LiveWorld

As a Co-Founder, Jenna serves on the CEO's advisory board and takes on various special projects. LiveWorld community models originated from her passion for and first-hand design and management of online social venues, starting over 36 years ago with some of the first online communities and social networks, including Apple's AppleLink and AOL.

For over two decades LiveWorld has practiced and perfected the art and science of creating value from online dialogue between brands and their customers. We believe conversational engagement establishes emotional connections that can motivate and change behavior. Always-on user generated content monitoring and customer engagement for marketing programs or customer service.

Our adverse events management solution gives pharmaceutical companies a solution to identify, alert, and report incidents for guaranteed FDA compliance. With 24/7 detection, and across 70 different country/language combinations, pharmaceutical companies can confidently use digital platforms and engage consumers with assurance that exposure is contained.

We help healthcare organizations engage throughout the entire patient journey. Our clients identify patient challenges and new opportunities to educate, connect and provide support with emotional resonance. With new competitors, disruptive technologies, and shifting consumer expectations, we help banks and financial institutions capitalize on digital and social marketing opportunities while remaining compliant.

Enable customers to engage you directly in the moments that matter most. LiveWorld software transforms the customer experience through conversational marketing in Facebook Messenger. Drive engagement, transactions and customer loyalty through 1-on-1, private conversations. Discover how real-time branded conversations will transform your relationship with customers forever.