Promag Energy Group
Call now
Call now
Website
Call
Promag Energy Group
ProMag Energy Group Air Conditioning and Heating was first established in 1988, offering air and heat to Orlando and Central Florida's Residential, Commercial and Light Industrial HVAC needs. Since the start of the corporation, ProMag Energy Group has continued to provide top quality air conditioning service to the Central Florida area with two things in mind, customer satisfaction and low prices.

We want our customers to feel secure knowing ProMag has their back. We provide a 1 year service warranty on all preventative maintenance calls to ensure comfort. Our company is always open, on call 24/7 to ensure our customers are protected in case of an air conditioning or heating emergency.
Services
Promag Energy Group A/C & Heating is one of Florida's longest running residential HVAC companies. Since 1988, we have served Orlando and surrounding areas providing air conditioning installs, repair, and maintenance tune up's to customers who we value beyond anything else. We strive to be your trusted local ac repair company.
Using state-of-the-art duct cleaning practices, ProMag Energy Group Separates itself from ineffective conventional forms of duct cleaning. Our Installation teams are of the highest caliber in all of Florida. Our heat load calculation experts ensure your system is properly sized to preform at it's highest efficiency.
After you find out that your AC system is in need of repair and you are looking for trusted AC Repair in Orlando FL, there is no question that Promag Energy Group is the Orlando FL air conditioning company to contact. We have been called "Orlando's Air Conditioning Company" for years because we have been committed to AC Repair Orlando FL ever since 1988.
Air conditioning units break down at unexpected times and you shouldn't have to wait until the next day to get air circulating back into your home. That is precisely why we offer a 24/7 Emergency AC Repair Orlando Service that is designed to get your AC back up and running as soon as possible. Being a Florida resident, experiencing an emergency AC situation can potentially harm your health and cause heat-related illnesses.
ProMag Energy offers affordable HVAC installation in Orlando from the leading brands in the industry such as Goodman, Trane, and Lennox. As a local air conditioning company we offer easy financing options making our units available to all Floridians. We work with you to design your home air conditioning system for its highest efficiency to save you money on energy bills and more.
Reviews (16)
Frank Woll
Frank Woll
Nov 23, 2021
Report
I have been using Promag for about 11 years and have had great service with quality materials/equipment and workmanship. Today's (12-3-21) visit went very well with Chris Bronson performing the checkup. He had a couple of very helpful suggestions for improving the electrical durability and usage. Chris was very knowledgeable and professional while being very courteous and friendly. It was easy to discuss the options with him.
I look forward to future good work from Promag.
Getaway Vacation
Getaway Vacation
Oct 25, 2021
Report
Critical: Quality
BE AWARE OF PROMAG. THEY WILL COME ACROSS PROFESSIONNEL BUT WILL END UP RIPPING YOU OFF!!! I have been a client for 4 years . I will never used them again.
Service: AC repair
Joe Deralus
Joe Deralus
Sep 07, 2021
Report
I cannot begin to fathom how unprofessional the representatives of this company are. After almost 2 weeks of my original A/C installments, this company show lack of competencies in their work in every category. The inspection failed on 4 separate occasions. When you spend so much money to get something done correctly, I expected at least the bare minimum of customer service. I was told that I would be charged for their lack of work after the 5th attempt by the County of Osceola for failure of wire codes, permits, and failure of finishing work prior to inspection. They gave me a window between
Wanda Badillo
Wanda Badillo
Sep 02, 2021
Report
The worst nightmare. We bought an ac system about 3 months ago and which has been failing ever since. Every time contact customer service their responses are unprofessional and care little to help fix the problem. The fourth time the ac shuts down and we called they never came to fix the problem. Being in Florida summer and days without AC is a big NO.
Red B.
Red B.
Jul 20, 2021
Report
If I could give it 0 stars I would. I got a new unit 11 days ago, and the unit STILL isn't working... there so far has been 5 different techs to come out and fix a "new unit". Each time, the tech complained about something the previous tech did wrong. They were always late and one day didn't even show up. I knew something was wrong then. I have small children in a 93 degree unit for almost 2 weeks. $8,000 later, to make matters worse, when I called to find out what was going on there was a man in the "call center" who was extremely rude and hung up on me. Literally
Gary M.
Gary M.
Jul 07, 2021
Report
I returned from a trip to find my AC not working. I have been getting service from Promag for many years and have my system checked by them twice a year. I called them and they were able to make it out the same day. They gave me a window of between 12 and 3:00 PM. The technician arrive at about 1:20 PM and spent about 50 minutes and got the system working. He replaced the starting capacitor and installed a hard start. The cost was $675 which I thought was excessive considering the time he spent and the small cost of the parts he put in (less than $50). I called them and spoke to the owner
Alyssa B.
Alyssa B.
Jul 07, 2021
Report
They're happy to charge $7400 for a brand new AC unit and install it on a Saturday, but then when it goes out two days later after business hours, despite the fact they claim to be a 24hr 7 day per week business, they can't get anyone out until between 9-12 the next day to fix it. RIDICULOUS.
Nelson Rivera
Nelson Rivera
Jun 21, 2021
Report
They did a good job. my A/C is working great. Thank you and god bless your Company. Be safe
Andy Paris
Andy Paris
Jun 06, 2021
Report
The technicians are wonderful but the company itself seems to be over charging their customers. A part that only costs $15 online is sold by ProMag to their customers for $200!! They also do not ensure you have the best set up, they are always in a rush and because of this the quality of their set ups are poor, costing the customers more money in future repairs. If they put more time and quality into their work, they could have a five star rating.
Cathleen Rodriguez
Cathleen Rodriguez
Jun 04, 2021
Report
We just had CJ come in and review our AC to inspect the health of it. He was so friendly, professional and easy to work with. He explained everything we needed to know for future repair and was super knowledgeable. We are thankful for his time and for going above and beyond with answering all of our questions. I highly recommend Promag Energy and ask for CJ!
Marisol Mosby
Marisol Mosby
May 20, 2021
Report
Positive: Professionalism
I would use them over and over my tech was Mr. Dariell and he was very educational. Honest and informative. He explained my unit and its functionality to where i can understand it and assist in my own maintenance. Great guy over all.
Services: Cleaning, Heating maintenance, AC maintenance
Linda B.
Linda B.
May 18, 2021
Report
I have been using Pro Mag for over 20 years and have always been satisfied with their service. HOWEVER the constant phone calls looking for "new/more business are very annoying.
Susan A.
Susan A.
Jul 27, 2020
Report
This company called me to sell me on a air-conditioning service. The number they called is on the state and federal do not call list. When I mentioned it to the person who called, he hung up on me. Not the kind of business that I am interested in hiring.
Rebekah F.
Rebekah F.
Jun 16, 2020
Report
We are selling our home and need to get a professional electrician out to review our buyers inspection report! John Taggart came out asap, was very easy to communicate with and arrived right on time. He walked us through the report and in detail explained everything that was brought up in the report. Luckily the report was not accurate at all and he gave us peace of mind knowing that there were no problems of concern. He was very professional and honest. His knowledge of electric services were outstanding and you can walk away feeling confident that his 20+ years of experience is 100% accurate
Zakaria R.
Zakaria R.
Jul 24, 2019
Report
Horrible Service with no sense of ownership!!!

I just bought a house and I decided to replace all three old AC units .

I got estimates from different companies . I contracted with promag after speaking with their salesman Jeff . He assured me that they will have 6 technicians on site and they will install my ACS in 1 day with no problem.

Sure enough 6 clueless unprofessional technicians showed up . They trashed my the place down , messed up my hard wood floor . Left a pile of trash in the house , one of the air handlers was not fully sealed ( hot and cold air was mixing and a big pile of
Linda G.
Linda G.
Jun 22, 2018
Report
No communication whatsoever within the company.

After living in our house for 8 months and approaching summer, we had ProMag out for a service call at the end of April; when our unit was opened up it was full of mold. Also our unit was 12 years old so we decided to have the unit replaced. We also needed the air ducts cleaned due to the mold. They were quick to schedule within that week and worked with us on a finance agreement.

Our system is a 4-zone, but this was not relayed to the techs installing our new unit. The tech was able to by-pass the 4-zone system to get us through the weekend