At The Reno Dentist we care about each patient as an individual. We take the time to develop relationships with our patients to understand who they are and what they want in their smile. Then together we can uncover your condence and inspire a vibrant life. This is our purpose and our core values reect this.
Patients love what they experience at The Reno Dentist. Watch our patients' stories below to learn what you can expect when you become a patient here. What do you want your smile to say about you? A little upgrade in smile power can give you the confidence you need in both business and social situations without as much time in the dental chair as you think.
Patients love what they experience at The Reno Dentist. Watch our patients' stories below to learn what you can expect when you become a patient here. What do you want your smile to say about you? A little upgrade in smile power can give you the confidence you need in both business and social situations without as much time in the dental chair as you think.
Services
We at The Reno Dentist are a dental practice devoted to restoring and enhancing the natural beauty of your smile using conservative, state-of-the-art procedures that will result in beautiful, long lasting smiles! Our mission involves more than just teeth: It's about making choices that will enrich your life, leading you to vibrant health, meaningful connections, and passionate purpose.
We at The Reno Dentist are a dental practice devoted to restoring and enhancing the natural beauty of your smile using conservative, state-of-the-art procedures that will result in beautiful, long lasting smiles! Originally from Utah, Dr. Shane Sykes attended Brigham Young University and later graduated with Honors from the University of Kentucky Dental School.
Dentistry is a unique blend of art, science and compassion, and I find it tremendously rewarding. My favorite part of dentistry is meeting someone who has had an unpleasant dental past and pampering them in our office. We open their eyes to a different world of dentistry, one based on comfort, beauty and trust, and I know we've done things right when I get a hug at the end of a visit.
Patients who visit Dr. Sykes at his Reno office expect top quality care and compassionate patient service when they visit the dentist. Reno NV patients will never be disappointed when they trust Dr. Sykes with their cosmetic, general, and restorative dentistry needs. Your Reno dentist cares about you individually, and wants to get to know you.
Dr. Sykes is excited to be your Carson City dentist. At our practice, we combine top quality care with compassionate patient service. We are proud to serve patients in the Carson City, Reno, South Reno, Truckee, Spanish Springs, and Sparks areas. Our conveniently located office in Reno offers a warm and welcoming environment where you can feel at home while your smile receives the care that it needs to stay healthy and beautiful.
Reviews (24)
Jan Ortiz
Dec 30, 2021
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Candace Morales
Dec 23, 2021
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My husband ended up with horrible tooth pain last night, and our usual dentist was still closed for the holiday. We were fortunate to get in to see Dr. Adams and he was able to extract the tooth quickly and smoothly, explaining the whole process as he went. Couldn’t have asked for a better experience with the whole staff!!!
Luis Moya
Nov 24, 2021
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Mark Tassone
Nov 23, 2021
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Recently had to have a molar removed, and both the dental assistant Elena and Dr. Travis Adams were amazing! Elena explained aftercare very well, and Dr. Adam's was gentle and also very thorough in cleaning the empty socket as well as adding sutures. I've had some experiences in the past with teeth removal that were BRUTAL but with Dr. Adams I didn't feel a thing. Not to mention they were able to get me in on the same day I called. 🙂
Faith Hoops
Nov 14, 2021
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I called in an emergency basis and this office got me in same day. The front office team was very empathetic and concerned. I had pain so bad I could hardly talk. I was in tears. Turns out I needed three teeth extracted. The decay was really deep. I love their office. Very comfortable and clean waiting room. That made me feel less anxious. The Denist, Dr. Adams showed empathy and concern for me. He explained everything and while extracting the teeth he would explain what he was doing and reassured me it was going good. And, I was cold and they brought me a blanket. It made me relax and my nerves
Sandy S.
Oct 01, 2021
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After reading the reviews, have to take the time to respond. I have received the best dental care ever between Dr Adams, and Christine, the hygienist.
It has not been a smooth process, but that is due to my teeth, genetics and wanting the best outcome. The office staff seems to change frequently, but they have never been less than professional, and friendly.
Regarding insurance, they do accept my coverage, and bill them directly, however, because they are not a "preferred provider" I do pay more out of pocket. I am fortunate to be able to do so, and I know for some, this is a reason
It has not been a smooth process, but that is due to my teeth, genetics and wanting the best outcome. The office staff seems to change frequently, but they have never been less than professional, and friendly.
Regarding insurance, they do accept my coverage, and bill them directly, however, because they are not a "preferred provider" I do pay more out of pocket. I am fortunate to be able to do so, and I know for some, this is a reason
Matthew R.
Sep 22, 2021
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Just went here after moving into the Reno area. The staff was very friendly, they were on time, and made the experience very smooth overall. I was reading previous reviews about issues with insurance, please do your research before you expect any and all places take your insurance. I would recommend this place to anyone looking for a quick friendly staff.
Lorraine Danna
Aug 30, 2021
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Nothing like waking up on a beautiful Friday morning with a cracked tooth… I searched around on google and found The Reno Dentist and called for an appointment. They were completely booked but were able to squeeze me in because of the pain I was in.
The receptionist, Christian, was so nice and kind
The dental assistant was amazing, knowledgeable and made me feel comfortable with the procedure.
Dr. Sykes was such awesome dentist with a sense of humor and truly worked his magic with my situation. I’m normally terrified of going to the dentist and he made me feel totally at ease. He even called
The receptionist, Christian, was so nice and kind
The dental assistant was amazing, knowledgeable and made me feel comfortable with the procedure.
Dr. Sykes was such awesome dentist with a sense of humor and truly worked his magic with my situation. I’m normally terrified of going to the dentist and he made me feel totally at ease. He even called
Alyxandra M.
Aug 04, 2021
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It's extremely unfortunate because Dr.Adams is an incredible dentist and a very kind person. However, DO NOT GO HERE! Their billing department is a massive dumpster fire. They will consistently bill your insurance incorrectly. They once overcharged me by $300 because they "forgot" to apply my in network discount. If you don't actively compare your EOB's from insurance, you will easily get overcharged. They ended their contact with my insurance and failed to pass that information to me after continuing to see them for two additional appointments after the fact. Only to charge
Andre Van Wyk
Jul 29, 2021
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The Reno Dentist is a great place to go!
Going to the dentist is never a fun thing to do, and this business knows that. They make you feel comfortable and treat you like family. Dr Shane Sykes did a fantastic job of replacing my failing teeth with implants. I can now smile again but most importantly eat all the foods I love. My experience with every staff member has been great!
Thanks for the great service, love you guys!
Andre Van Wyk
Going to the dentist is never a fun thing to do, and this business knows that. They make you feel comfortable and treat you like family. Dr Shane Sykes did a fantastic job of replacing my failing teeth with implants. I can now smile again but most importantly eat all the foods I love. My experience with every staff member has been great!
Thanks for the great service, love you guys!
Andre Van Wyk
Marcia Lowe
Jun 05, 2021
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The Reno Dentist
Everyone there that I came into contact with has been very friendly on both my visits there. Doctor Sykes takes time to explain all options and procedures available. His assistant made me feel at ease instantly. A big plus indeed. Unfortunately, she will be moving soon so I will be looking forward to getting acquainted with that person as well.To be honest, I like many people I know, have literally hated going to any dentist. Thus most certainly not doing my smile even a bit of good. I simply didn't go. I would only go if there was no other choice and the pain prevailed. I am
Everyone there that I came into contact with has been very friendly on both my visits there. Doctor Sykes takes time to explain all options and procedures available. His assistant made me feel at ease instantly. A big plus indeed. Unfortunately, she will be moving soon so I will be looking forward to getting acquainted with that person as well.To be honest, I like many people I know, have literally hated going to any dentist. Thus most certainly not doing my smile even a bit of good. I simply didn't go. I would only go if there was no other choice and the pain prevailed. I am
Debbie O.
Jan 10, 2020
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Although the dentists (i had 2 different ones) did an excellent job. i give only 2 stars for the treatment i received from the office staff
their process & what you will owe was off by nearly $2000...in their favor of course -this caused me to take a loan in addition to my co-pays each visit. their treatment plan was confusing and i always left with my head spinning but no clear idea about what exactly was going to be done. i felt like it was a bunch of double talk done on purpose so i couldn't pin them down on costs. even when my eob's started comping back showing i owed significantly
their process & what you will owe was off by nearly $2000...in their favor of course -this caused me to take a loan in addition to my co-pays each visit. their treatment plan was confusing and i always left with my head spinning but no clear idea about what exactly was going to be done. i felt like it was a bunch of double talk done on purpose so i couldn't pin them down on costs. even when my eob's started comping back showing i owed significantly
Steven K.
Dec 31, 2019
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I advise all potential patients to stay away. I have never experienced such incompetence with an office staff and billing. They have no regard for their customer base after making critical billing and informational errors. Attempts to resolve their mistakes were met with collection agency threats, all over a 82 dollar discrepancy. So many other great dental options in Reno that care to provide a great experience and appreciate their customers. I highly recommend looking elsewhere.
Update: Reading through the reviews I see that others have had the same network and billing problems. Bottom line
Update: Reading through the reviews I see that others have had the same network and billing problems. Bottom line
John E.
Dec 16, 2019
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I had to change my appointment because my job is making me work overtime this week, but The Reno Dentist wouldn't let me change my appointment without first stealing $200 from me. Don't go these guys ever. They act very nice and polite but when it comes to money they will screw you as hard as they possibly can.
Zayn G.
Jun 03, 2019
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I thought the Reno Dentist was one of the better dentists, and for 2 years they were. The receptionists are very nice along with the hygienists. Recently, my permanent retainer broke and my orthodontist is in a different state. I figured I would check with the Reno Dentist to see if they could fix my retainer as this was a time crisis for my teeth to start shifting. They made an appointment with me and "fixed" it. Nothing was broken, just reattached my wire to my tooth. They charged me $450 for a 20 minute appointment. I called my orthodontist the next day to ask how much they would&apos
Clark H.
Dec 13, 2018
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Ben D.
Jul 17, 2018
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Their method for billing is horribly flawed and seems to be a gotcha for customers. If you choose to do business with them definitely get everything in writing and have them preauthorize things with your insurance before they perform the work. They claimed that my insurance would cover certain procedures and X-rays and after they performed them it turned out they weren't covered. This scenario played out twice before I caught on and said no more.
Also, I decided to get a second opinion on several high cost procedures that they claimed were absolutely necessary, and turns out they weren
Also, I decided to get a second opinion on several high cost procedures that they claimed were absolutely necessary, and turns out they weren
Ethan Y.
Dec 15, 2017
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FIRST OF ALL NEVER TRUST THE RENO DENTIST ESPECIALLY DR SHANE SYKES, HE IS A SNAKE IN THE GRASS JUST LOOKING FOR THE RIGHT TIME TO BITE YOU
This was one of my worst experience I ever had with a health sector in my entire life. At the Reno Dentist all they care about is your money, clients is nothing for them. When I first came I made it clear that my insurance balance was 2000$ and agreed with the dental clinic to not to proceed that limit. After that I was surprised that I was charged 300$ over my insurance limit, because the assistant went over my balance limit.
Immediately after I was just
This was one of my worst experience I ever had with a health sector in my entire life. At the Reno Dentist all they care about is your money, clients is nothing for them. When I first came I made it clear that my insurance balance was 2000$ and agreed with the dental clinic to not to proceed that limit. After that I was surprised that I was charged 300$ over my insurance limit, because the assistant went over my balance limit.
Immediately after I was just
Marissa M.
Aug 08, 2017
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So far they have not been good at all. First time we came in the lady had me wait the entire time even though she said she'd let me come in to support my boyfriend since he has a fear of the dentist due to prior visits. He kept asking for me and she said she would get me but never did then lied to my face saying she just forgot, when she didn't. The second visit he was getting a deep cleaning and wasn't bad except the lady didn't put in the right information in what she did so everyone was confused and they almost didn't do his cleaning right until I told them they were
Pamela H.
Aug 07, 2017
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Went to get a tooth filling redone a few months ago, and it hasn't 'healed' since. My tooth was fine and functioning prior to the filling breaking off, but after the redone one from the Reno Dentist, it hasn't stopped giving me sensitivity and discomfort. I can't eat properly or without extra care on the left side of my mouth, and it is highly inconvenient. I've been coming for appointments to get it fixed, but it still hasn't been. I don't understand why I'm not given a reason for the tooth still hurting? I'm going to visit a different dentist
Taylor P.
Apr 05, 2016
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Had to find a local dentist, so glad I found these guys! Everyone was so friendly and professional! I took me and my sister for our annuals and they had clean top notch equipment. Carlos, ginger, and Dr.Foulk were all very kind and efficient! My sister had another appointment to get to and they made sure to get us out quickly without rushing! They even had cute gift bags with goodies for our first visit!!!!!
Shayla S.
Jan 20, 2016
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It's an unfortunate situation that I'm currently reducing my review to a 1 star.
When I was home in December I went to the dentist for a cleaning with my regular dental hygienist, who I've seen every time since beginning to come to this dentist. After my teeth were cleaning, one of the dentists came in to check my teeth. All was fine, until my insurance informed me he was NOT in my network, and I was charged for the cleaning. However, when booking my cleaning, I only pick a hygienist, not a dentist. I felt cheated by the office.
On top of my problem, my dad was also assigned to
When I was home in December I went to the dentist for a cleaning with my regular dental hygienist, who I've seen every time since beginning to come to this dentist. After my teeth were cleaning, one of the dentists came in to check my teeth. All was fine, until my insurance informed me he was NOT in my network, and I was charged for the cleaning. However, when booking my cleaning, I only pick a hygienist, not a dentist. I felt cheated by the office.
On top of my problem, my dad was also assigned to
Daniel B.
Jul 31, 2015
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I went to the Reno Dentist knowing that I had quite a bit of work to be done. I also had a timeline in which I needed to complete said treatment, and The Reno Dentist is the only firm in town that gave me the piece of mind that the work could be completed within the timeline I had. From the start, the front desk person Shelsea was very friendly and helpful. I was given a tour of the office and sat down for my initial exam with Brittany. She was very friendly and easy to talk to, and before I knew it Dr. Zurcher was in to see me. We went over treatment options and set out a plan of attack that would
Faith Anne M.
Jul 20, 2015
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I was introduce to this Dental Clinic from my previous Dentist that is moving to Vegas. I was hesitant at first but after my first visit they actually took care of me.
Excellent customer service. They make you feel welcome. The only difference from my previous dentist is that they don't provide eye protection while they are doing the cleaning and they have the hygienist clean your teeth instead of the actual doctor.
I'm not sure why Dr. Kim does it himself but I do love the hygienist that's doing my cleaning now. Thank you :)
Excellent customer service. They make you feel welcome. The only difference from my previous dentist is that they don't provide eye protection while they are doing the cleaning and they have the hygienist clean your teeth instead of the actual doctor.
I'm not sure why Dr. Kim does it himself but I do love the hygienist that's doing my cleaning now. Thank you :)
