Here at Swale Heating, we are renowned for the high-quality housing services and maintenance we are able to provide to our loyal customers by our outstanding gas safe registered engineers. We are able to transfer this knowledge to our commercial services to provide you with the best standard of service possible.
We pride ourselves on being able to provide the best customer service possible. To maintain this, we would ensure that the interactions between ourselves and our clients is clear and concise to keep confusion to a minimum and our clients as happy as possible by understanding their specific needs, the budget available, and the timescale available for the project.
We pride ourselves on being able to provide the best customer service possible. To maintain this, we would ensure that the interactions between ourselves and our clients is clear and concise to keep confusion to a minimum and our clients as happy as possible by understanding their specific needs, the budget available, and the timescale available for the project.
Services
Looking after the heating maintenance & installation needs of large housing providers and landlords. We've teamed up with Demelza to provide support for our community's seriously ill children. Anthony attended our boiler service, he resolved some outstanding issues, was very polite and professional.
With over 49 years of experience installing, repairing and servicing boilers in countless locations around the UK, Swale Heating are trusted by their customers to keep them warm. When it comes to looking after our customers we pride ourselves on offering a service which is second to none.
Whether it be a new heating system for your property or wanting to find out about how you can benefit from renewable energy, our friendly engineers are on hand to give you expert help and advice.At Swale Heating we give our customers straight forward solutions which are tailored to their individual needs.
Whether it be a new heating system for your property or wanting to find out about how you can benefit from renewable energy, our friendly engineers are on hand to give you expert help and advice.At Swale Heating we give our customers straight forward solutions which are tailored to their individual needs.
From as little as 12.00 a month, you can have the reassurance that if anything goes wrong with your boiler that we are on hand to fix it with our fast & efficient emergency boiler cover. We are here 365 days a year, 24 hours a day. Are you looking to book a service or cover your boiler against unexpected maintenance work over the course of the year?
Customers looking to pay a deposit for a new boiler installation or make a final clearing payment can now do so online. It's then just a simple matter of entering your card details. Please note, we contact our customers to confirm when a payment is due. If you have received no correspondence from us regarding a payment that is due then you do not need to make a payment.
Swale Heating are recognised as the region's premier heating company for both homes and businesses, carrying out boiler installation work as well as a whole host of other heating services. For over 49 years we've been installing and servicing boilers throughout Kent, London, Sussex and East Anglia and are now one of the largest, independently owned heating companies in the UK.
Reviews (6)
Paul Harland
Jan 23, 2022
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I have had good experience with Swale in the past, but got to say the service is now absolutely appalling - pre-paid boiler service has been cancelled at short notice three times, the third time at 8:30pm (for an afternoon appointment) because of 'a little old lady with a leak'... Really...
Then, coincidentally, the heating broke down completely. Paid £120 for an emergency call out and the engineer spent precisely three minutes to turn a valve (that wasn't the fault) to manual... Received a ridiculously expensive estimate to replace the valve that isn't broken and have now got to wait for a second
Then, coincidentally, the heating broke down completely. Paid £120 for an emergency call out and the engineer spent precisely three minutes to turn a valve (that wasn't the fault) to manual... Received a ridiculously expensive estimate to replace the valve that isn't broken and have now got to wait for a second
Mica Greenaway
Jan 13, 2022
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Critical: Professionalism
Ok! The Contractors have no manners and are nasty ! Just used my toilet without asking and left the nasty smell lingering couldnt even open the window and left in a rush without mentioning it ! Its disgusting ! I stayed away due to covid but really should of stayed and watched what he was doing because it is rude and disrespectful!
Ok! The Contractors have no manners and are nasty ! Just used my toilet without asking and left the nasty smell lingering couldnt even open the window and left in a rush without mentioning it ! Its disgusting ! I stayed away due to covid but really should of stayed and watched what he was doing because it is rude and disrespectful!
Blessed
Dec 09, 2021
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This company is pathetic. They arrange gas safety check appointments without confirming whether arranged date/time will be convenient for tenants. Then, if a tenant isn't at home to accommodate the engineers visit they imply that the appointment was confirmed but the tenant just didn't let the engineer in (i.e. engineer was unable to gain access to the property). They are so unprofessional it's embarrassing! An appointment has been arranged for today without confirming anything with me in good time hence I won't be at home. Therefore, they are wasting their own time not mine!
Mark Richardson
Nov 28, 2021
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Avoid - as has been said in many other reviews. Services are booked but the engineers do not arrive and Swale do not tell you. Impossible to contact by phone. Three times my annual service has been cancelled without Swale telling me. Please do yourself a favour and go elsewhere.
For the benefit of others a quick update, Swale have still not resolved this issue. They promised to call me back but, as usual, did not. Tried to call them and was kept waiting for over half an hour with no reply. They clearly are incapable of delivering the service they advertise, please go elsewhere and ignore the stock
For the benefit of others a quick update, Swale have still not resolved this issue. They promised to call me back but, as usual, did not. Tried to call them and was kept waiting for over half an hour with no reply. They clearly are incapable of delivering the service they advertise, please go elsewhere and ignore the stock
Bk
Nov 15, 2021
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Had an increasingly noisy old pump which sounded like it was on it's last legs. Rang Swale, who said we had to wait a week for an engineer to come out as they were so busy and charged £90 for the callout which I thought was expensive. But the engineer was brilliant - changed the pump, and also the thermostat which which he said was faulty, and the price of both parts was incluede in the callout fee. Everything is now working perfectly and the new pump has made several radiators much warmer!
Carl Honeysett Honeysett
Oct 28, 2021
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This company,seemed very professional from the outset,when the engineer came to give us a quote,of which we were happy with,and we was told that the installation would take two days.,having agreed a a date which was two days away from the quote day,and sure enough the boiler engineer turned up and installed our boiler,he was very professional and kept us in the loop about what he was doing,on the second day he finished, his installation, and asked me for bank details so I could pay the balance.,whichi had already been told wouldn't be done until completion and when we were happy with the work.
