Moore Home Services
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Moore Home Services
These Santa Rosa HVAC Contractors Asked: "What if you could make a major home purchase with zero risk involved?". It's 6:30 a.m. in Northern Santa Rosa. The sun is hardly flickering over the Mayacamas Mountains.

The scene is not unlike what you might witness before prime-time kickoff, when the boisterous team leader gathers his unit together, unleashing a warrior-like motivational rant inspiring teammates to drive over the quarterback like a Mack Truck.But this isn't a sport. And it's not inside an arena of screaming fans.
Services
Bob and Juan did a great job installing a mini-split AC/heat system in our Eichler. I can earnestly recommend Moore for this type of work -- they were efficient, courteous and quick and fairly priced. Thanks for a job well done. Just had Karl come and do the tune up of my air conditioner and furnace, and what a sweet guy!
Looking to save time, money and hassle? Whether its air conditioner troubleshooting, furnace troubleshooting, servicing, or financing a new HVAC system, we have you covered! Whether you live in Santa Rosa, San Rafael, Napa, Novato, Petaluma, Rohnert Park, Vallejo, Fairfield, or anywhere in Marin, Sonoma, Napa, Moore Home Services can meet your needs!
We offer 24-hour, 7-day emergency furnace repair on all makes and models of furnaces, heat pumps, or thermostats. When Moore arrives for a service call, we sit you down and walk through the issue with your furnace, heat pump or thermostat problem. Education is our top concern, and we provide the best options for you and your family based on this assessment.
We believe service before, during, and after your furnace replacement is optimal for you and your family's satisfaction. We analyze your current heating/furnace usage patterns to determine which model is right for you. We meet with the third-party duct tester to ensure your system meets the requirements of Title 24 Testing.
Furnace maintenance is more than just inspecting for flawed or broken parts. Its about not waking up in the middle of the night to discover your house is freezing. Or clenching your fist every time your monthly energy bill arrives. Its also about ensuring your system isnt a health/safety hazard for you or your family.
Reviews (11)
Lauren B.
Lauren B.
Dec 31, 2021
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I cannot express enough how professional, personable and thoughtful both Chris and Robert have been while helping us out with new services in our new home. Incredibly thorough and honest, I truly feel at ease making financial decisions on large purchases (like new heating/plumbing, etc). I'm also super impressed at the responsiveness considering we've been without heat with a new baby on our hands. Thank you so much! Would absolutely recommend these guys!
Joey W.
Joey W.
Dec 31, 2021
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I have used Moore Home Services for a number of years, beginning with a complete replacement of my HVAC system and all the ducting beneath my house, which required them to use a two foot crawl space for the ducting replacement. They did the job in under two days after estimating three days to complete. I got some extras as well that had not been factored into the price estimate...no charge. I've also used the extended service plan for years and it has been well worth it. Today Allen Eastep was the technician doing the inspection and needed maintenance. He was phenomenal! In these days
At K.
At K.
Dec 31, 2021
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We have been customers of Moore Home Services for several years. The technicians from Moore always call us before they arrive, they arrive in a traditional Moore Home Services Uniform with mask on and shoe coverings, they are always friendly and polite. We had a yearly heater inspection and Ryan Lowe was our technician. He did not disappoint. He had all the attributes mentioned above. Ryan was very experienced, knowledgeable and confident in the job and Moore Heating Services. An excellent job all the way around. Thank you Ryan !
Ross B.
Ross B.
Dec 30, 2021
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Chris Ostrom came out for a furnace tune up service for my house. He was very professional and friendly and I was amazed with the thoroughness of his inspection. He showed me 20 photos on an iPad and explained everything he did and what he was looking for. He even went up in my attic and inspected the insulation. He went way above and beyond. Moore Home Services was recommended to my by my father in law recently and he also was blown away with the thoroughness and value of the service. I don't think I ever been this happy with any kind of service since I have owned my house.
Paul H.
Paul H.
Dec 27, 2021
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I had a frustrating experience with Moore Home Services. First, they give no approximate estimates over the phone. You must pay the $99 site visit fee. Since I thought I would use them for my job, I went ahead and gave them a chance. It was a simple faucet install, moving a p-trap, and toilet install. The estimate was a shocking $2200! For perspective, my other home services company did my other bathroom faucet and p-trap, and they charged $650. So the toilet install runs me another $1600??? The p-trap did require special fittings, but again, my other home services company did it great and only
Gregg R.
Gregg R.
Dec 10, 2021
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Moore installed an HVAC system in my home, all new ducting and attic insulation. I am totally amazed with the installation.

Following that, 6 months later our water heater failed. They came out the next day and installed a new one.

Yesterday, my house sewage drain backed up at 4:50 pm. We called Moore, they showed up at 5:30 pm and snaked the line. They were able to get the blockage cleared. If they didn't come out, we would have gone all night without using water or toilets. We would have gone to a hotel.

I am really impressed with the company and the technicians.

I Highly
John M.
John M.
Dec 07, 2021
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Once again we received excellent service from Moore. It was time for our yearly heater "tune-up". Chris O. from Moore Home Services came out, performed the service (including photos inside the heater), replaced the heater filter, and assessed our attic for insulation. Thank you, Chris, for the exceptional service, courtesy and professional advice. And thanks to Moore, for maintaining the high quality of professional service that Chris represents. Keep it up!
David J.
David J.
Dec 03, 2021
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I had Moore out last week. This company and its technicians are always pleasant, professional and dependable each time their here.
I believe my technicians name was Jorden. Unfortunately I didn't make a note of it. I will correct this post if I find his name to be different.
5 star on everything
Martin M.
Martin M.
Nov 20, 2021
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This review refers back to a one star review which I gave Moore on this Web site a couple of months ago. It is about how Moore Heating and Air Conditioning went "above and beyond the call of duty" to correct a certain situation.

A few months ago, I had written about an event that occurred with Moore roughly five years previous , that I felt I finally had to get off my chest and write about in Yelp. Here is the rehash of the previous event so you understand how wonderfully Moore responded in the present to fix it:

5 years ago, Moore had sent a representative who had given me incomplete
Sonia A.
Sonia A.
Nov 03, 2021
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I absolutely LOVE these guys & gals! From dispatch to plumbers to HVAC techs, they are all-around 5* quality! Friendly, with excellent communication and customer service skills! Bayardo & Tom specialized in plumbing and Dayle and Arlo specialized in HVAC. They were able to identify and troubleshoot the problems and offer options for repair.

Their annual service contract is a great value because it includes 2 maintenance visits plus 20% off other projects.

There's no question - I definitely recommend! Thanks Moore Home Services!
Cj G.
Cj G.
Aug 13, 2021
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Yes, yet another 5-star review for Moore Home Services.

Moore is a first-class organization with great people -- from the reception staff to the technicians.

Kudos to Robert Rossi who came out to prepare an estimate for a new HVAC system. Professional, knowledgeable and polite, Robert is also a great guy. He arrived on time, got right down to business, got the information he needed and delivered multiple quotes for different HVAC options within a day. It doesn't get better than that. While the project is still some time in the future, Moore will be one of the top contenders for the business