Comfort, be it in your home or business, is the ultimate issue. A new furnace and/or air conditioner is a critical part of your system, but think in terms of "the system". The furnace and/or air conditioner, duct system, registers and grills, thermostat, chimney/venting system plus all other items making up "the system" need to be evaluated as part of any heating/cooling equipment change.
Reviews (9)
Ben T.
Jun 14, 2021
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Best company out there as far as I am concerned for heating and cooling issues. Deluxe put an Hvac system in for us a few years ago and we couldn't be happier! Peter and his team are fast, responsive, and you can tell they actually care. Glad to know there are still some very good honest businesses in Portland.
Steve B.
Apr 13, 2021
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I am a retired Realtor so I've worked with numerous contractors over the years. I really like Peter and his employees. They are honest and fair and do professional work.
I recently had his company come out to explore the idea of adding a second heating & cooling system to the different levels of my home, as the temperature varies by upstairs/downstairs. That would have cost around $6,000.
However, John suggested a different solution, involving dampers, and that has solved my problem. Cost: $250.
Thanks for giving me the easiest, least expensive solution.
I recently had his company come out to explore the idea of adding a second heating & cooling system to the different levels of my home, as the temperature varies by upstairs/downstairs. That would have cost around $6,000.
However, John suggested a different solution, involving dampers, and that has solved my problem. Cost: $250.
Thanks for giving me the easiest, least expensive solution.
Marcia W.
Jan 25, 2021
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They are great. Peter has been wonderful taking the time to explain things to me and also what options I might have down the road should I experience another problem with my old furnace. The office people are friendly and helpful as well. I needed service on the weekend and their recording indicated that there were no service people available but Peter came back into town early and called me and was able to come diagnose the problem. The only thing I can say that was disappointing was that no one ever told me about their service contract which would have saved me $90 on the weekend service call
Tom S.
Jul 31, 2020
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Had a service call. There were a lot of openings even though there's a heat wave, so it was great getting an appointment the same week. It turns out our issue was more a plumbing problem so we had to call a plumber but our technician was super-awesome explaining that to us and provided us a courtesy call. He was great, and we'll be sure to use Deluxe again because of the customer service!
Monica C.
Oct 14, 2017
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Sara H.
Oct 28, 2016
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This is the email I sent to the homeowner- I should add that they scheduled us in for the next day- super prompt in the busy season!
He was there from 1-3 taking things apart and double checking things that weren't even a problem just to make sure he wouldn't need to come back this year.
There was some water in the tank but it was likely from condensation since the tank is so low and there's enough air in there to introduce moisture. He didn't have to run it for very long before it was back to oil. He said keeping the tank as full as you can is ideal to mitigate that problem
He was there from 1-3 taking things apart and double checking things that weren't even a problem just to make sure he wouldn't need to come back this year.
There was some water in the tank but it was likely from condensation since the tank is so low and there's enough air in there to introduce moisture. He didn't have to run it for very long before it was back to oil. He said keeping the tank as full as you can is ideal to mitigate that problem
Christine A.
Jul 01, 2016
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Peter & his team were fantastic from start to finish. Seriously can not speak highly enough for their attention to detail & their above & beyond customer service. They installed a new furnace, duct system, AC & gas fireplace in my house and did an incredible job. Best part get to sleep sound knowing that they are here to help if any issues do arise. They might be slightly more expensive than the competition but worth every penny!!
Kal C.
Jan 30, 2014
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Conversion complete!
Deluxe handled NW Natural and they were actually here much earlier than planned, had gas set up prior to installation, so we didn't have to go 10 days without heat.
Goodman furnace is so much more powerful. It blew any funky debris out of the vents and doesn't smell weird like the oil heat did.
Thanks, guys! One inspection to make sure it passes and all is well, and we are good to go.
Deluxe handled NW Natural and they were actually here much earlier than planned, had gas set up prior to installation, so we didn't have to go 10 days without heat.
Goodman furnace is so much more powerful. It blew any funky debris out of the vents and doesn't smell weird like the oil heat did.
Thanks, guys! One inspection to make sure it passes and all is well, and we are good to go.
Chrystal S.
Oct 28, 2011
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I went weeks without heat because their first installation failed inspection. Rather than explain their crappy work, I will allow it to speak for itself by posting a few photos...
(Note - This is what it looked like even after they returned a second time to fix their original install. The city wasn't happy with their work, and neither am I.)
(Note - This is what it looked like even after they returned a second time to fix their original install. The city wasn't happy with their work, and neither am I.)
