Melrose Animal Clinic has been a part of this community since 1982, and our current owner and veterinarian, Dr. Silverman, has been running the show since 1991. So, what makes us special? We run our animal hospital differently. We put your comfort and that of your pet's first and foremost. In fact, we're a Cat Friendly Practice and utilize many Fear Free techniques, too.
Every interaction here is based on compassion and respect. Couple that with comprehensive services, and the most modern diagnostic and therapeutic capabilities, and you have a sense of what Melrose Animal Clinic is all about. From my early childhood days of raising "Bobbin the Robin, " the orphaned baby bird that one day appeared in my backyard, I somehow knew that caring for animals was my natural calling.
Every interaction here is based on compassion and respect. Couple that with comprehensive services, and the most modern diagnostic and therapeutic capabilities, and you have a sense of what Melrose Animal Clinic is all about. From my early childhood days of raising "Bobbin the Robin, " the orphaned baby bird that one day appeared in my backyard, I somehow knew that caring for animals was my natural calling.
Services
It's a big question, with a simple answer: we're veterinarians who care. Our philosophy has always been to show animals the care, respect, and compassion that they deserve. Every aspect of our practice speaks to their needs, from the decor to the special way we interact with each pet as an individual.
Our veterinarians are special people who are passionate about your special pets. We are animal lovers before all else, and we happen to be very experienced and skilled in veterinary medicine. Serving pets and their people is a dream job for us all, and we can't wait to get to know you. Get acquainted with our team below and make an appointment soon to meet us in person!
Our staff are a group of hard-working, pet-loving, fun individuals who are devoted to providing the very best care for your companion. We pride ourselves on the quality service we offer to both you and your pet. Get to know us below and make an appointment soon to experience our level of care. I have worked at the Melrose Animal Clinic since 1989.
Accreditation from the American Animal Hospital Association is not a simple accolade. To us, it's a philosophy; a way of practicing veterinary medicine. As an AAHA-accredited animal hospital, Melrose Animal Clinic treats pets like the valued family members they are.
We're pet owners and animal lovers ourselves, and we understand that the human-animal bond is sacred and should be fostered with compassion and superb veterinary care-because when your pet is in their best health, your bond with them is strongest too.Your pet deserves the best, and so do you. When you choose an AAHA-accredited animal hospital, you're choosing a veterinary team that puts compassion and respect at the forefront of every service.
We're pet owners and animal lovers ourselves, and we understand that the human-animal bond is sacred and should be fostered with compassion and superb veterinary care-because when your pet is in their best health, your bond with them is strongest too.Your pet deserves the best, and so do you. When you choose an AAHA-accredited animal hospital, you're choosing a veterinary team that puts compassion and respect at the forefront of every service.
At Melrose Animal Clinic, we recognize that bringing your pet to visit us can cause FAS (fear, anxiety, and stress), and FAS affects not only our furry patients but their human parents as well. When our patients are fearful, stressed, or anxious, our ability to fully examine, and thus help them, is compromised.
Reviews (27)
Lori Kunian
Aug 28, 2021
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Kelly Patterson
Aug 19, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
We’ve been taking our cat Pepperjack to MAC since we go him. They are always helpful, kind & listen to concerns. The staff is friendly & more than happy to explain things further as needed. Our cat is never stressed going here. We are very happy with Melrose Animal Clinic & love the service & staff 😊
We’ve been taking our cat Pepperjack to MAC since we go him. They are always helpful, kind & listen to concerns. The staff is friendly & more than happy to explain things further as needed. Our cat is never stressed going here. We are very happy with Melrose Animal Clinic & love the service & staff 😊
Lynsseh
Aug 15, 2021
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They have been nothing but amazing to me and my pets throughout the years. The routine visits are always quick and the doctors, techs, and receptionist are helpful and friendly.
I called about my cat seemingly in pain, and the emergency vets wouldn’t take him without a referral because he wasn’t “critical”. MAC saw him same day and took a look at his mouth. I think we all were expecting him to have a dental issue. But the doctor suspected a fractured jaw and told us to call the e-vet again and tell them our normal vet says he needs to be seen today. After x-rays at the ER it was confirmed
I called about my cat seemingly in pain, and the emergency vets wouldn’t take him without a referral because he wasn’t “critical”. MAC saw him same day and took a look at his mouth. I think we all were expecting him to have a dental issue. But the doctor suspected a fractured jaw and told us to call the e-vet again and tell them our normal vet says he needs to be seen today. After x-rays at the ER it was confirmed
Laryssa Silva
Aug 02, 2021
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Long story short, my 2 years old dog just passed away of kidney failure. And we only found out at the emergency hospital with not much to do. Mind you, she was always at the vet with a concern. They will always say “shes doing fine, but she is underweight”. Well I believed them. But she was giving sings of it like(vomiting, loss of appetite…)all along and they couldn’t diagnose her. Plus, they don’t really care about your pet as much as you think. At least that’s what I experienced. I called with concerns at times and they will never make an effort to book an appointment and see (honey
Snaxx M.
Jul 21, 2021
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Exceptional, kind, caring doctors and staff. We have been bringing our 3 cats here for 5 years. They have always been thorough & thoughtful in diagnosing & providing treatment for our pets, especially when we adopted a cat with diabetes. Our family greatly appreciates their team's dedication to still provide excellent care for our pets during COVID, we were thankful for their adaptability to switch to curbside appointments to keep their staff safe. We wholeheartedly recommend Melrose Animal Clinic!
Stephanie Murray
Jun 23, 2021
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Alyssa T.
Jun 01, 2021
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Not impressed with the attitude of each person I've interacted with on the phone. Incredibly dismissive and rude. I called with a question about my sick puppy and was given no sympathy whatsoever. We were told very flatly to take our puppy to the ER elsewhere and each question was met with annoyance. I was told they had no appointments, even for an emergency. I even called the first second it opened in the morning. I think it would be good practice to leave a slot throughout the day in case of emergencies.
I was very bummed out because I was really looking forward to bringing our Frenchie
I was very bummed out because I was really looking forward to bringing our Frenchie
Andrea Galvin
May 23, 2021
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I have been taking our dog to MAC for the past 4 years (every since she was a puppy), and could not be more pleased. Everyone, from the admins, to the receptionists, to the vet techs, to the vets themselves are simply amazing. Professional, kind, courteous, compassionate, thorough, I could go on and on. It's evident everyone truly cares about every animal that comes in the doors. I've been so impressed with their protocols since COVID-19 happened....they haven't missed a beat. Thank you MAC for everything!
Larissa Lemes
Apr 04, 2021
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The melrose animal clinic is a great vet! We had some bad experiences prior to finding them, and this was the best place we've been to. They really take their time with your pet and give you plenty of time for questions and to go over your concerns, unlike other vets. They really care about the pets that go there and personally, I love that they listen to my every question about my dog's procedures, medications, etc. Staff is always doing everything they can to help as well, they are all so kind. We couldn't be happier!
J. O.
Apr 01, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
I have been going here for years and love the clinic and the staff. They are always so nice and cheerful and willing to help. The veterinarian always treats my dog with respect and gentleness. And they are so patient! I would rate this clinic as the best!
I have been going here for years and love the clinic and the staff. They are always so nice and cheerful and willing to help. The veterinarian always treats my dog with respect and gentleness. And they are so patient! I would rate this clinic as the best!
Asil Michelle
Feb 01, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
I took my cat here for the 1st time and she is doing better already. The staff was very helpful and took care of her immediately. I especially liked that I didn't end up with any over inflated bill and the staff was honest and let me know the cost upfront. We will definitely be back! Lisa R.
I took my cat here for the 1st time and she is doing better already. The staff was very helpful and took care of her immediately. I especially liked that I didn't end up with any over inflated bill and the staff was honest and let me know the cost upfront. We will definitely be back! Lisa R.
Frances Valerie C.
Dec 31, 2020
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My two Pekingese have been going to MAC since I moved to Boston in 2012. As they are now both 10 years old, we've been to MAC for many reasons. From eye injury's (darn flat faces!) anxiety concerns, gastro concerns, flea issues, ringworm scares, dental surgery, annual visits and my least favorite reason, cancer (MCT).
Life can get busy and scary and I'm so glad we found a veterinary practice with multiple DVM's who are personable, understanding and give you options for next step care. I've never felt pressured to get procedures done and I've never felt I didn
Life can get busy and scary and I'm so glad we found a veterinary practice with multiple DVM's who are personable, understanding and give you options for next step care. I've never felt pressured to get procedures done and I've never felt I didn
Lori K.
Dec 13, 2020
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I have been going here for 8 years. The staff is great, the love Max and Peanut the most established. Every doctor is top notch. The communication is second to none. Max has had 2 dent cleanings and a mast cell tumor removed and several aspirations. Peanut gets a twice yearly potty patch done(Turkish angora). Daphne likes it there also. My once ago cats saw them a little. Droopy had to be euthanized due to mouth cancer. TIGGER WAS JUST 18YO so it was just her time. They both received considerate comforting care. Picture below just for attention.
Robert S.
Oct 19, 2020
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I needed a new vet for my Westie and was referred here by a neighbor. I have to tell you that scheduling the appointment, the demeanor of the phone representative and the customer service by the Vet tech and the Vet were all a great experience. Granted this is in the middle of the pandemic but Melrose Animal Clinic went above and beyond to make this as safe, yet personal, experience given the circumstances.
Debbie F.
Sep 23, 2020
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I brought my kitten Holly here after going through 2 very good but not personable vet clinics in North Chelmsford where i reside. Immediately i felt in good hands. Everything i had concerns about the technician listened and the vet called himself to check in. I just had her spay there and i was very worried about her going into surgery. Marci and Allison and Linda the office manager all were so comforting. Marci was so compassionate and seemed to know exactly what to say to ease my nerves. The recovery from surgery, awesome. Holly bounced right back and was eating right away that night.
Rocket C.
Aug 31, 2020
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Update: Was appreciative of Ms. Eagan's offer to discuss my concerns, which she graciously listened to. She explained their perspective and apologized for any inconvenience or cause for concern. As someone who has worked in the vendor side of business for decades I know that no company - no system is 100% perfect. I truly believe that what differentiates companies, is how they respond to problems and resolve them. In this case, I'm grateful to have been heard and felt valued. Thanks and kudos.
Sarah M.
Apr 25, 2020
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Alexandra G.
Mar 06, 2020
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My parents and grandparents have been going to this clinic for as long as I remember (I mean I remember as a kid bringing in a stuffed animal and they put a "cast" on his "broken leg") and a couple years ago now I brought my parents dog in while I was sitting for them. The tech looked at my name and asked "did you own a cat named smoochie?" I was shocked. Smoochie was my first kitty and had passed some years ago at this point. The tech went off to say she was one of her favorite patients ever and still had a picture of her. This warmed my heart so much and despite
Christina P.
Feb 05, 2020
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Shelby P.
Sep 08, 2019
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Bob R.
Apr 02, 2019
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Sheldon J.
Oct 31, 2018
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Kay C.
May 31, 2018
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On January 21, 2017 my pet was seen at Melrose Animal Clinic for his Lyme and Leptospirosis Vaccines. At check out, I was informed that the tech had negligently given the oral kennel vaccine via injection. We were told we had nothing to worry about. After talking to someone on the HomeAway emergency hotline about his symptoms, we were encourage to take our pet to the emergency clinic later that night. Our bills totaled over $700 and he was put on multiple medications.
MAC informed us that they would reimburse us for the bills, but it was a year long battle resolved only about a month ago (April
MAC informed us that they would reimburse us for the bills, but it was a year long battle resolved only about a month ago (April
A. M.
May 10, 2018
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My family has brought all of its pets to Melrose Animal Clinic since I was child. They were a family-oriented, not-too-expensive animal hospital with great care and kind staff. We've put down two pets in years past and my family always felt the staff were honest and upfront.
However, in recent years the owners have expanded and renovated the office. The prices are now very high; certainly higher than the other hospitals in the area I've quoted for services. The veterinarians and technicians are also quick to push the treatments they recommend, and are very rigid, even condescending,
However, in recent years the owners have expanded and renovated the office. The prices are now very high; certainly higher than the other hospitals in the area I've quoted for services. The veterinarians and technicians are also quick to push the treatments they recommend, and are very rigid, even condescending,
Jayne T.
May 08, 2018
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Great place and they know my dog well. Clean, prompt service, so good with animals and their owners! I do appreciate knowing someone is just a phone call away who knows my dog and his special needs. Fair pricing for the area - there are far more expensive veterinarian's out there closeby. Thanks for all you do for Jerry and me MAC!
Kamil K.
Nov 04, 2016
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Val F.
Oct 25, 2015
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RESPONSIVE, CARING AND PROFESSIONAL TREATMENT FROM THE ENTIRE TEAM
After suffering through lackluster service at another vet practice (also reviewed on Yelp), we recently switched to Melrose Animal Clinic and have been extremely impressed with the responsive, professional service we're getting from Dr. Shah, Bianca and the entire team.
After waiting 3 days to see a vet at our prior clinic, we called Melrose and they were able to see our injured dog that night (yay for late hours!) We saw Dr. Shah who immediately diagnosed the severity of our dog's injury (full ACL tear), walked us
After suffering through lackluster service at another vet practice (also reviewed on Yelp), we recently switched to Melrose Animal Clinic and have been extremely impressed with the responsive, professional service we're getting from Dr. Shah, Bianca and the entire team.
After waiting 3 days to see a vet at our prior clinic, we called Melrose and they were able to see our injured dog that night (yay for late hours!) We saw Dr. Shah who immediately diagnosed the severity of our dog's injury (full ACL tear), walked us
