Malden Animal Hospital & Kennel

They were ready to treat my pet after an attack, but they were not equipped and my dog's wounds weren't as bad as they could have been I guess they don't have enough staffing and equipment...so if there is any way to donate and help please do.

The doctors were awesome. I fully trusted them in taking good care of my cat.. the only gripe is very congested parking area other than that it’s all 5 stars for them. Too bad I moved further away from these fine folks

We've been bringing our dogs and cats here for 15 years. Until the last year or so, I would have given them 5+ stars. Drs. Hamburg and Ziegra have always been absolutely wonderful, they take time to explain in great detail any procedure or illness that we've dealt with, they think outside the box, work within your budget, and I truly feel like our pets' lives have been enhanced by their care.
However. The past year or so, I have noticed that the newer staff and
vets they have hired have not had the same level of attention or care. I have been treated rudely on several occasions by one of their

Incredibly professional, caring, and knowledgable staff. Having had pets my whole life, I am continually impressed by the care they provide our little chaos panther (cat). The business has the physical charm of a small-town vet, but the care staff I would expect from the most cutting-edge facility. After having used their services for >3 years, I can not recommend them highly enough.

Always great dealing with them and yes, we have a lot of pets! Nice, courteous, patient and informative.

The Doctors and staff have been very caring and helpful with Bandit and Velvet. They are both 16 yrs of age and are now experiencing health problems. I appreciate their patience and compassion in working with us for the best plan of action.
Many thanks from all of us. 🐾🐾

Critical: Professionalism, Quality, Responsiveness
This was my go to vet for over 30 years. We would board out dogs there, always satisfied. The last two times I had to deal with them, whomever answered the phone wouldn’t ‘hear’ what I was saying. Very frustrated. Tried one more time, and my call was handled very unprofessionally. Had to finally leave.

Service was AMAZING! I brought my boyfriends dog for a quick check up. The front desk staff made everything super easy and even got Lucky to feel more comfortable about going inside alone!!!!
Much gratitude, Amelia

They truly care about the animals first and foremost. They're also flexible, good with follow-up, and great with communication. Really down to earth.
Importantly they're not shady: they don't suggest useless imaging to inflate fees; they don't insist that you buy everything from them; they were happy to write a just in case prescription rather than insisting on visits every time for a chronic but occasional issue.

The best animal hospital vet ever. Professional and caring staff who take the time to communicate do you can understand what is happening and why. They saved my cats life and I will forever be grateful.