Cost Plus Heating & Air

I highly recommend Steve and Cost Plus Heating & Air. My furnace stopped working, even after another furnace company had come out to fix it. When I called around to get service, everyone told me it would be at least a week before I could get a repair. Steve was able to get out the next day, identify and fix the problem. He also explained why the problem occurred. Other furnace folks have told me that my furnace needs to be replaced due to its age, but Steve said that it's a good furnace and could run for several more years. Music to my ears! Finally, the cost of the repair was very, very reasonable

Steve installed a new heater and AC for us in our new home this year and we can't say enough good things about the entire experience. Because of supply chain issues outside of Steve's control, our units were delayed. Steve helped fix up the existing AC to keep our house as tolerable as possible during the awful summer heat and then found an alternative unit to keep us going with AC ahead of the second big heat wave. He even showed up during the first heat wave (with 115 degree temps!) to try to fix our AC even though he'd been working almost 24/7. He got us set up with a heater to keep the house

At a difficult moment - busted furnace - Steve from Cost Plus swooped in and saved the day/winter!
His old-school dedication, professionalism, and tenacity looking for the right fix for us was really inspiring.
I cannot recommend them highly enough.

Positive: Professionalism, Quality, Responsiveness, Value
Steve was very professional and knows his stuff. He fixed issues I had for years from previous bad install that a different contractor did. I recommend Cost Plus over any other contractors out there
Service: Heating maintenance

They did a great job installing Central AC for us. They were booked out quite far, but that's every good contractor these days. Steve's quote was competitive, and he did not go over the quote even though supply/shipping issues meant he had to order a different unit than originally planned.

We installed a mini split in our attic bedroom and central AC downstairs; Steve and Connie were very patient, answering all my questions and talking through multiple options with me. I appreciate his pragmatism and that he doesn't try to upsell or push more expensive equipment unnecessarily. Despite being very busy during the summer season, he usually answers his cell phone and is gracious about any questions/concerns. I know I will be able to count on him to help if anything malfunctions and for regular maintenance calls. He rebuilt our existing furnace system to accommodate the height for an

Positive: Professionalism, Punctuality, Quality
Installed a mini split system. Super professional, on time, great service. I’d recommend them to anybody.
Services: Install heating system, Ductless heating and AC services, Installation

God Bless Steve at Cost Plus. Woke up to my furnace not working this morning during a huge snow and ice event. Steve's cell number is on the voicemail at Cost Plus. He answered (on a Saturday) correctly diagnosed the problem by phone for free (frozen condensation tube) and told my husband how to fix it. Problem solved!

Impressed with how professional and reasonably priced my experience has been to maintenance my furnace and fix some air flow issues. Very knowledgeable. And very thankful for some simple advice that helped my freezing bedroom be warmer. I wish I had called sooner and not froze every night for a decade! I can not believe how simple the fix was. And I learned when you have an older home, do not assume anything is done correctly and big problems can have relatively easy fixes.

If you're on the market for a trustworthy and reliable heating contact look no further. Steve and his team were life savers to us! As new home owners in a pandemic it was difficult to navigate getting good help that was also affordable. After our furnace broke in November we tried to go through our home warranty and were matched with one of their contractors who did absolutely nothing for us, we waited for 10 weeks with no heat in 40 degree weather. Out of desperation we decided on an alternate route and we found Steve. Within 2 days he had a quote and timeline for us. He was honest, friendly

We called to get our system serviced and was told that they were 3 weeks out, no problem at all. After no contact for over 5 weeks we called again just to make sure that we were on their radar. Still no response after two weeks. We will give our business and money to someone else.

I had *such* a great experience working with Steve and his whole team at Cost Plus. This guy really knows his stuff, is completely honest with you, and extremely professional. I am so happy with our new furnace and so happy we went with Cost Plus. While installing the furnace, we discovered that one of the bedroom vents had not been connected to the heat previously. Steve and team were flexible and able to fix this issue affordably. I can't recommend them enough. You will not regret working with a professional and getting a high quality furnace that will be working perfectly for years to come.

I couldn't be more happy with Steve's service. Not only did he diagnose the problem with my heater, that I needed a new hose and that a pressure switch was faulty but that my board was fried as well. It was an old board that isn't made any more. I was thinking about how much I would have to pay on eBay to find a new one. He said "don't worry I bet I have one in my shop". He dropped it off an hour later and the furnace fired right up. He was so kind and explained to me how everything worked. Can't say enough nice things.

Steve and his crew are fantastic. You can tell straight away that customer service is important to them. Cost Plus installed central AC in our new home. They showed up on time and were courteous. They respected our home and were done in the time they told me. When they were done they explained everything that they had done. Already have Cost Plus Heating and Air lined up for another job at our house!

Great service and great price! They are super busy as a result so getting in touch can be difficult.

This was the best service interaction we have done on our home. THE BEST. Response time was so fast, and when Steve came out to quote our job he did two things other salespeople have NEVER DONE: 1) he explained how others would try to upsell the job, and 2) he didn't bag on our current furnace situation (which everyone else did). I like that! He was honest and didn't have to give us a "gloom and doom scenario". The install of our AC was so fast and I can say OUR HOME IS CHANGED FOR THE BETTER.
Cannot recommend them enough!!!

I've had the pleasure of working with Steve and Cost Plus Heating on three different homes over the last 15 years. Steve installed new furnaces in three different houses, and an air conditioning unit in one. He is a pleasure to work with, honest as the day is long, hard-working, incredibly knowledgeable and competent, uses high-quality products (exclusively American Standard), is responsive to emergency and weekend calls, and has very competitive pricing, with no extra padding or sales tomfoolery. Here's one quick example - on the last job he did for me, he deducted $50 off the final