Since its inception in 1974, Musso Plumbing & Heating Inc. has operated under the guiding principle that the customer always comes first. When the company first started, Mr. Musso had only one truck and a small office on Elmwood Avenue in Kenmore. At the time he opened the company, he was the youngest Master Plumber in New York.
Prior to advancements in technology, he was repiping homes and digging sewers by hand. Soon, more services were added, and the company transformed from a small business into a full-service plumbing, heating, and cooling company. Now, we have a much larger office in Williamsville. This enables us to offer our exceptional services to many areas of Western New York, including Cheektowaga and Buffalo.
Prior to advancements in technology, he was repiping homes and digging sewers by hand. Soon, more services were added, and the company transformed from a small business into a full-service plumbing, heating, and cooling company. Now, we have a much larger office in Williamsville. This enables us to offer our exceptional services to many areas of Western New York, including Cheektowaga and Buffalo.
Services
Whether you think about it or not, you depend on your plumbing system to function and operate properly every day. The minute something goes wrong, it can throw your entire day off-especially if you have to wait around forever for a plumber to arrive. Fortunately, you've come to the right place. Musso Plumbing & Heating Inc. has been assisting customers with all of their plumbing needs for over 45 years.
Your plumbing system is crucial to your day to day life. From brushing your teeth to doing the dishes or laundry, you rely on your plumbing to keep your life running. When you are having issues, such as low water pressure, a running toilet, or a backed-up kitchen sink, you immediately notice it. Plumbing systems can be complicated, and making repairs is no small task.
Leaky pipes can be incredibly frustrating. Often, they go unnoticed until your home or office has suffered extensive water damage. Other times, we can hear them, but struggle to locate them. This is why if you have leaky pipes, you should call our experienced pipe leak repair plumbers. Our Master Plumbers at Musso Plumbing & Heating Inc. are always professional.
When your water heater fails you, you need it fixed quickly and effectively. At Musso Plumbing & Heating Inc., our plumbers know water heaters! Our Master Plumbers are committed to professionalism and show up prepared and ready to fix your problem, no matter what it is. When you hire us to handle your water heater repair or installation, we aren't happy until you are.
Our drains are crucial to the proper functioning of our plumbing system, but we don't think about them often. We just assume they are working. When they back up or have a problem, it can create a huge mess and a lot of frustration. If you are having trouble with the drains in your home or business, Musso Plumbing & Heating Inc. can help.
Reviews (11)
Claire K.
Dec 31, 2021
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I hired Musso a little over a year ago to snake my kitchen line. They found a blockage leading the septic tank and said they needed to replace the one and a half inch line from the house to the Celtic tank with another 1 1/2" line. They added 2 angles, one of which is a black flex angle fitting. When I had the Plummer's out yesterday they evaluated the issue and confirmed that the new line Musso added was NOT to code. A 3" line is required for outdoor plumbing. Musso charged me $2,000 for a job poorly done. I also had to fix my garden and replacing numerous plants, another huge
Don Zelakiewicz
Dec 08, 2021
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Margaret Manhard
Oct 25, 2021
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Kim Swierski Flattery
Oct 19, 2021
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We had a clogged sink / disposal Sunday evening .Tried to clear it ourselves . Finally gave up- called Musso on Monday afternoon - so nice and polite on phone call .sent plumber same day- even though it was scheduled last minute and the Bills were on Monday night football- the plumber Jim fit me in at end of day , fixed the problem and was professional yet friendly . I would def use this company anytime in the future for any other plumbing issues !
Lynn Pleasant
Sep 29, 2021
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DO NOT USE THEM!! We bought our furnace thru them and have had issues every year. We called a different company this year and found that Musso didn’t ground anything on the furnace which is why we’ve had none stop issues. Also found that the board they “replaced” last year was not actually replaced they just sottered a piece onto it. Crooks!
Brad S.
Mar 19, 2021
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Do not hire musso plumbing unless you like 2 be taken advantage of & over charged ! the technician called his boss, & got & estimate over the phone hahhhaaa , never heard of this $3400 ! reluctant & needing 2 get the plumbing fixed , I agreed ! they came out the next day ! they dug up the lawn & put a camera through the pipe , showed me a still , blurry, camera view & told the whole pipe is shot ! they said it needed 2 be replaced but would cost & additional $5600 on top of the already $3400 ! I felt like I was backed in a corner with my lawn torn up , & supposed
William Matusek
Mar 04, 2021
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Bill D.
Jun 21, 2018
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On Jan, 2018, There was a water leaking. I called Musso. They came and they cut off a short pipe then they installed an 1/2 inch hose bib. They charged me $442.61 including taxes. On June, 2018, the water was leaking again around the hose bib where they put the hose bib on Jan, 2018. I could not see exactly where. I called Musso again, because I have one year warranty. They sent a tech coming to check it up. The tech said that it was not what he did on Jan, 2018, but he pointed at the leaking showing me where the leaking came from. It was about less than 1/2 of toothpick around the hose bib where
Kailey G.
Apr 21, 2017
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We had a water main break and needed an emergency plumbing service. It was nice that they were available to come out right away...and the job lasted about a half. The plumber was nice enough and did a decent job, but after handing me a bill for over $630.00 for the installation of two stop valves for a lav sink, I had no choice but to pay it.
A contractor that our home owners insurance referred to us looked over the bill to see what work had already been done, and said that I was charged nearly 3 times what the actual price should have been. I can't believe that this business would take
A contractor that our home owners insurance referred to us looked over the bill to see what work had already been done, and said that I was charged nearly 3 times what the actual price should have been. I can't believe that this business would take
Jason S.
Apr 20, 2015
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We had an issue with a clogged drain. They never inspected the interior pipes, but told us our sewer trap was broken. They charged us thousands of dollars to replace it. When they brought out the trap it was only cracked. I watched the one worker smash it with a hammer. Then they called us over to show us how bad it is. We felt deceived and ripped off. Will never use Musso plumbing again. Work was done a few years ago, but wanted to warn others.
Kurt K.
Feb 28, 2015
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Musso had been my "go to" company for boiler problems until today. I had a problem with my boiler yesterday and they charged me $350 to replace $30 part. That I can take. The trouble is that after they left I realized I had no heat in half of my house. I called them and they said the tech would call me. When I didn't receive a call I called again. Tech is tied up and may not be able to call until tomorrow. Froze my butt off all night and expected a call this morning. No call. Called again and was told they would have the tech call me again and that it would cost me another visit
