Such things as TQM (total quality management) and other mechanically enforced programs are faddish and short-lived. True enduring quality comes from people who CARE about their customers. We are very careful to invite caring people to join our team, people of very high character. The rest takes care of itself!
Wall 2 Wall Flooring also understands
Monica M. —
Tara was so great at answering questions and helping with the best choice for me. She went above and beyond my standards
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