Tier 3 MD
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Tier 3 MD
At Tier3MD we pride ourselves on providing top notch medical grade IT support, and IT and EMR Solutions for medical practices. We understand your practice, and we understand the urgency in resolving issues in a timely manner. Everything we do at Tier3MD focuses on providing the best, most efficient medical IT support to our customers.

When you need Medical IT support, it is important that you can get a hold of someone immediately. Our phones are answered live by our staff during regular business hours. If all Response Team representatives are busy, you will be transferred to our LIVE answering service and they will text us immediately with your message.
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About us: Founded in 2005, Tier3MD has become one of the leaders in IT support for medical practices. Today, Tier3MD focuses on helping Physicians stay on the path of providing quality healthcare by providing quality technical support. At Tier3MD, our trained and certified network engineers are experts at delivering medical IT support for your medical practice.
Tier3MD is one of the leaders in providing Medical Practice IT Support for the healthcare community. Our engineers and technicians have experience working with Allscripts, NextGen, eCW, Greenway, All Meds, MicroMD, Intergy, and Centricty as well as other EMR's and medical applications. We have experience with diagnostic equipment, x-ray equipment, radiation oncology equipment, ultrasound, PAC systems and more.
In 2005, Sheryl Cherico and Steve Platnick saw a specific need for IT support for medical practices. They immediately knew that the medical industry was going to need to make changes to the way they were practicing medicine. Technology was changing quickly, and they wanted to be there to help.

They are also very excited to be a part of an ever changing industry, and knew that they were going to become a leader in providing IT support for medical practices.Over the years, our company has evolved, and has done a great job in keeping up with the trends and changes facing the medical community.
Tier3MD is a managed service provider. With Remote Managed Services, we can easily anticipate, identify and resolve issues much faster, and with greater accuracy. Our highly skilled helpdesk team will quickly connect into your server or PC, and take all the necessary steps to resolve the issues.

Along with faster support, our remote monitoring software allows us to push out antivirus, antispyware, patches and updates, which allows us to be proactive in maintaining the health of your network.Being proactive will help avoid downtime, which in turn, costs the practice money. Remote Managed Services is a great way to supplement your in-house staff.
Tier3MD has a fully qualified helpdesk for medical practices and businesses. Our staff has extensive healthcare experience. The Tier3MD helpdesk currently supports over 10,000 users nationwide and over 300 applications. The Tier3MD helpdesk provides a single point of contact for your users to gain access for assistance in troubleshooting, getting common questions answered, and solving various issues.
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