Nice and Friendly staff with a Great knowledge of vehicles and very fast on the turn around. Transmission on my truck went out, dropped it off on a Monday got it back weds. Can't get much better than that. Very professional and friendly! I will recommend these folks to everyone! I am so glad I have a team of experts that care about my car maintenance and are very supportive on the phone during any car emergency that might pop up!
I am also very happy about the reasonable prices! Our experienced technicians are ASE-certified and work with state-of-the-art equipment, allowing us to provide quality repairs on many makes and models. For your convenience, our two locations each offer a comfortable waiting room with snacks, free WiFi, and a large flat screen TV.
I am also very happy about the reasonable prices! Our experienced technicians are ASE-certified and work with state-of-the-art equipment, allowing us to provide quality repairs on many makes and models. For your convenience, our two locations each offer a comfortable waiting room with snacks, free WiFi, and a large flat screen TV.
Services
We are Nashville's most innovative and fastest growing independent automotive service centers located at 3994 Dickerson Pike, Nashville, TN 37207 and 1414 Northwest Broad Street, Murfreesboro, TN 37129. Our qualified staff works together to provide you with great automotive customer service. We are a certified auto service center, a member of the Automotive Service Association, and a proud member of the Better Business Bureau.
Our experienced technicians are ASE-certified and work with state-of-the-art equipment, allowing us to provide quality repairs on many makes and models. Anything from a simple light bulb to diagnosing that annoying engine light, installing a new transmission, or helping you finish a vehicle restoration project - we can handle it.
Car repairs totaled over $3000 which was expected due to the types of repairs and labor costs. Went to pick up vehicle on 08/26/21. Person processing payment wasn't paying attention and charged my card over $8200. This transaction depleted my account and it couldn't be refunded immediately. I was told funds would be credited to account as early as the following day or "up to 30 days."
The Car People want to help the community by offering a vehicle pick up and drop off service within a reasonable distance. We will also be taking payments over the phone in order to limit the amount of human contact involved in auto repair. We will be disinfecting all common areas in the vehicle such as the keys, steering wheel, shifter, etc. in order to protect the safety of our employees and our valued customers.
At The Car People, we take great pride in providing our customers with the best possible auto repair service in Nashville, TN. For that reason, we hire the most qualified technicians who truly value providing quality auto repair and excellent customer service. Your personal education and advancement is important to us, so we partner with Tech Connect to offer our employees paid training through our AC Delco learning management system.
Reviews (27)
Cherrie Holt
Dec 04, 2021
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Stephanie Flagg
Nov 04, 2021
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Jc Caamano
Oct 24, 2021
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Critical: Professionalism, Quality, Value
Doesn’t matter what you do….you guys are a complete ripoff. Had my Suspension “repaired” there and you guys just took my money and would not see what you did wrong or warranty your repair. DO NOT go to this shop. The suspension does not function in anyway. Would give negative stars.
Service: Steering/Suspension
Doesn’t matter what you do….you guys are a complete ripoff. Had my Suspension “repaired” there and you guys just took my money and would not see what you did wrong or warranty your repair. DO NOT go to this shop. The suspension does not function in anyway. Would give negative stars.
Service: Steering/Suspension
Ms. Kay
Oct 02, 2021
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I am from Georgia and I’m in Murfreesboro, TN for a job interview in Brentwood, TN. As I was leaving the interview in Brentwood, I noticed my air conditioner was not cooling, my check engine light came on and the thermal sensor gage was not reading the temperature of my engine. I hit my OnStar button to get navigation to the closest Chevy dealership. When I arrived at the dealership, they turned me away because they were booked with appointments and taking no walk-in appointments. I was frustrated and wondering how I would get my car checked, repaired, and be able to drive back to GA by Sunday
Grace Miller
Sep 15, 2021
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Michael Burke
Sep 02, 2021
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Althea Lattanzi
Jul 24, 2021
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Akofa Hukporti
Mar 29, 2021
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Steven Crossman
Jan 15, 2021
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Holly P.
Jan 10, 2021
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Geoffrey Breedwell
Dec 24, 2020
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Kaylee K.
Jul 30, 2019
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Chris S.
Jun 07, 2018
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The Car People are a great crew of guys. Geoffrey at the front desk takes care of everyone that comes through the door. We had two cars in for some major items. They were able to quickly identify the issues and give me several options and cost estimates to consider along with their opinion of their recommended action. They're the experts so I took their word and I am glad I did. Both cars are running great and they feel like they can go another 100,000 miles! Thanks Car People!
Van T.
Sep 29, 2017
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Jo T.
Sep 01, 2017
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Rob T.
May 30, 2017
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DO NOT GO HERE!!! I can not stress this enough, they tried to screw me out of over $900.00. The AC Fan in my car stopped blowing so I took it in here because they had good ratings on Yelp. So after they said they diagnosed the problem they said I would need an entire new Blower Motor, New Blower resistor, a fuse and that my fluids need flushing because they decided to check that as well. Firstly, the fluid flush was a red flag because I had done that same procedure only a few months back so I KNEW that wasn't necessary. Secondly, the price for each of the blower motor and resistor was over
Travis F.
May 21, 2017
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Went for an oil change with an appointment made. They were a bit backed up which was fine- it can easily happen. However, when I presented a voucher I purchased on Yelp ($50 for $75 in services) Geoff told me it was only valid for... services. Evidently an oil change is not a service that is included in the offer which is not stated anywhere in the offer; it specifically says 'not valid for retail items.'
He kept a friendly attitude which is why I left a 2 star rating over a 1. But he didn't show the courtesy a business owner would to a new customer. Instead, he blamed the phrasing
He kept a friendly attitude which is why I left a 2 star rating over a 1. But he didn't show the courtesy a business owner would to a new customer. Instead, he blamed the phrasing
Tom H.
Mar 22, 2017
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Mariel K.
Dec 21, 2016
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MOST AMAZING SERVICE AT A CAR SHOP, or any place ever!
I pulled in after getting a flat tire a mile away and was completely frantic because it was my third in three days....fast forward to Geoff calling the tire shop and setting everything up for me, they don't even have tires at his shop but he still accomadated me to the absolute fullest. I promise you I will trust Geoff and his team with my car on anything it needs next. Thank you for being a genuinely kind person and caring business.
I pulled in after getting a flat tire a mile away and was completely frantic because it was my third in three days....fast forward to Geoff calling the tire shop and setting everything up for me, they don't even have tires at his shop but he still accomadated me to the absolute fullest. I promise you I will trust Geoff and his team with my car on anything it needs next. Thank you for being a genuinely kind person and caring business.
Charlie I.
Sep 23, 2016
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Great place & good pricing. I was initially concerned given the time frame that was projected for me, but they did come thru to be as good as people say they are. I was recommended the place by the mechanic Harry York & he ended up being the one to fix my car & it was a quick fix on the battery leads, which was a small problem causing the car to have no power & it had everyone stumped. Fixed in a jiffy once it was assessed & got my car back right after. Charged only $68 for the whole thing (& no upselling.) That was fair & they know their stuff. I would trust them again
Heidi G.
Jun 03, 2016
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Friendy folks, fair prices, discounts through Yelp and, as I discovered when I dropped my girl off, they offer a $30 discount... You just have to peel the sticker off one of the complementary baked goodies (found in a basket on the counter) and submit it with your payment when you return for your vehicle.
I don't know if 'the cookie discount' is always available but I believe the discount via Yelp is $25 so either one is helpful! All the same, it's worth asking about.
I don't know if 'the cookie discount' is always available but I believe the discount via Yelp is $25 so either one is helpful! All the same, it's worth asking about.
Charli J.
Feb 17, 2016
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We came to The Car People with a Groupon and we left lifetime customers. These guys have helped us with oil changes, tie rod replacements, and more for our 300C and each time we have been blown away by the overall outcome both with our vehicle and our wallets. The customer service is absolutely excellent; many businesses could learn from them as a leading example. Geoff deserves an honorable mention for making each of our visits a "better than the last" type one. (I only wish I remembered the names of the techs who have worked on our vehicle as well, because they've been nothing
Kristen O.
Jan 20, 2016
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My dad is a mechanical engineer and has always taken care of my aging Subaru. I have needed to take it in to the Car People for several different issues over the last year, including an entire engine transplant! They found me a great deal on a used engine and the cost for labor was so reasonable. Their customer care and service is unlike any other place in town. I always brag about their free shuttle service. When my engine died, I got a free AAA tow to The Car People and a free ride to work. You can't beat that!
Not only are they the kind of mechanics my dad trusts, they are also the kind
Not only are they the kind of mechanics my dad trusts, they are also the kind
Robin D.
Apr 29, 2015
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I called up the old yelp reviews today driving back through 5 points from the dog park and thought well if I can get my oil changed quickly around here I'll just do it now, The Car People were amazing. I had my dog Carlos with me and Geoff let me bring him inside, they have cold water and snacks.. baked goods for you to have a little treat while you wait. They also give you a card when you get a free oil change after so many trips.
The Car People is across from the Knights Inn on Spring Street it's a busy area, and a little bitty unassuming shop but don't let that dissuade you
The Car People is across from the Knights Inn on Spring Street it's a busy area, and a little bitty unassuming shop but don't let that dissuade you
Jason M.
Jan 17, 2015
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If you're looking for reputable car service shop this is the place. They don't overcharge, service is explained upfront and the staff is ALWAYS courteous.
Ladies even if you fear mechanics and shops this is the place for you. You will receive great treatment. As a matter of fact my wife came here first and she was so impressed with the service that I started coming.
I wouldn't take my vehicles anywhere else.
Ladies even if you fear mechanics and shops this is the place for you. You will receive great treatment. As a matter of fact my wife came here first and she was so impressed with the service that I started coming.
I wouldn't take my vehicles anywhere else.
Rae H.
Dec 06, 2014
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I came to the Car People purely based on the reviews they have here on Yelp. I was not disappointed. In fact, I've found my new mechanic!
I've been going to the same place for years, even though they're a big corporation. They've always treated me right. Well I don't know what has happened to the company, but twice I've brought my car in to have them check over big jobs they've done for me that certain components no longer work. After bringing my car to The Car People for diagnostics and a second opinion, I brought the car back to the previous shop since they
I've been going to the same place for years, even though they're a big corporation. They've always treated me right. Well I don't know what has happened to the company, but twice I've brought my car in to have them check over big jobs they've done for me that certain components no longer work. After bringing my car to The Car People for diagnostics and a second opinion, I brought the car back to the previous shop since they
Tyler J.
Dec 01, 2014
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Friendly, honest car repair business. They changed my oil and looked over my car while I waited. They noticed a couple extra general maintenance issues that they told me about, but didn't insist that I get them taken care of right then and there. Whereas some car places will really try to get you to keep spending more money, they didn't: they just gave it to me straight and gave me the option of coming back for some of the "extra" stuff later.
The people working were really polite and pleasant to do business with.
Oh, and they have free coffee/snacks! Can't go wrong
The people working were really polite and pleasant to do business with.
Oh, and they have free coffee/snacks! Can't go wrong
