Horne Heating & Air Conditioning
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Horne Heating & Air Conditioning
Whether you hire our water heater service techs or our electricians to work on your home's systems, you'll receive the same outstanding service that you expect from us as your HVAC contractor. We're committed to achieving excellence in everything that we do. Trust in our expertise. We're a full-service home contractor specializing in HVAC and electrical services.

We are also experts in water heater installation and repair. Our company maintains contractor licenses in North Carolina and South Carolina to better serve homeowners and businesses across the Greater Charlotte area. Since 1983, our air conditioning company has served customers in Concord, Mint Hill, and Matthews, North Carolina, as well as York, Fort Mill and Lake Wylie, South Carolina.
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Heating and Air Conditioning Repair & Installation - Proudly Serving the Greater Charlotte Area. Horne is synonymous with comfort. But managing heating, cooling, and indoor air quality can be quite a challenge, and knowing where to begin is often frustrating and overwhelming. The right HVAC contractor should be one you can trust for dependable service whenever you need it.
Call on Horne Heating and Air Conditioning Inc. for unlimited comfort in every season. We're here when you need a reliable, trusted HVAC contractor. You can count on us for innovative, out-of-the-box solutions to your indoor comfort challenges. Our NATE-certified service techs work with businesses and homeowners across the Greater Charlotte, North Carolina, region.
You depend on your air conditioner to fight the heat and the humidity in Charlotte, NC, but can you depend on your air conditioning contractor? At Horne Heating and Air Conditioning Inc., we're dedicated to improving your comfort. Our skilled service techs maintain your air conditioning equipment as if it were their own.
You depend on your air conditioner to fight the heat and the humidity in Charlotte, NC, but can you depend on your air conditioning contractor? At Horne Heating and Air Conditioning Inc., we're dedicated to improving your comfort. Our skilled service techs maintain your air conditioning equipment as if it were their own.
With a new air conditioner, you can afford a higher level of comfort while saving money on repairs and lowering your energy bills. Whether you need to replace an aging air conditioner or just want to upgrade to a better model, we provide top-of-the-line products and expert installation services. Size matters with HVAC equipment.
Reviews (23)
Allison Berger
Allison Berger
Jan 05, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Everyone was great, especially Kenny! He was very knowledgeable and did a great job fixing a complicated problem.
Services: Heating system repair, HVAC maintenance
Kevin'S. Anderson
Kevin'S. Anderson
Dec 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Hugh, Tyler, and Renee were awesome. Communication was through and installation was completed early. Would highly recommend them to anyone.
Service: Duct and vent installation
Mark Feldpausch
Mark Feldpausch
Dec 15, 2021
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Horne HVAC did a top notch job replacing our heat pump. The customer service provided by everyone I interacted with was outstanding. We got quotes from multiple companies and only Horne offered us creative solutions in order to get the job done both faster and with a better long-term design that what we originally had. The service provided by the installers was excellent. They worked hard to take care of our home, minimize disruption, and made sure the job was done right. My thanks to Itzik, Nicholas, Cary, Jon, and everyone else from Horne. All of you did an outstanding job!
Bill Kennedy
Bill Kennedy
Dec 05, 2021
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When it came time to replace my two aging heat pump systems Horne was great to work with. They took the time to listen and work with me on what I needed to replace my old systems, not simply sell me what might work best for them. From the estimating to the install, it was about as smooth as it could be. The installation was done in one day for both systems - Johnathan, Tyler and Jose could not have been more professional and thorough.
George Yazbeck
George Yazbeck
Nov 16, 2021
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As usual, Horne Heating and Air came through to help us. Nick was very courteous, professional and honest. I highly recommend their service.
Marc Billings
Marc Billings
Nov 04, 2021
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The compressor in our old unit went out and we had a tech out quickly to diagnose the issue (which another unnamed company misdiagnosed). Due to the age of the unit (19yrs) and the cost of replacing the compressor, we decided to explore purchasing a new unit. Itzik was prompt and professional and was not pushy. He gave us different options and was transparent about the cost. After settling on the unit, we were able to schedule installation just a couple of days after. Nick, Carey, and Lloyd did a great job on installation and were only minimally disruptive. We once again have comfortable temperatures
Roger Mitchell
Roger Mitchell
Oct 14, 2021
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Earlier today Tony H addressed two design / install issues with our condensate line that had resulted in an overflow of water into our furnace room. One, the line running from our furnace closet to the exterior of our home had developed a sag or flat section in the crawl space, creating issues with the line not draining properly and clogging due to mold buildup. Tony installed additional hangers to ensure a positive slope. Two, our condensate line had been modified a few years back to accept clean out flow from a newly installed humidifier. Tony changed that connection from open and vented to a
Carol Manz
Carol Manz
Sep 13, 2021
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Bobby Strain is an outstanding technician and great representative of Horne. He goes above and beyond to make sure we understand the service and are happy with everything before he leaves. Horne has excellent customer service with the exception of being proactive about scheduling contract maintenance for spring and fall check-ups. As a result of… not being notified (most companies with a contract in place call to schedule appointments!) we have missed a few timely maintenance appointments. This is a back office problem that needs to be corrected.
Susan S.
Susan S.
Sep 07, 2021
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Both of our AC units stopped cooling and Kenny came out the next day and spent 6 hours trying to diagnose the problems. He cleaned the outside units, and added Freon to each unit and found a blockage to our upstairs unit. Super professional and aware of our need to keep the repair costs as low as possible. We will definitely use Kenny again!!
Joseph K.
Joseph K.
Aug 16, 2021
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Came highly recommended for mini split installation via the Duke Energy Referral program. They did not disappoint. They even sent a tech out for free to give me a second opinion on my existing system to validate indeed the repair costs would have outweighed full replacement. They sell Mitsubishi. I had a Fujitsu system prior (worst system I've ever experienced). Sales tech was the most thorough of any of the contractors that came out. I had some come out who didn't bother to even measure! Horne took pictures of everything and was responsive every time I had questions. I have requested a service
Linda Michelson Sanders
Linda Michelson Sanders
Jul 29, 2021
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Andrew was courteous, thorough, efficient, and informative. He knew his stuff and answered all our questions without hesitation. He gave us our options which allowed us to make an informative decision. Great experience.
Mike Gallagher
Mike Gallagher
Jul 09, 2021
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Efficient- in terms of scheduling and arrival time. Installation went well as did follow up check on the equipment. We make use of the annual service plan and highly recommend this package to keep equipment in good working order. All the technicians we have seen are courteous and professional. We Highly recommend this company.
Sherry Eason-Bitzel
Sherry Eason-Bitzel
May 29, 2021
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These people are AWESOME!!! 10 star company with 10 star employees!!! They went above and beyond any expectations I had. I couldn’t have found a better company to replace my A/C and gas furnace! Definitely would and will recommend these people to everyone. The sales rep was awesome, the installation crew was above awesome and the OWNER even came… out to inspect the job before the installation crew got here just to make sure everything would go as planned. Never have I in my 53 years dealt with such nice , courteous and knowledgeable people. They didn’t try to over sell me and
Ryan Williams
Ryan Williams
May 17, 2021
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Ken was knowledgeable and professional, providing excellent customer support.
Rachael Lankford Crabb
Rachael Lankford Crabb
May 11, 2021
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They arrive in the time frame provided with notifications about service provider being on the way!! I have had very good service folks BUT Bethany was definitely one of the best, ever! Personable, quiet, efficient and seemed to know her stuff. You can tell she loves her job!!!
Jana Pistole
Jana Pistole
May 06, 2021
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They explain what they are doing and are very patient when you ask questions . Friendly. and do a wonderful job
Bob R.
Bob R.
Mar 01, 2021
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They confirmed my appointment on a Sunday between 12 and 3pm. I received multiple texts saying they would be there at that time. I drove home to wait from 12pm to 3pm and they never showed up. I never even received a call saying they weren't going to make it. I still haven't received any communication from them.
B. C.
B. C.
Feb 05, 2020
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I highly recommend you go with Horne for all your HVAC and hot water heater needs. Horne replaced most of the ductwork in my 60 year old home and the HVAC units. They also replaced a 20 year old hot water heater with a high-end tankless water heater, even mounting it to a concrete wall.
Marlon who quoted the job was very knowledgeable about my options and pricing, and was available afterwards to answer all our questions before we decided on Horne.
All the technicians were very detailed oriented, highly skilled, and a pleasure to have around my house. Jason was the site manager and his expert
David E.
David E.
Dec 13, 2019
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Had a heating problem called and they responded. Seemed nice and proffesional. Took. Are yo keep place clean. Was told up front about $90 fee for them to come out. Said they fou d a fuse blown. Replaced fuse and still no heat. Said I had a burned up fan blower motor. Would be $880.00 for part plus install. The motor sells from most a.c. supply stores for around $200.00. I got my bill for my $90.00 service call and $218.00 to replace a fuse. Said it was for th ere knowledge and experience. I decided not to pay a 400% markup on the motor and said $218 to change a auto type fuse seemed excessive
Kevin K.
Kevin K.
Apr 01, 2018
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Horne Heating and Air Conditioning performed a complete replacement of our heating and air conditioning system including duct work and we couldn't be happier with the results. Our first introduction to Horne was through comfort consultant CJ Lamarca. CJ did a thorough assessment of our current system and spent time with us learning what we wanted in a replacement system. He thoroughly explained the process and went into detail about how the heating, cooling and duct technology and products had changed since our original system was installed. His estimate was very thorough and he got back to
Phil R.
Phil R.
Jun 02, 2016
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Horne did a great job and responded quickly when I needed an AC replacement unit. Larry worked hard to win the business, and the installers were professional, polite and left no mess at all. Overall I'm very happy with the experience, and would recommend Horne.
Pam J.
Pam J.
Feb 27, 2016
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I've been with Horne for 15 years and have always been pleased. I have purchased new systems and had service agreements. Everyone is always friendly and proactive. My most recent service was especially helpful because Josh, the technician, took the time to explain a couple of things to me and showed me some steps I can do myself. I always like to understand the processes so I am an informed customer!
Gregg G.
Gregg G.
Apr 22, 2013
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The representatives I spoke with at Horne Heating and Air Conditioning couldn't be nicer. They were true professionals. When they said they would be at my home, they were... and earlier than expected. I've told my family and friends about their great service and quality technicians. Thank you, Horne Heating and Air Conditioning!