Improve healthcare operations and outcomes with products, platforms and services from Direct Supply. Senior LivingExplore innovative solutions built on deep understanding and commitment to senior care. Hospitals & ClinicsLeverage a powerful supply chain, spend management technology and building management tools.
Home CareFind durable medical equipment, respiratory care products and more for seniors at home. Complete spend management, contract compliance and powerful analytics on every dollar of your spend. Optimize building operations and overcome your regulatory, asset management and maintenance challenges.
Home CareFind durable medical equipment, respiratory care products and more for seniors at home. Complete spend management, contract compliance and powerful analytics on every dollar of your spend. Optimize building operations and overcome your regulatory, asset management and maintenance challenges.
Services
From helping with everyday care challenges to building a better future for your business - Direct Supply is your partner in pushing Healthcare forward. Our customers' commitment to serving seniors is what fuels our passion for developing innovative solutions to the toughest challenges facing the industry.
Maximize the power of every dollar you spend through unparalleled procurement cost savings, supply chain optimization and contract compliance. Automate cost-savings and reduce transaction processing costs year-over-year while your facilities easily browse and buy approved products at your corporate-contracted prices.
We support your Senior Living vision and FF&E needs, so you can get back to what you love - design. Rely on our 30+ years in Senior Living for help selecting the ideal furnishings for your clients. Simplify your selections with our free and easy signage and artwork programs for Senior Living. Ensure client satisfaction from start to finish with seamless delivery and installation services.
Protect and strengthen the health of your buildings through integrated Life Safety, asset management and facility maintenance solutions. Oversee preventive maintenance, keep accurate repair and warranty records, manage urgent service events and make cost-conscious decisions with asset management proven to work for Senior Living.
Ready to make a lasting impression? Partner with Direct Supply on your next project to create amazing spaces that meet the complex needs of your seniors and staff. Need to spruce up a space? Our design experts can help you select the ideal furnishings, fabrics and finishes to coordinate with your existing decor and stand up to the demands of your care environment.
Reviews (10)
Desia Nicole
Nov 03, 2020
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I thought of recommending this company to my friends and family, especially now since you can’t find toilet tissue in the stores, but I’m glad I didn’t because their unprofessionalism at such a time is unfortunate. I placed an order, after refreshing several times to be sure the product was available, then I called after two days and I was told by Kassie Kochan
Account Specialist that the product wasn’t available until July, therefore, she put a cancellation request in and I placed a verbal order with her for a similar product. I received an email the following day stating that they were
Account Specialist that the product wasn’t available until July, therefore, she put a cancellation request in and I placed a verbal order with her for a similar product. I received an email the following day stating that they were
Monica L.
Oct 21, 2020
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Dmitry Golovaty
Dec 24, 2019
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Very poor customer service: ordered an item on their website - cumbersome and takes repeated efforts to enter the information. Finally succeeded with placing the order with shipping promised in one day. A couple of days later, the order appeared as cancelled on their website w/o any explanation or attempt to contact me. After calling them, someone got in touch and took the credit card information again, with shipping still promised in one day. Credit card quickly charged but five days later order again appeared as “cancelled” on the website - no attempt to contact me and the salesperson (Kassie
Susan Hastings
Dec 23, 2019
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Wes Cecotti
Nov 20, 2019
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I've worked in Environmental Services (maintenance, housekeeping and laundry) in nursing homes since 1986 and Direct Supply has been in business since 1985 so I've worked with them a long time. They cater to healthcare and have a great group of people who bend over backwards to meet our needs.
I have nothing but good things to say about Direct Supply and every nursing home I work with uses the TELS preventive maintenance program. The TELS program also is for corrective maintenance, tracking equipment for costs spent on repairs, warranty and increasing the lifespan of the equipment by taking better
I have nothing but good things to say about Direct Supply and every nursing home I work with uses the TELS preventive maintenance program. The TELS program also is for corrective maintenance, tracking equipment for costs spent on repairs, warranty and increasing the lifespan of the equipment by taking better
Howard Green
Jun 17, 2019
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Ana Bella
Dec 12, 2018
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I do not recommend anyone applying to this place. I went in for an interview for one of their internships. I have NEVER experienced such a rude and unprofessional employer prior to my experience at DS.
The receptionist asked me questions that I thought was definitely information she shouldn’t have had about me. She made me feel extremely dumb and when I asked for clarity or why/what she was doing she would never answer with a clear answer. This made me furious and left me with a super bad impression of the company.
After, I had my interview and was placed in a room by myself. The phone kept
The receptionist asked me questions that I thought was definitely information she shouldn’t have had about me. She made me feel extremely dumb and when I asked for clarity or why/what she was doing she would never answer with a clear answer. This made me furious and left me with a super bad impression of the company.
After, I had my interview and was placed in a room by myself. The phone kept
Dr. Lee
Dec 12, 2017
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Katherine K.
Mar 17, 2017
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I am one of their vendors and tried to place a follow-up call on a recent package I sent and called through the front switchboard vs. direct line as I did not have the contact information on-hand with me as I was traveling. The front desk receptionist was so rude on the phone, started questioning my intent for calling and told me to send an e-mail and hung up the phone. I don't think that companies realize how important it is to have a friendly and courteous person answering the phone. I wonder how many of their customers have been treated the same way?
Rodger S.
Dec 31, 2016
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