years. I have not had a regular doctor since moving here 25 years ago because I never found one I would go to more than once. This office has changed that! I have already recommended good friends that were looking for a primary care doctor to them too. I saw Dr. Francis, and was so comfortable with him immediately due to his friendly demeanor and genuineness. Getting the appointment was a little longer than I would have liked, but after I requested it online and waited a couple days I did get a call to schedule it. The agent on
Juston Wright
Jan 20, 2022
Report
Charles Hollister
Jan 07, 2022
Report
Regina Miller
Jan 02, 2022
Report
I found Intermountain when I needed to find a new primary. My previous primary doctor was the worst experience I have ever had so I needed a new doctor.
From the front office staff to the back office staff, I was treated with respect and like I mattered. They were absolutely wonderful!! Dr. Smith took her time with me and really got to know me and what I needed. Even though this was my first visit, I want them to know how much I appreciate their professionalism, and how caring they were with me so thank you.
I look forward to entrusting my health-care to Intermountain for all my future needs
From the front office staff to the back office staff, I was treated with respect and like I mattered. They were absolutely wonderful!! Dr. Smith took her time with me and really got to know me and what I needed. Even though this was my first visit, I want them to know how much I appreciate their professionalism, and how caring they were with me so thank you.
I look forward to entrusting my health-care to Intermountain for all my future needs
Frank B. Hilliard Iv
Jan 02, 2022
Report
A well organized, and professional atmosphere. From entry to departure, every step was smooth, and timely. Dr Smith was a pleasure to meet, very knowledgeable, and reasonably on time. Such a departure from my previous experiences with a PCP in the Las Vegas area.
I am so glad I decided to make a switch with my PCP. My wife was also very thankful, as it is much closer so I'll be driving less, and she also liked Dr Smith's mannerisms.
I am so glad I decided to make a switch with my PCP. My wife was also very thankful, as it is much closer so I'll be driving less, and she also liked Dr Smith's mannerisms.
Howard Percival
Nov 05, 2021
Report
I post this on behalf of my wife who had a recent appointment at this facility. The purpose was to review recent labs tests and radiology reports, and to discuss current issues.
The facility is well maintained, clean, pandemic pro-active, and efficient. All staff members are polite and helpful. I appreciate being included in all phases of the interview and examination especially since my wife sometimes needs help understanding what is being said or explaining herself. Not all providers allow the spouse to enter with the patient. She has come out of providers' offices shrugging her shoulders telling
The facility is well maintained, clean, pandemic pro-active, and efficient. All staff members are polite and helpful. I appreciate being included in all phases of the interview and examination especially since my wife sometimes needs help understanding what is being said or explaining herself. Not all providers allow the spouse to enter with the patient. She has come out of providers' offices shrugging her shoulders telling
Bonnie Graham
Nov 04, 2021
Report
It's been many years since I have felt this comfortable at a Doctors office. Starting right from scheduling an appointment through the entire process. The ladies up front were cheerful and friendly. Then I had the pleasure of meeting the most amazing nurse ever!! Ava! She has the best sense of humor and had me laughing so hard I almost forgot why I was there. Dr Smith was also amazing. Kind, attentive and knowledgeable. I will definitely keep coming here even though my insurance won't pay for this clinic after end of month. Worth every dollar I will spend there.
Lisa Kellogg
Oct 23, 2021
Report
I established with Dr. Francis and he was wonderful! He took the time to get to know me and what was going on with me.
The MA (can’t remember her name, started with a D) anyway, she was great. Very personable and made me feel like we’ve know each other for years.
I recommend them but don’t want them to get over booked 😉
The MA (can’t remember her name, started with a D) anyway, she was great. Very personable and made me feel like we’ve know each other for years.
I recommend them but don’t want them to get over booked 😉
Kayla H.
Nov 23, 2020
Report
Dang!! Almost 30 years in the nursing profession and out of the blue My back suddenly and acutely went on me!! Like most injuries i thought i could just walk it off and treat it myself conservatively. WRONG!
So I ended up at Healthcare Partners rather begrudgingly, anticipating a rigamoral and a long wait, when i was already in pain. But to my surprise, the check in was fast and before I knew it I was assessed and treatment prescribed, a course of prednisone and rest and ice packs, and on the initial visit and also the follow up, the doctors really listened to me and my symptoms. Im so pleased
So I ended up at Healthcare Partners rather begrudgingly, anticipating a rigamoral and a long wait, when i was already in pain. But to my surprise, the check in was fast and before I knew it I was assessed and treatment prescribed, a course of prednisone and rest and ice packs, and on the initial visit and also the follow up, the doctors really listened to me and my symptoms. Im so pleased
David A.
Oct 16, 2020
Report
John V.
Mar 14, 2020
Report
This location is a fraud and needs a complete faculty change because no one has any respect when talking to you in this office. Dr. Stacey Shelton should not have a medical license, last time i went to ""urgent"" care, after waiting 2 and a half hours, Stacey thought that i was faking my sickness and refused to give me any medication that works. She told me that the medication will take 3-4 weeks to take effect for a COMMON COLD. I usually get sick once a year, and every time I come see Stacey i can tell she's so unhappy to be in the office just by the face she gives off
Sarah B.
Dec 21, 2019
Report
Sydney S.
Dec 16, 2019
Report
I had an urgent matter that needed care and PCP Aaron Burley was right on top of what needed to be done . I got the appropriate referrals within two weeks and proper medication . Am now on the mends . Thank you, Health Care Partners! I also love how conveniently close you are to home. Your Urgent Care maybe a wait at times but I've had great experiences the few times I've been in as well.
Craig T.
Nov 27, 2019
Report
Stephen L.
Oct 26, 2019
Report
If I could give them 0 stars, I would. This has to be the worst medical group I've dealt with in over 60 years. In just under 2 years, I've seen 4 doctors and a PA and my wife has been to 5 doctors and a PA. This is not by choice! First, they changed our clinic to a Seniors only clinic, causing us to lose a good doctor. We had to change to the West Charleston clinic and the problems got worse. Our PA was transferred after our first visit and the 3 doctors we've subsequently seen have all left the company! They simply send you a message that your appointment has been cancelled without
Kola L.
Oct 03, 2019
Report
Alexandra M.
Aug 19, 2019
Report
Abysmal, as best. Received a phone call from my pharmacy that prescription that was ready for me. I was not made aware by the doctor or assistant that I needed any prescription. It took me 2 days to get in touch with the doctor, who I may add was great, but navigating bureaucratic red tape to simply speak to the doctor to understand why I needed prescription was enough to make me find another practice. It took 4 phone calls starting at 8am that I left messages for the doctor, then 2 hours on hold to finally get in touch with the doctor because the silly folks that answer the phone refused to let
Liza H.
Jul 25, 2019
Report
Based on multiple visits and doctors, I declare them the WORST group of doctors and office staff in Las Vegas! Lost our medical records! Gave my son a breathing treatment and nearly caused him to have a heart attack! Did not have his heart meds in office so had to transport him to Southern Hills Hospital via ambulance! Then got a $5,000+ bill for ambulance ride for a medical emergency they caused!
For YEARS have not been able to schedule appointment with primary doctor and have had to go to urgent care! Insurance won't approve referral from urgent care for mammogram or any other procedure
For YEARS have not been able to schedule appointment with primary doctor and have had to go to urgent care! Insurance won't approve referral from urgent care for mammogram or any other procedure
Morgan C.
Jul 19, 2019
Report
TERRIBLE CUSTOMER SERVICE even though it literally says on their wall in a huge quote "customer service - give the customer more than they expect". One of the receptionists called me the night before my appt to confirm I was coming. I said yes, and made it extremely clear I had to work at 3 and asked if the doctor would be able to get me in before then. The receptionist confirmed and told me it would be no issue to get me in before 3.
When I showed up for the appointment I sat and waited for A FREAKING HOUR before I asked when I would be getting in with Ira Copeland since I had to leave
When I showed up for the appointment I sat and waited for A FREAKING HOUR before I asked when I would be getting in with Ira Copeland since I had to leave
Richard G.
Jul 19, 2019
Report
And the games continue with Ira Copeland & HCP Nevada. Still unable to get a prescription filled that Ira Copeland said he would fill. In addition, all the medical requirements & referrals were not place in the Medical visit under 'PLAN'.
Below is an extract I sent to Healthcare Partners Nevada:
Ira Copeland is the snarkiest and most unprofessional medical professional I have met in 44 years. His ability to listen to patients is non-existent.Ira Copeland does not run on time making has other patient suffer as Ira can run 1-2 hours behind schedule. The rest of his staff Rannie
Below is an extract I sent to Healthcare Partners Nevada:
Ira Copeland is the snarkiest and most unprofessional medical professional I have met in 44 years. His ability to listen to patients is non-existent.Ira Copeland does not run on time making has other patient suffer as Ira can run 1-2 hours behind schedule. The rest of his staff Rannie
Pamela C.
May 01, 2019
Report
Wish I could review the actual physician(s) but due to a mismanaged front office at both the Rainbow and Charleston locations - 5 months and 2 last minute cancellations by the office - I have yet to see a physician.
This isn't a hair salon this is a medical facility. Getting the run around can have very unfortunate repercussions.
This isn't a hair salon this is a medical facility. Getting the run around can have very unfortunate repercussions.
Jim R.
Apr 17, 2019
Report
By far the worst provider in Las Vegas. My last appt was in December and my next appt is in May. Long story short my prescription ran out and they are saying they cannot refill it without me coming in. The problem is the soonest appt is in May. Now I am left without a prescription and they said that it is my problem. It is my problem and the solution is to find a doctor that is actually willing to do there job.
Avoid this place at all costs as the good Dr's have all left.
Avoid this place at all costs as the good Dr's have all left.
Beth B.
Mar 12, 2019
Report
We arrived at 8am, signed in and at 8:25, we left. For 25 minutes we sat there. No one welcomed us, no one checked us in, nothing. The reception person was not friendly and was super slow. I would say that they are understaffed, but while waiting, I could hear all the people in the back hanging out and laughing. Why couldn't any of those people help the receptionist? We went to another urgent care nearby and got right in. We won't be back the Health Care Partners. This is not the first time I have had issues with them, but it is the last.
Bob S.
Dec 07, 2018
Report
Was patient for multiple years, service was ok and Dr. was above average, something changed, to this patient they went from a medical provider to a business, communication is non-existence, concern for ongoing medical issue is non-existent.
It seems that they want to push you more to urgent care then primary as they can charge insurance more for that service.....
I and my GF have choosen to move on .........
It seems that they want to push you more to urgent care then primary as they can charge insurance more for that service.....
I and my GF have choosen to move on .........
Kuma E.
Nov 11, 2017
Report
Only giving 2 stars because the staff was friendly. After waiting 2 hours in the waiting room, I waited another 1 1/2 hours in the exam room to be seen by the doctor. I went to the urgent care due to abdominal pain only to find out I needed to go to the ER because they had no ultrasound to fully examine me. I saw the doctor maybe 5 minutes, too. I was in horrible pain and ended up going to the ER where I waited less than an hour to be seen by a doctor.
I wish I checked Yelp reviews before going here.
I wish I checked Yelp reviews before going here.
Michelle S.
Jun 16, 2017
Report
**Urgent care has been moved to next door.**
I really like the newly renovated doctors office. Staff was great, caring and held eye contact with me. Sneaky clean doctors office, plenty of comfortable seating. It was 15 minutes after my appointment I was called by name (improvement from my last doctor's office 40 minute wait).
I'm very happy I switched doctors. It's less than 10 minutes from our home.
I really like the newly renovated doctors office. Staff was great, caring and held eye contact with me. Sneaky clean doctors office, plenty of comfortable seating. It was 15 minutes after my appointment I was called by name (improvement from my last doctor's office 40 minute wait).
I'm very happy I switched doctors. It's less than 10 minutes from our home.
Alec S.
May 11, 2017
Report
After much research of trying to find a doctor that had good reviews/experiences I found this place that was decent and I was already a patient in there system as I went to there pediatrician office over on Durango and Russell when I was younger. As a 19 year old I sort of cant go to a kids doctor anymore.
As expected I could only make an appointment that was like 3-4 weeks out, which I thought was reasonable. I showed up at 10:00 to my 10:45 appointment early to fill out the necessary paperwork and was promptly brought back at 10:45. Nothing out of the ordinary. You get weighed, they take your
As expected I could only make an appointment that was like 3-4 weeks out, which I thought was reasonable. I showed up at 10:00 to my 10:45 appointment early to fill out the necessary paperwork and was promptly brought back at 10:45. Nothing out of the ordinary. You get weighed, they take your
