Pet Doctor
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Pet Doctor
You put a lot of thought and attention into choosing a doctor for your own health care needs. Doesn't your furry family member deserve the same? At Pet Doctor, we'd be honored to serve this important role for your four-legged friend. We're a full service animal medical center that specializes in premium, affordable healthcare for the dogs and cats of Rockwall and Heath, TX.

We're not just any old vet clinic, however. Our focus is on relationships above anything else. We believe that managing the health of our patients takes getting to know you and them on a deeply personal level. Here, you'll never feel like just another number, you'll feel like family. It's what sets us apart from other vets in Heath and Rockwall, and a difference you simply have to experience to understand.
Reviews (25)
Shirley B.
Shirley B.
Sep 10, 2021
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I have always used dr Webb once I met him and saw caring he was with my 14 year old and 4 year old. I had tried 2 other vets which my dogs were uneasy and I did not like what they were sayingDr Webb takes into ur feelings as well as ur pet and will not recommend extreme avenues. I did lab work on my 14 year old this year and he not his staff emailed me with results then called me 2x to discuss options. He's great vet and his staff r extremely friendly always. If ur looking got a vet u need to introduce ur baby's to his clinic.
Sterling W.
Sterling W.
Jul 20, 2021
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Took my four year old Dane in for a cough with a "gag" at the end on a Wednesday. Was told it wasn't Bordetella and was prescribed antibiotics and a cough pill, was assured his lungs were clear as well as his throat. Dane seemed okay after five days, lingering cough. Day six, cough got wet and increased in frequency, took him back on that Tuesday. The Vet a checked and again said lungs and throat clear, it must be a GI issue. I assured him it was respiratory, but he insisted. Told me he needed to be back first thing in the morning to be sedated for x-rays to check for blockage and
Dave M.
Dave M.
Jun 29, 2021
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First of all, you are not allowed into the facility with your pet. Second, they do not tell you or put in the notes when your follow up is. In this case, a second set of puppy shots were required. My wife called in on 6-29-21 to inquire as to when the second shots needed to be administered. They told her it was on 6-29. My wife asked the receptionist, what day is today? She said 6-29. I
told her to find another vet. Wow. What a way to run a railroad!
Shala B.
Shala B.
Jun 21, 2021
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Do not take your pet to this place it's a total rip off. They tell you one price over the phone but when your service is finished it's hundreds of dollars MORE! You've been warned take proper measures to get proper pricing even though I asked before services were rendered my price was still hundreds of dollars extra. My dog is still sick after paying hundreds of dollars. For reasonably priced care for your pet visit animal clinic in farmers branch that's where I will be taking my dog from now on the same surgery he needs at this place cost $400 less.
Leah Anne Kleiman
Leah Anne Kleiman
May 14, 2021
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This is the worst experience. They are outrageously expensive. For an ear infection and blood work 600+. I am changing vets. Do not recommend them.
Misti James
Misti James
Mar 05, 2021
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I normally don’t leave reviews but have to give credit where credit is due! This was our first visit here which was for a dog we rescued that was sup to have shots today but is sick so instead had to have tests… & other stuff done! Our new puppy is a little shy with people but when the vet tech Stephanie came out to get her she immediately took to Stephanie & quickly bonded with her & decided she didn’t need/want her mom at the moment so although I was a little sad by that & that I couldn’t go in with her I was also happy with how well she did with the tech
Baha K.
Baha K.
Jan 16, 2021
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Don't go here. Unless you don't care about your pets, do not go here. The negligence of the vets here is disgusting.
Patti Parnell
Patti Parnell
Nov 18, 2020
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My Schnauzers see Dr Webb. My 15 year old is now having seizures and he is handling him with kid gloves. He's so good with them. His staff is so friendly and helpful as well.
Julie P.
Julie P.
Oct 29, 2020
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I was a first time client and had to get my little teacup Yorkie in today because she was not breathing right. Even though they were booked, they had me bring her in and she stayed there until the vet could see her. Dr. Webb called me a couple of hours later and gave my little Molly the best care. He explained what he found and answered all of my questions. He gave her medicine and fixed her up. Even being a new client (which you get $1 exams!) and COVID and being booked today, they got my Molly in. The office staff was so nice and caring. I highly recommend the Pet Doctor!
Misti E.
Misti E.
Oct 06, 2020
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At first told me wrong price but went back over it and it was just a mistake. Offer care credit if you need to finance. Awesome that they do specials sometimes for office visit. Very nice and informative staff. Helped my baby who had a really bad ear infection:(
Terry Tolleson
Terry Tolleson
Sep 10, 2020
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Today, Dr Webb came through for our family again! My wife and I have used The Pet Doctor for several years. Always a good experience. Today one of my son’s Boxers was bitten really bad. Their Vet couldn’t work in poor Brinkley. We called Dr. Webb, and got her in immediately and he took amazing care of Brinkley. Thank You Dr. Webb to you and your Staff. From Terry & Patsy Tolleson.
Wanda Eddlemon Mimi Taylor
Wanda Eddlemon Mimi Taylor
Apr 02, 2020
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At this time since we are having the virus situation, I was not able to go inside with my cat. They came out to my car to take him inside. Very kind and professional. On a good day they are very nice every time I see them.
Christa T.
Christa T.
Feb 05, 2020
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I bring my foster dogs here for their health checks and the staff has always been amazing! I even had to bring my own dog with me and the foster dog a few times because I didn't have anywhere else to take him (can't be trusted home alone) and the staff were always very nice about it even though he's a crazy husky who was kind of in the way while they checked the foster pups. They give great advice and very thorough health checks and I trust them completely. If they weren't 30 minutes from where I live I'd make them my dogs vet as well! I always recomend them to people who
Jen M.
Jen M.
Nov 24, 2019
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We have been coming to Pet Doctor for over 10 years.

We adopted a new chihuahua puppy last night and to every owners nightmare, we found out later that night that she was infested with worms. :(
Although a common issue for puppies, it's still scary.... especially when you have other pets in the home.

We tried medicating, but it didn't seem to help. We then called an hour before they closed and they immediately had us bring her in. They did the full work up and have her all the shots and meds needed. She is already feeling WAYYYY better!

Instead of worrying about leaving quick on
Kerri Dunham
Kerri Dunham
Nov 08, 2019
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Thanks to Pet Dr's affordability, I was finally able to get my dogs eye removed, which will alleviate much pain. Dr Web was so kind, helpful & did great work. The entire staff was very pleasant, caring &… accommodating to the fact that I live 2.5 hours away. I saved $3,351 not getting this done by a specialist at Animal Eye Clinic! And Dr Web has done about 60 Enucleation surgeries so I felt comfortable having him do my dog's. Best vet ever! Did a great job on my dogs teeth cleaning too.
Tammie C.
Tammie C.
Sep 22, 2019
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We love Dr. Webb and his staff! He's been our vet for about 20 years and we will never take our animals anywhere else. Other vets are closer to our house, but we'll always make the trip over to Rockwall Pet Doctor for the best quality treatment and pet care from an experienced, caring, compassionate and professional staff.
Angie D.
Angie D.
Sep 06, 2019
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My first experience at Pet Dr was when I moved to Rockwall, the Dr and staff began taking care of my 13 year old pug/chihuahua until she passed. They were so kind, supportive and caring to both myself and Sadie. When I got my new pug fur baby, I chose to continue with Pet Dr. Molly is now just a year old and Pet Dr did her initial care and just last week did her spay. I could not ask for better care. The low costs are just a bonus! Check them out you won't be sorry.
Jill K.
Jill K.
Jul 22, 2019
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Our precious, mischievous, funny little rascal Sammy died this morning at only 3 1/2 years old.. we are so heartbroken and angry too. We took him to the Pet Doctor 7/16 and he was diagnosed with a urinary blockage from crystals that formed. They put a catheter in and kept him two nights. He came home 7/18 and was lethargic, which they told us would be normal. Jenna took him back to Pet Doctor 7/19 because of the lethargy and they did a quick exam, no lab work and they said he was fine. He was lethargic over the weekend, but drinking water and urinating. on 7/22, the lethargy seemed worse so I called
Chris M.
Chris M.
Jan 13, 2018
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My experience was good and I will go back to them in the future for my pet care needs. Staff was attentive and friendly, offered good advice and didn't overcharge or make us wait forever to see the Doc. Overall good experience and I feel confident in going back to them and recommending them to anyone looking for a knowledgeable veterinarian to take care of their pet.
Wolvang M.
Wolvang M.
Jan 04, 2018
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THEY DECLAW CATS. Any "vet" willing to declaw a cat should not be considered a veterinarian at all. They should already be completely aware of the consequences that come with declawing a cat. This only causes them to resort to biting which leads an owner to potentially wound up in urgent care due to how bacterial cat bites are. Also, according to the other reviews, the business and professionalism is clearly not so great either. Spend your hard-earned money at a REAL vet office.
James W.
James W.
Jul 01, 2017
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This is why I hate Yelp...all of these people complaining about this place as if it's the worst ever. Not true. I've been going here for years for my 3 dogs and the wait is never more than 15min and people are nice. The doctor is very good and all the assistants try to comfort my dogs.

Price is more expensive than cheap pet mobile shot places, but it's a full clinic and has to charge more.

Make your own decision. I just couldn't watch all these people bad mouthing a good clinic and say nothing.
Monika D.
Monika D.
May 21, 2016
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This place is more concerned with how much money they can make rather than helping you and your animal. I have given them more chances then deserved. Never going back there again.
Angie W.
Angie W.
Sep 07, 2015
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I made an appointment via the Yelp app, received my confirmation email and took my dog in. As I entered, there were three ladies working the front end, not one of them greeted us, I proceeded to let them know I had an apt for my dog and they said there must be a mistake we don't take apt on Thursdays. I proceeded to explain I received confirmation and made apt thru the Yelp app. They argued that they would not have confirmed that apt since they don't take apt on Thursday's. Obviously they did not want my service and at that point I didn't want theirs either, so we left. They
Karina L.
Karina L.
May 28, 2015
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Took my 1 year old puppy here to get vaccinations for the first time. Was very pleased! My first impression was that this place looked very clean. I was checked in promptly, and the waiting area is big and open which I liked. They had no problem helping me hold my dog while getting her nails clipped, and they gave her a heartworm test, 3 vaccinations and heartworm medication... After paying and leaving I realized I was in and out of there in 15 minutes! Couldn't believe it. I normally go to VCA but I'm getting tired of paying their ridiculously high fees and waiting over an hour to be
Bill H.
Bill H.
Apr 04, 2015
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We live about 60 miles from the pet doctor in Rockwall and there are plenty of vets who are closer to us. But when you find a get as good or as caring as Thor staff here the location really isn't an issue.