Improve experiences and give contact center reps and members the fast, consistent answers they deserve. Increase member engagement through AI that helps members take charge of their own health while reducing costs. Decrease the confusion between Medicare and Medicaid and deliver your Seniors clear and accurate results. Sensentia provides leading-edge healthcare AI software that transforms complex data into clear, instantaneous answers for health insurance members.
Services
The best technical solutions have humans at heart. Sensentia uses AI technology to translate complex unstructured healthcare information, as well as structured information into clear, instantaneous answers, so members get accurate, complete information every step of the way.
From shopping, to service, to improving quality of care, with Sensentia members experience confidence, comfortable communication and lower frustration, dramatically increasing satisfaction and allowing them to truly 'benefit from their benefits.'Our leading-edge AI platform returns rich, detailed, comparative responses from complex data with near-perfect accuracy.
From shopping, to service, to improving quality of care, with Sensentia members experience confidence, comfortable communication and lower frustration, dramatically increasing satisfaction and allowing them to truly 'benefit from their benefits.'Our leading-edge AI platform returns rich, detailed, comparative responses from complex data with near-perfect accuracy.
Learn more about how Sensentia transforms member engagement by harnessing artificial intelligence technology. Imagine if you could transform your sales and service operations with leading-edge AI technology that helps you improve all of your key prospect and customer metrics and provide a consistent experience across all channels.
Sensentia Agent, our AI-powered conversational agent solution, provides members with accurate information every step of the way-and 247-, from shopping for the best-fit benefit plan to service inquiries such as questions about coverage.
Powered by Teneo, a conversational AI technology by Artificial Solutions, our Agent combines Sensentia's AI technology and deep benefit expertise to accurately model plan data and deliver information through a conversational chat, oftentimes removing the need for contact with a live agent.
Powered by Teneo, a conversational AI technology by Artificial Solutions, our Agent combines Sensentia's AI technology and deep benefit expertise to accurately model plan data and deliver information through a conversational chat, oftentimes removing the need for contact with a live agent.
Improve experiences and give contact center reps and members the fast, consistent answers they deserve. Every day, you're trying to make life easier for your members by putting the right information at their fingertips and solving their problems more quickly.
You're looking for ways to increase self-service, so your members often don't need to call - but if they do pick up the phone after an online search or virtual agent conversation, the experience is integrated and smooth.At the same time, you're dedicated to lowering stress, confusion, and overwhelm for your contact center reps and members, so they stay happy, healthy, and more engaged.
You're looking for ways to increase self-service, so your members often don't need to call - but if they do pick up the phone after an online search or virtual agent conversation, the experience is integrated and smooth.At the same time, you're dedicated to lowering stress, confusion, and overwhelm for your contact center reps and members, so they stay happy, healthy, and more engaged.
Right now, you're struggling to find ways to keep your members happy and healthy, while also managing the limits of your budget. But imagine if you could empower members to take control of their healthcare and truly "benefit from their benefits." With the right solutions, you can not only improve benefit understanding and inspire members to take charge of their own health, but also reduce costs associated with customer service.
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