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Whenever a computer is checked into our repair shop, it is subjected to a three step diagnostic process. First we evaluate your hardware, (the tangible components of your machine like your hard drive and RAM) then we evaluate your software, (the non tangibles like your operating system, hidden viruses and program glitches) and lastly, we give you an
Hal O. — Daniel, the "owner", just showed up 90 minutes late for our appointment, which we had to call to confirm yesterday
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